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Residential Program Manager Jobs in Chelsea, MA (NOW HIRING)

... residential programs and provide leadership and consultation to staff on implementing Individual ... Strong time management, organizational and writing skills. * All applicants must be at least 21 ...

The Adult Lead Residential Program Staff acts as an assistant administrative representative for the Adult residential program and is responsible for managing the operations of the home. They ensures ...

Manages staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career ...

... Directs and manages the activities of program staff. Hire staff appropriate to the position ... Utilizes staff appropriately with the goal of optimizing effort and achieving operational and ...

Provide case management services; act as a liaison with collateral agencies and programs; establish ... Residential Program experience preferred. Experience working with adolescents required.

The essentialjob duties/responsibilities ofthe positionincludebut are notlimitedto the informationlisted below: • Directs and manages the activities of program staff. Hire staff appropriate to the ...

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Residential Program Manager information

See Chelsea, MA salary details

$38.6K

$74.7K

$124.4K

How much do residential program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for residential program manager in Chelsea, MA is $74,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,900.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What are the most commonly searched types of Residential Program jobs in Chelsea, MA?

The most popular types of Residential Program jobs in Chelsea, MA are:

What job categories do people searching Residential Program Manager jobs in Chelsea, MA look for?

The top searched job categories for Residential Program Manager jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Residential Program Manager jobs?

Cities near Chelsea, MA with the most Residential Program Manager job openings:

Infographic showing various Residential Program Manager job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,714 per year, or $35.9 per hour.

Residential Program Supervisor

PINE STREET INN INC

Dorchester, MA

$61K - $67K/yr

Full-time

Re-posted 4 days ago


Job description

Description

SCHEDULE:  40 hours, Sunday- Thursday, 4pm. - 12:30am., with some flexibility needed for meetings with staff, neighborhood meetings, and emergency calls. On-call rotation required.


Pays $61,464.00 - $67,610.40. annually DOE (Salary ranges provided are based on relevant experience and skill set) 


LOCATION:   123 Hamilton St. Dorchester, MA 


SUMMARY OF THE POSITION: 

Pine Street Inn Supportive Housing provides comprehensive residential, case management, and clinical support services to Supportive Housing tenants. The Residential Supervisor directly supervises a residential team of evening and overnight residential counselors and house managers. The residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management teams who operate in the day. The Supervisor will coordinate staff coverage for the mobile evening counselors in their portfolio and is responsible for program content including the implementation of effective best practices (Motivational Interviewing, Harm Reduction, and Trauma Informed Care) and ensures the provision of high quality supports on a 24/7 basis. This will involve hiring, evaluation, training and support of supervisees; ensuring compliance with licensing and legal requirements; and communicating key objectives to staff and ensuring compliance with the same.  The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this team with the PSI Supportive Housing Case Management, Property Management and Facilities departments, as well as other PSI-Departments. The Supervisor also provides leadership in crisis situations, will carry a cell phone, and will participate in responding to emergency calls in an on-call rotating schedule.  The individual will be self-motivated, with solid communications skills, capable of creating policies, procedures and plans in coordination with their peer Residential Supervisors and the Associate Director of Residential Services. This position requires a great deal of tact, diplomacy and creative problem solving in order to maintain a positive working relationship with our neighbors.


*Please note - All credentials and licensures will be reviewed annually as part of the PSI credentialing process. Additionally, an annual CORI review will be conducted for the Supervisor. Acceptable results of annual credentialing and CORI reviews will be required of the Supervisor. 

Requirements

 QUALIFICATIONS:


EDUCATION/TRAINING:


REQUIRED: 

High School Diploma 

5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field

Ability to travel throughout Boston and Brookline

PREFERRED: 

Training in Motivational Interviewing and the Stages of Change model. 

Knowledge of and strong commitment to harm reduction philosophy, principles and practices.


KNOWLEDGE/EXPERIENCE:

REQUIRED:

Prior experience working with homeless individuals and/or supportive housing. 

Three years' direct care experience providing services, including assessment and service  

planning, to adults living in the community with mental illness and/or addictive disorders.


PREFERRED:

Knowledge of landlord/tenant procedures, and/or subsidized housing programs. 

Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised)

Familiarity with and commitment to Housing First as a model of permanent, supported, affordable housing

Experience with Trauma-Informed Care

Bilingual in Spanish and English.