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Residential Assistant Jobs in Springfield, MA (NOW HIRING)

Community Residences

Residential Instructor

Windsor, CT · On-site

$19.11/hr

Maintain the cleanliness of the home both inside and outside; assist with all laundry care ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

Community Residences

Residential Instructor

Windsor, CT · On-site

$19.11/hr

Maintain the cleanliness of the home both inside and outside; assist with all laundry care ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

Community Residences

Residential Instructor

Windsor, CT · On-site

$19.11/hr

Maintain the cleanliness of the home both inside and outside; assist with all laundry care ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

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Residential Assistant information

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How much do residential assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for residential assistant in Springfield, MA is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

What challenges do residential assistants face and how are they addressed?

Residential Assistants (RAs) often encounter challenges such as mediating roommate conflicts, managing emergencies, and balancing their own academic responsibilities with their RA duties. Effective communication, strong organizational skills, and regular training sessions help RAs address these challenges. Additionally, RAs typically have access to a supervisor and campus resources to support them in resolving complex situations, ensuring they are not handling difficult issues alone.

Is it hard to get a residential assistant position?

Securing a residential assistant position can be competitive, as it often requires relevant experience, good communication skills, and sometimes specific certifications. Applicants typically need to demonstrate responsibility, conflict resolution abilities, and a willingness to work flexible hours. The difficulty varies depending on the institution and the number of applicants.

What skills and qualifications are needed to be a residential assistant?

To thrive as a Residential Assistant, you need strong organizational skills, problem-solving abilities, and a background in student services or related experience, often acquired through campus training programs. Familiarity with incident reporting systems, campus safety protocols, and communication platforms is typically required. Interpersonal skills, empathy, and conflict resolution abilities help RAs build community and support residents effectively. These skills are vital for fostering a safe, inclusive living environment and addressing resident needs promptly.

How do you become a residential assistant?

To become a residential assistant, applicants typically need to be enrolled as students, demonstrate strong communication and leadership skills, and often complete an application process that includes interviews and references. Some positions may require prior experience in student activities or related roles, and candidates usually need to maintain a certain GPA and be in good academic standing.

What is the difference between Residential Assistant vs Resident Advisor?

AspectResidential AssistantResident Advisor
CredentialsHigh school diploma or equivalent; some positions may require college courseworkHigh school diploma or equivalent; college coursework preferred
Work EnvironmentOn-campus housing, dormitories, student residencesOn-campus housing, dormitories, student residences
Employer & IndustryColleges, universities, student housing providersColleges, universities, student housing providers
Primary ResponsibilitiesAssist residents, enforce rules, organize activitiesSupport residents, promote community, enforce policies

Both Residential Assistants and Resident Advisors work in student housing environments, assisting residents and fostering community. The terms are often used interchangeably, but 'Resident Advisor' is more common in university settings, while 'Residential Assistant' may be used in broader housing contexts. Both roles require similar credentials and focus on student support and safety.

What is a residential assistant?

Residential Assistants (RAs) are student leaders who help manage residence halls or dormitories in colleges and universities. They support and mentor students living on campus, enforce residence life policies, and organize community-building activities. RAs act as a resource for residents, provide guidance during conflicts, and help ensure a positive living environment. They often receive training in leadership, crisis management, and communication to effectively assist their peers.
What are the most commonly searched types of Residential jobs in Springfield, MA? The most popular types of Residential jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Residential Assistant jobs? Cities near Springfield, MA with the most Residential Assistant job openings:
Residential Assistant jobs near you
Infographic showing various Residential Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,589 per year, or $16.1 per hour.

RESIDENTIAL SUPPORT SPECIALIST - PART-TIME

InterCommunity Health Care

Hartford, CT • On-site

$17.25 - $20.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description

We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!


VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!


Join a Mission That Matters


InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.


We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

  •  281 Main St., East Hartford
  •  40 Coventry St., Hartford
  •  828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

  • Primary care integration
  • Residential detox and treatment
  • Outpatient mental health and substance use services for adults and children
  • Intensive outpatient programs
  • Employment and community support
  • Mobile crisis evaluations
  • Judicial support services
  • Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.  All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.


Our Benefits Include:

  • Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • Voluntary vision coverage.
  • Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
  • Supplemental Life Insurance available.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.

Summary:


The Residential Support Specialist should be a responsible individual who provides supervision of the residents in the program during assigned hours. In addition, under the direct supervision of the Program Manager or designee, he/ she coordinates and facilitates social programs and groups for residents.


Essential Duties & Responsibilities:

  • Responsible for supervision and safety of residents in all daily activities, including monitoring as required, room safety checks,
    providing orientation and responding to all requests and emergencies.
  • Maintains all necessary documentation on client activity during shift
  • Conducts individual and group social-rehabilitation and care coordination activities
  • May be required to transport clients in personal or Agency vehicle
  • In the event of staff shortage, may be required to work past scheduled hours until a relief staff can be found
  • Perform other related tasks as required

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

* All Residential Support Staff Employees MUST show proof of CPR Certification within 60 days of official start date. 


Schedule:


Mondays and Fridays, 3:00 PM - 11:30 PM


Requirements

Education &/Or Experience:


  •  Associates or Bachelor's Degree in Human Services field or high school diploma (G.E.D.) 
  •  A current active CNA/MA Certification for the State of Connecticut, Peer Support Specialist Certification, 3 years of experience in residential setting preferred.  
  • Working knowledge of substance abuse and/or mental health treatment.
  • All Residential Support Staff Employees are required to show proof of a CPR Certification within 60 days of official start date.
  • Valid Driver License (Preferred). 


Competencies:

  • Initiative
  • Time Management
  • Decision Making
  • Communication Proficiency
  • Organization Skills
  • Computer competency

Apply