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Residential Support Staff Jobs (NOW HIRING)

marrakech

Residential Support Staff

Norwalk, CT

$17 - $19/hr

SUMMARY We are looking for staff to provide direct care to persons with developmental and physical disabilities in our Supportive Living Services Program. This person will be responsible for ...

ABHS

RB Residential Support Staff

Scranton, PA · On-site

Position Summary:  The Residential Support Staff (RSS) provides direct, front-line support and supervision to residents in a 24/7 mental health treatment environment. The RSS is responsible for ...

ABHS

RB Residential Support Staff

Lancaster, OH · On-site

$20 - $22/hr

Position Summary:  The Residential Support Staff (RSS) provides direct, front-line support and supervision to residents in a 24/7 mental health treatment environment. The RSS is responsible for ...

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How much do residential support staff jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for residential support staff in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a residential support staff?

Residential support staff are professionals who work in group homes, assisted living facilities, or similar residential settings to provide care and assistance to individuals with disabilities, mental health conditions, or other special needs. Their duties typically include helping residents with daily living activities, administering medication, ensuring a safe environment, and offering emotional support. Residential support staff also document residents’ progress, communicate with families, and collaborate with other healthcare professionals to support each individual’s well-being.

What are some common challenges faced by residential support staff, and how can they be managed effectively?

Residential Support Staff often encounter challenges such as managing residents’ diverse needs, handling crises, and maintaining clear boundaries while building trusting relationships. Effective communication, consistent routines, and ongoing training in de-escalation and conflict resolution are key strategies for success. Staff members also benefit from teamwork and regular supervision, which provide opportunities to debrief and receive guidance on difficult situations, helping to maintain a supportive and safe environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential support staff, and why are they important?

To thrive as Residential Support Staff, you need a background in social services or a related field, with experience in direct care and a high school diploma or higher qualification. Familiarity with documentation systems, crisis intervention techniques, and basic computer skills is often required. Compassion, patience, and strong interpersonal communication help build trust and rapport with residents. These skills and qualities are vital to support residents' well-being, ensure safety, and foster a positive, therapeutic living environment.

What is the difference between Residential Support Staff vs Direct Support Professional?

AspectResidential Support StaffDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; certifications like CPR may be preferred
Work EnvironmentResidential facilities, group homes, or community living settingsCommunity-based settings, homes, or day programs
Employer & Industry UsageHuman services agencies, residential care providersHealthcare, social services, nonprofit organizations

Both roles involve supporting individuals with disabilities or special needs, often in similar settings. Residential Support Staff typically work directly in residential facilities, providing daily care and assistance, while Direct Support Professionals may work in a broader range of community settings. Both require similar credentials and focus on promoting independence and well-being.

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Residential Support Staff jobs near you
Infographic showing various Residential Support Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,277 per year, or $17.4 per hour.

Residential Support Staff DDS

Corporation for Public Management

Meriden, CT • On-site

$18 - $20/hr

Part-time

Re-posted 9 days ago

Job description

Summary
The Residential Support Staff is a member of a team that provides direct care support to individuals with developmental and intellectual disabilities. The Residential Support Staff is primarily responsible for ensuring that each assigned individual is provided with active treatment that will afford the opportunity to enhance his/her daily living skills.
Duties and Responsibilities
• Implement goals and strategies consistent with DDS guidelines and CPM policies.
• Implement program goals and document progress according to teaching strategy.
• Provide transportation for medical, programmatic, and recreational requirements.
• Maintain required vehicle mileage, service, and safety documentation.
• Provide escort and efficient provision of medical progress notes, timely doctors' orders, and appointments.
• Track and document behavioral and programmatic data in an accurate and timely manner.
• Respond efficiently to crises and emergencies with a calm and reasoned response as necessary or directed by coordinator/supervisor or other member of the management team.
• Report all serious incidents to coordinator/supervisor or other members of the management team.
• All other duties assigned by Coordinator.
Qualifications
• Education - High School diploma or GED.
• Knowledge of DDS systems.
• Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.
• Valid Driver's License and reliable transportation.
• Medication Certification through DDS, First Aid, CPR and PMT certifications must be acquired within six months of hire date and maintained throughout employment.
Schedule: Shifts available - Part-Time - 3rd Shift

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