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Resolution Analyst Jobs in Minnesota (NOW HIRING)

Collabera

BUSINESS ANALYST

Eagan, MN

The operations analyst is a key member of the operations team supporting data management, client reporting, sales processes, and problem resolution. This person will work closely with the Sales ...

Netrio

Service Desk Analyst 1

Golden Valley, MN · Hybrid

$50K - $60K/yr

Service Desk Analyst 1 FLSA Status: Non-Exempt Technical Services Reports To: Director of Service ... Reactive ticket work focus of triaging support calls/emails/alerts, first call resolution on level ...

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$45

How much do resolution analyst jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for resolution analyst in Minnesota is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resolution Analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What are Resolution Analysts?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are some common challenges Resolution Analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What is the 3 month rule for jobs?

The 3 month rule for a Resolution Analyst typically refers to a performance or review period, where employees are evaluated after three months of employment to assess their fit, skills, and progress. It is common for companies to use this period for onboarding, training, and initial performance feedback, often involving regular check-ins and training sessions.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.

Which analyst job pays the most?

Senior or specialized analyst roles, such as financial analysts, data analysts with advanced skills, or management analysts, tend to have the highest salaries. These positions often require relevant certifications, extensive experience, and proficiency with industry-specific tools, leading to higher compensation compared to entry-level analyst roles.
What are popular job titles related to Resolution Analyst jobs in Minnesota? For Resolution Analyst jobs in Minnesota, the most frequently searched job titles are:
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What cities in Minnesota are hiring for Resolution Analyst jobs? Cities in Minnesota with the most Resolution Analyst job openings:
Resolution Analyst jobs near you
Infographic showing various Resolution Analyst job openings in Minnesota as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $56,850 per year, or $27.3 per hour.
PFS Contract Variance Analyst Sr, Denials Analysis

PFS Contract Variance Analyst Sr, Denials Analysis

Hennepin Healthcare

Minneapolis, MN

$86K - $112K/yr

Other

Posted 21 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

189th of 889 rated healthcare providers

Job description

SUMMARY

We are currently seeking a PFS Contract Variance Analyst Senior to join our Denials Analysis team. This full-time role will work remotly (Days, M- F).  

Purpose of this position: The Contract Variance Analyst Senior is responsible for leading the end-to-end appeals process related to contract variances and fatal denials. This role serves as a subject matter expert, managing complex appeal cases, analyzing trends, and driving resolution strategies in collaboration with internal departments and external payers. The analyst oversees data integrity within tracking systems, prepares executive-level reports, and contributes to strategic initiatives aimed at improving revenue cycle performance. This position also supports system enhancements and ensures compliance with regulatory standards and organizational policies.

RESPONSIBILITIES

  • Leads the Contract Variance Appeal process, overseeing intake, documentation, and strategic tracking of appeals submitted to third-party payers
  • Manages and executes high-impact appeals, ensuring timely resolution through proactive coordination with internal stakeholders and payer representatives
  • Conducts advanced research and analysis to support appeal documentation, staying abreast of payer policies, regulatory changes, and industry trends
  • Serves as a liaison across departments, facilitating collaboration and ensuring comprehensive data collection for effective appeal resolution
  • Leads the maintenance and optimization of the Contract Variance tracking system, ensuring data integrity and generating actionable reports for leadership
  • Identifies and analyzes trends in contract variances and denials, providing insights to inform payer negotiations and operational improvements
  • Develops and presents analytical reports and executive summaries to senior leadership, highlighting performance metrics and strategic recommendations
  • Resolves complex appeal issues independently, contributing to cross-functional problem-solving initiatives
  • Champions quality and process improvement efforts, leading initiatives to enhance efficiency, accuracy, and compliance within the appeals workflow
  • Ensures strict adherence to HIPAA, organizational policies, and regulatory standards, embedding compliance into all operational activities
  • Demonstrates expert-level professionalism and precision in all communications, documentation, and stakeholder interactions
  • Leads system testing and documentation updates related to Contract Variance workflows, ensuring alignment with evolving business needs
  • Designs and delivers training programs to build team capabilities and support ongoing professional development
  • Provides strategic oversight of fatal denial assessments and Contract Variance documentation, ensuring consistency and accuracy across cases
  • Maintains and enhances performance dashboards, ensuring data accuracy and delivering insights to drive decision-making
  • Prepares high-level materials for leadership review, including meeting documentation, trend analysis, and strategic recommendations
  • Fosters a collaborative, high-performance team culture, promoting accountability, innovation, and continuous improvement
  • Performs duties as assigned, contributing to departmental goals and organizational success

QUALIFICATIONS:

Minimum Qualifications:

  • Bachelor's degree in Business, Finance, Health Care Administration, or related field 
  • A minimum of three (3) years' experience in healthcare contract variance analysis, including an in-depth knowledge of healthcare claims processing
    -OR-
  • An approved equivalent combination of education and experience

Knowledge/ Skills/ Abilities:

  • Excellent problem solving skills
  • Knowledge of EPIC claims processing systems and electronic health records
  • Must have skills in data analysis and associated tools
  • Proficiency with Microsoft Office
  • Proficient with database reports (Clarity, EPIC workbench, etc)

License/Certifications:

Certification in one of the following: 

  • EPIC Resolute Hospital Billing and Professional Billing Insurance Claims Follow-Up - within 12 months of hire 
    -or- 
  • Resolute Hospital Billing Expected Reimbursement Contracts Administration - within 12 months of hire

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