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Residential Assistant Jobs in Springfield, MA (NOW HIRING)

Berkshire Hills Music Academy

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Residential Advisor I and II

South Hadley, MA · On-site

$20 - $24/hr

This role is ideal for CNAs, Home Health Aides, PCAs, DSPs, EMTs, nursing students, and anyone with ... safe, welcoming, and supportive residential environment. Qualifications · Compassionate ...

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Residential Assistant information

See Springfield, MA salary details

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$16

$20

How much do residential assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for residential assistant in Springfield, MA is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

What challenges do residential assistants face and how are they addressed?

Residential Assistants (RAs) often encounter challenges such as mediating roommate conflicts, managing emergencies, and balancing their own academic responsibilities with their RA duties. Effective communication, strong organizational skills, and regular training sessions help RAs address these challenges. Additionally, RAs typically have access to a supervisor and campus resources to support them in resolving complex situations, ensuring they are not handling difficult issues alone.

Is it hard to get a residential assistant position?

Securing a residential assistant position can be competitive, as it often requires relevant experience, good communication skills, and sometimes specific certifications. Applicants typically need to demonstrate responsibility, conflict resolution abilities, and a willingness to work flexible hours. The difficulty varies depending on the institution and the number of applicants.

What skills and qualifications are needed to be a residential assistant?

To thrive as a Residential Assistant, you need strong organizational skills, problem-solving abilities, and a background in student services or related experience, often acquired through campus training programs. Familiarity with incident reporting systems, campus safety protocols, and communication platforms is typically required. Interpersonal skills, empathy, and conflict resolution abilities help RAs build community and support residents effectively. These skills are vital for fostering a safe, inclusive living environment and addressing resident needs promptly.

How do you become a residential assistant?

To become a residential assistant, applicants typically need to be enrolled as students, demonstrate strong communication and leadership skills, and often complete an application process that includes interviews and references. Some positions may require prior experience in student activities or related roles, and candidates usually need to maintain a certain GPA and be in good academic standing.

What is the difference between Residential Assistant vs Resident Advisor?

AspectResidential AssistantResident Advisor
CredentialsHigh school diploma or equivalent; some positions may require college courseworkHigh school diploma or equivalent; college coursework preferred
Work EnvironmentOn-campus housing, dormitories, student residencesOn-campus housing, dormitories, student residences
Employer & IndustryColleges, universities, student housing providersColleges, universities, student housing providers
Primary ResponsibilitiesAssist residents, enforce rules, organize activitiesSupport residents, promote community, enforce policies

Both Residential Assistants and Resident Advisors work in student housing environments, assisting residents and fostering community. The terms are often used interchangeably, but 'Resident Advisor' is more common in university settings, while 'Residential Assistant' may be used in broader housing contexts. Both roles require similar credentials and focus on student support and safety.

What is a residential assistant?

Residential Assistants (RAs) are student leaders who help manage residence halls or dormitories in colleges and universities. They support and mentor students living on campus, enforce residence life policies, and organize community-building activities. RAs act as a resource for residents, provide guidance during conflicts, and help ensure a positive living environment. They often receive training in leadership, crisis management, and communication to effectively assist their peers.
What are the most commonly searched types of Residential jobs in Springfield, MA? The most popular types of Residential jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Residential Assistant jobs? Cities near Springfield, MA with the most Residential Assistant job openings:
Residential Assistant jobs near you
Infographic showing various Residential Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,589 per year, or $16.1 per hour.

IHS Residential Coordinator

MARC INC OF MANCHESTER

Manchester, CT • On-site

Full-time

Posted 28 days ago

Job description

MARC, Inc. of Manchester is looking for a Full-Time Coordinator for In Home Supports in our Residential Department. The primary function of the position is to ensure that all persons served live in integrated, dignified and respectful residences and that services are provided in accordance with not only MARC, Inc's mission statement and philosophy but also with State and Federal mandated laws, policies and regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES
Person Served Support & Service Delivery
Implements, facilitates, and promotes community integration and personal growth for all persons served through individualized supports.
Ensures the specific needs of each person served are addressed and met in an appropriate and timely manner.
Assists in the development, implementation, and monitoring of each person's Individual Plan.
Through the team process, ensures goals for persons served are reasonable, achievable, and measurable.
Develops and fosters natural supports within the community for all persons served.
Acts as a liaison with community agencies and procures necessary resources for persons served.
Provides transportation to persons served as needed.
May oversee or assist with medical appointments and medication box setup.

Staff Supervision & Leadership
Schedules staff and ensures appropriate staffing coverage.
Completes performance evaluations in accordance with Agency policies and procedures.
Communicates staff performance concerns, progress, and training needs to the Residential Director in a timely manner.
Ensures all required staff and person served training is completed and maintains training records in accordance with Agency policies.
In partnership with Human Resources, recommends hiring and termination decisions to the Residential Director.

Administrative & Documentation
Maintains accurate, professional documentation and prepares reports in accordance with Agency policies, DDS regulations, and state guidelines.
Completes and submits all required administrative documentation in a timely manner.
Reviews and submits electronic mileage records to the Residential Director, ensuring accuracy and timeliness, and follows up with staff regarding corrections as needed.
Reviews, approves, and clears Paycom timecard exceptions for assigned staff within 48 hours.
Carries a cell phone for emergency communication.

Financial & Resource Management
Maintains accountability for program budgets and spending records.
Works collaboratively with families to maximize utilization of each person's authorized service hours.

Agency Compliance
Ensures compliance with all Agency policies and procedures, DDS regulations, and applicable state standards.
Ensures required training certifications remain current, including CPR, First Aid, Medication Certification, and PMT. Required trainings must be completed within six months of hire and maintained thereafter.
Attends all required agency, departmental, committee, staff, resident, and external meetings.
Participates in all required Agency training programs and professional development opportunities.

Other Duties
Performs other duties as assigned by the Residential Director.
This job description is not intended to be all-inclusive and may be modified at the discretion of the Residential Director.

MINIMUM QUALIFICATIONS:
Associated degree and four years in human services.
Knowledge of agency policies and, State and Federal laws, policies and regulations.
Knowledge of computer operations.
Knowledge of management information systems.
Ability to analyze situations and develop creative solutions.
Ability to act quickly and remain calm in a crisis.
Ability to relate well to others on an individual basis and in a group.
Ability to train and consult with individuals both internally and within the community.
Ability to communicate effectively both orally and in writing.
Ability to organize, be flexible, keep a neat work area, and work independently.
Ability to drive and have available a personal car.
Ability to obtain and ensure CPR, First Aid, PMT Training and Medication Administration Certification through the Department of Developmental Services within six months of hire date and throughout duration of employment at MARC and to keep all trainings current.
Must be able to complete all essential job duties, minimum qualifications, and physical efforts with or without a disability.

PHYSICAL EFFORTS:
Frequent sitting, walking, standing, and driving.
Ability to stand, sit, use a telephone, and type at a computer.
Ability to lift and transfer up to 30 lbs. and occasional lifting of nonambulatory people.

WORK REMOTELY:
No

MARC, Inc. of Manchester is a not-for-profit agency which supports people with disabilities in Manchester, Connecticut and surrounding towns since 1952. MARC, Inc. embraces the philosophy that all people should live, work, and play in their community, making friendships and contributions consistent with their skills and abilities. MARC, Inc. ensures access to and maximization of presence and participation in Connecticut town life, opportunities to develop and exercise competency, opportunities to make choices in the pursuit of a personal future, and good relationships with family members and friends, with respect and dignity.

MARC, Inc. of Manchester is an Equal Opportunity Employer

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