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Resident Services Director Jobs in Raleigh, NC (NOW HIRING)

Foundry Commercial

Full-Time Resident Assistant

Apex, NC · On-site

$16.54 - $20.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary responsibility of the Resident Assistant is to provide resident care services, as scheduled, under the supervision of the Resident Services Director (RSD) in Assisted Living areas ...

Lifestylecommunities

Resident Services Coordinator

Durham, NC · On-site

$18.75 - $24.25/hr

* Title Resident Services Coordinator * Company Lifestyle Property Management * Department Leasing ... Answer and direct all incoming calls * Regular patrol of the grounds, halls, vacant units, and ...

Kisco Senior Living

Hospitality Services Director

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Hospitality Services Director at Woodland Terrace manages the front desk customer service team ... Oversee all aspects of resident services and improve satisfaction and loyalty * Proactively ...

Kisco Senior Living

Hospitality Services Director

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Hospitality Services Director at Woodland Terrace manages the front desk customer service team ... Oversee all aspects of resident services and improve satisfaction and loyalty * Proactively ...

Kisco Senior Living

Hospitality Services Director

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Hospitality Services Director at Woodland Terrace manages the front desk customer service team ... Oversee all aspects of resident services and improve satisfaction and loyalty * Proactively ...

Lifestyle Communities

Resident Services Coordinator

Durham, NC · On-site

$19.25 - $25/hr

* Title Resident Services Coordinator * Company LifestyleProperty Management * Department Leasing ... Answer and direct all incoming calls * Regular patrol of the grounds, halls, vacant units, and ...

Foundry Commercial

Full-Time Resident Assistant- All Shifts

Cary, NC · On-site

$16.58 - $20.53/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Services Director (RSD) in Assisted Living areas, maintaining a positive physical and social environment. Areas of Responsibility * Approach all encounters with residents and associates in a friendly ...

PruittHealth

Social Services Director

Durham, NC · On-site

... residents' rights. 4. Responds to resident behavioral and psychiatric issues by completing ... as directed by supervisor. • Customer service oriented. • Should possess good interpersonal ...

PruittHealth

Social Services Director

Durham, NC · On-site

... residents' rights. 4. Responds to resident behavioral and psychiatric issues by completing ... as directed by supervisor. • Customer service oriented. • Should possess good interpersonal ...

PruittHealth

Social Services Director

Durham, NC · On-site

... residents rights. 4. Responds to resident behavioral and psychiatric issues by completing ... as directed by supervisor. • Customer service oriented. • Should possess good interpersonal ...

Kisco Senior Living

Culinary Services Director

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Culinary Services Director at Abbotswood at Stonehenge plays a key leadership role in creating exceptional dining experiences for residents. This position hires, develops, and inspires a high ...

Kisco Senior Living

Culinary Services Director

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Culinary Services Director at Abbotswood at Stonehenge plays a key leadership role in creating exceptional dining experiences for residents. This position hires, develops, and inspires a high ...

Kisco Senior Living

Culinary Services Director

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Culinary Services Director at Abbotswood at Stonehenge plays a key leadership role in creating exceptional dining experiences for residents. This position hires, develops, and inspires a high ...

Atria Senior Living

Director of Sales

Raleigh, NC · On-site

$63K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position ED or Resident Services Director ("RSD") as local experts on aging through facilitating introductions, joint sales calls, and strategic sales & marketing events. * Develop and maintain ...

Atria Senior Living

Nurse Director

Durham, NC · On-site

Operate the Resident Services Department within budget and according to Atria's policies ... Partner with and otherwise assist the Life Guidance Director in supervising, developing, and ...

Atria Senior Living, Inc.

Nurse Director

Durham, NC · On-site

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Partner with and otherwise assist the Life Guidance Director in supervising, developing, and ...

Atria Senior Living

Nurse Director

Durham, NC · On-site

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Partner with and otherwise assist the Life Guidance Director in supervising, developing, and ...

Atria Senior Living

Nurse Director

Durham, NC

$91K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the Resident Services Department within budget and according to Atria's policies ... Partner with and otherwise assist the Life Guidance Director in supervising, developing, and ...

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All JobsResident Services JobsResident Services Director JobsResident Services Director Jobs in Raleigh, NC

Resident Services Director information

See Raleigh, NC salary details

$32.1K

$63.6K

$102.1K

How much do resident services director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for resident services director in Raleigh, NC is $63,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What are the most commonly searched types of Resident Services jobs in Raleigh, NC?

The most popular types of Resident Services jobs in Raleigh, NC are:

What are popular job titles related to Resident Services Director jobs in Raleigh, NC?

For Resident Services Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Resident Services Director jobs in Raleigh, NC look for?

The top searched job categories for Resident Services Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Resident Services Director jobs?

Cities near Raleigh, NC with the most Resident Services Director job openings:

Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,587 per year, or $30.6 per hour.

Full-Time Resident Assistant

Foundry Commercial

Apex, NC • On-site

$16.54 - $20.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

The primary responsibility of the Resident Assistant is to provide resident care services, as scheduled, under the supervision of the Resident Services Director (RSD) in Assisted Living areas, maintaining a positive physical and social environment.
Location: Spring Arbor of Apex
Shift: 7am-3pm
Pay: $16.54/hr - $20.01/hr depending on experience!
Areas of Responsibility
  • Approach all encounters with residents and associates in a friendly, service-oriented manner.
  • Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, changing of bed linens, positioning, transfer, mobility, medicinal reminders, and incontinence care.
  • Keep proper records of care including a resident service plan and documenting services provided.
  • Be familiar with resident service plan and document all service provided.
  • Work closely and maintain daily communications with the Resident Services associates so that a continuity of care and services is maintained for the residents.
  • Promote a safe environment for residents, associates, and visitors.
  • Support the programming and operations of the neighborhood.
  • Additional job duties assigned - see full job description.

Required Qualifications
  • Must be a minimum of 18 years of age.
  • High school diploma or equivalent.
  • Minimum one (1) year related health care experience required.
  • In any Community with an Ensemble Program, applicant must successfully complete required dementia training.
  • Must have a positive Criminal Background Screening.
  • The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

Preferred Qualifications
  • Certification in CPR and first aid preferred or as required by the state.
  • May be a Licensed or Certified Nursing Assistant (CNA) or Nursing Assistant (NA) depending on the state requirements, if licensed or certified must be in good standing with the state licensing or certifying agency.
  • Previous experience with computerized resident documentation systems a plus.

Benefit:
  • Competitive pay
  • Medical, Vision & Dental Coverage
  • Supplemental Insurance such as short-term, long-term disability and life insurance
  • Birthday Celebration - Paid Day Off
  • 401(k) Retirement with immediate vesting!
  • Education Investment Program

Allegro Living, LLC serves as the parent company of Allegro Management Company and Spring Arbor Management Company, uniting decades of senior living expertise under one trusted name. Formed through the 2025 merger of two well-established brands, Allegro Living is building a premier senior living platform defined by inspired lifestyles, compassionate care, and meaningful regional reach. The only thing we're missing is YOU!
Equal Employment Opportunity & Non-Discrimination
Allegro Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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