ZipRecruiter

Log In

1

Resolution Analyst Jobs in Minnesota (NOW HIRING)

SPS COMMERCE, Inc.

Billing Analyst

Minneapolis, MN · On-site

$23.55 - $29.32/hr

... resolution of billing-related inquiries Where You'll Work: This role is hybrid, based out of our ... Strong analytical ability to identify discrepancies, validate complex data, and assess downstream ...

Spscommerce

Billing Analyst

Minneapolis, MN · On-site

$23.55 - $29.32/hr

... resolution of billing-related inquiries Where You'll Work: This role is hybrid, based out of our ... Strong analytical ability to identify discrepancies, validate complex data, and assess downstream ...

Collabera

Business Analyst

Minneapolis, MN

... and defect resolution Engage Talent Acquisition stakeholders to understand processes and ... issues, analyze data sets and work with testers, Oracle support and 3rd party vendors on ...

Robert Half

Category Analyst

Saint Paul, MN · On-site

$30 - $39/hr

We are looking for a Category Analyst to support sourcing and procurement activities for a ... resolution, and managing supplier relationships effectively. • Working knowledge of purchase ...

On-Demand Group

Category Analyst

Saint Paul, MN · On-site

$45 - $50/hr

Job Title: Category Analyst Duration: 6 months contract potential to extend Location: (Onsite ... resolution and settle disputes, develop win/win solutions, and promote positive relations ...

RESOLUTION MEDICAL LLC

HR Manager

Fridley, MN

This role supports the Resolution Medical team, a newly acquired business who is the nation ... Data-driven mindset, with the ability to analyze workforce trends and translate insights into ...

next page

Showing results 1-20

All JobsResolution Analyst JobsResolution Analyst Jobs in Minnesota

Resolution Analyst information

See Minnesota salary details

$16

$27

$45

How much do resolution analyst jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for resolution analyst in Minnesota is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resolution Analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What are Resolution Analysts?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are some common challenges Resolution Analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What is the 3 month rule for jobs?

The 3 month rule for a Resolution Analyst typically refers to a performance or review period, where employees are evaluated after three months of employment to assess their fit, skills, and progress. It is common for companies to use this period for onboarding, training, and initial performance feedback, often involving regular check-ins and training sessions.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.

Which analyst job pays the most?

Senior or specialized analyst roles, such as financial analysts, data analysts with advanced skills, or management analysts, tend to have the highest salaries. These positions often require relevant certifications, extensive experience, and proficiency with industry-specific tools, leading to higher compensation compared to entry-level analyst roles.
What are popular job titles related to Resolution Analyst jobs in Minnesota? For Resolution Analyst jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Resolution Analyst jobs in Minnesota look for? The top searched job categories for Resolution Analyst jobs in Minnesota are:
What cities in Minnesota are hiring for Resolution Analyst jobs? Cities in Minnesota with the most Resolution Analyst job openings:
Resolution Analyst jobs near you
Infographic showing various Resolution Analyst job openings in Minnesota as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $56,850 per year, or $27.3 per hour.
Billing Analyst

Billing Analyst

SPS COMMERCE, Inc.

Minneapolis, MN • On-site

$23.55 - $29.32/hr

Full-time

Posted 11 days ago

SPS Commerce rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

46th of 217 rated software companies

Job description

Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Summary: The Billing Analyst is a member of the Finance team and supports core execution across the Order-to-Cash lifecycle, ensuring accurate billing through contract updates, credits posting, usage processing, and customer changes that directly impact revenue. This role performs level 2 operational review of billing requests originating throughout the organization, validating accuracy, policy compliance, SOX alignment, and feasibility before changes are executed in the billing system. Analysts demonstrate strong ownership, system literacy, and sound judgment while managing high-volume operational workflows and identifying inefficiencies across billing and contract processes. The role provides critical operational stability and insight that enables reliable revenue reporting, downstream analysis, and informed decision-making across the organization.What You'll Do:
  • Process contract updates, credits, usage imports, invoice updates, and customer changes with a high degree of accuracy and timeliness.
  • Perform cross-system data validation across ERP and CRM platforms to ensure completeness, consistency, and readiness for execution.
  • Conduct level 2 review and validation of billing update requests from partner teams, confirming contractual accuracy, policy compliance, and operational feasibility prior to system changes.
  • Research and resolve billing exceptions using structured, independent analysis, escalating complex or systemic issues as appropriate.
  • Identify inefficiencies, recurring issues, or control gaps within workflows and propose improvement opportunities related to process, documentation, or controls.
  • Maintain billing documentation and adhere to established operational controls and audit requirements.
  • Support ad-hoc reporting and data requests through accurate data pulls, validation, and clear operational summaries.
  • Partner closely with Billing Support, Customer Success, Sales, and Finance teams to provide reliable operational guidance and resolution of billing-related inquiries

Where You'll Work:
This role is hybrid, based out of our Minneapolis, MN headquarters location. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.
What You'll Bring:
  • Bachelor's degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience
  • 2+ years experience in billing, order-to-cash, revenue operations, or finance operations.
  • Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact.
  • Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation.
  • Demonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks.
  • Proficiency with Excel (pivot tables, lookups) or equivalent tools, plus effective cross-functional communication and collaboration skills.
  • Exposure to controlled billing processes, audit requirements, or adherence to internal operational policies.
  • Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows.
  • Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution.
  • Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates.
  • Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries.

What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The pay range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The hourly pay range for this role is: $23.55- $29.32. The actual pay offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What SPS Commerce employees say

Pay

Workplace

Get the full story on Breakroom

Apply