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Resident Services Manager Jobs in Raleigh, NC (NOW HIRING)

Atria Senior Living

Nurse Director

Durham, NC · On-site

Operate the Resident Services Department within budget and according to Atria's policies ... Experience in recruiting, training and managing people in the healthcare field. * Experience at a ...

Atria Senior Living, Inc.

Nurse Director

Durham, NC · On-site

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Experience in recruiting, training and managing people in the healthcare field. * Experience at a ...

CommonPlace

Property Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily property operations, including leasing, resident services, maintenance, and ... Develop and manage budgets, track variances, and oversee accounts payable and receivable.

Atria Senior Living

Nurse Director

Durham, NC

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Experience in recruiting, training and managing people in the healthcare field. * Experience at a ...

Atria Senior Living

Nurse Director

Durham, NC · On-site

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Experience in recruiting, training and managing people in the healthcare field. * Experience at a ...

CommonPlace

Property Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily property operations, including leasing, resident services, maintenance, and ... Develop and manage budgets, track variances, and oversee accounts payable and receivable.

CommonPlace

Property Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily property operations, including leasing, resident services, maintenance, and ... Develop and manage budgets, track variances, and oversee accounts payable and receivable.

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All JobsResident Services JobsResident Services Manager JobsResident Services Manager Jobs in Raleigh, NC

Resident Services Manager information

See Raleigh, NC salary details

$25.8K

$61.6K

$101.6K

How much do resident services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for resident services manager in Raleigh, NC is $61,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are the duties of a resident services manager?

A resident services manager oversees the daily operations of a residential property, including addressing resident concerns, coordinating maintenance and repairs, and ensuring compliance with community policies. They often serve as a point of contact for residents, facilitate community events, and work to maintain high occupancy and resident satisfaction. Strong communication, organizational skills, and familiarity with property management software are essential for this role.
More about Resident Services Manager jobs

What are the most commonly searched types of Resident Services jobs in Raleigh, NC?

The most popular types of Resident Services jobs in Raleigh, NC are:

What are popular job titles related to Resident Services Manager jobs in Raleigh, NC?

For Resident Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Resident Services Manager jobs in Raleigh, NC look for?

The top searched job categories for Resident Services Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Resident Services Manager jobs?

Cities near Raleigh, NC with the most Resident Services Manager job openings:

Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,567 per year, or $29.6 per hour.

Environmental Services Department Manager

Healthcare Services Group, Inc.

Knightdale, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 479 frontline employees who took The Breakroom Quiz

233rd of 254 rated facilities management

Job description

Role: Environmental Services Department Manager

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


  • Comprehensive Benefits Package - Medical, Dental, and Vision
  • Free Telemedicine Services on Day 1*
  • Paid Holidays & Vacation 
  • 401 (k)
  • Get paid when you need it with PNC EarnedIt
  • Financial Wellness Support from PNC Workplace Banking
  • Free Prescription Discount Program
  • Employee Assistance Programs
  • Training & Development Opportunities
  • Employee Recognition Programs
  • Employee Stock Purchase Plan
  • Nationwide Transfer Opportunities

Click here for more benefits information

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

*Not available in AR.


  • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
  • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
  • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
  • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
  • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
  • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

  • High school diploma or equivalent preferred.
  • Two years of experience in healthcare housekeeping and supervision preferred.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies.
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • Residency within the service area required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!


HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

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