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Resident Services Director Jobs in Springfield, IL

Resident Engineer

Springfield, IL · On-site

$98K - $125K/yr

Provide expert technical leadership in coordinating and directing cross functional teams in the ... services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in ...

LVN

Greenview, IL

$26.50 - $35.75/hr

Submit to Director as required. Chart all reports of accidents/incidents involving residents. Follow established procedures. Record new/changed diet orders. Forward information to the Food Services ...

... lives of residents through exceptional care and personalized services. With a commitment to ... The Executive Director, reporting directly to the Regional Director of Operations or Divisional ...

Activity Director

Lincoln, IL · On-site

$20 - $23/hr

... each resident. Essential Duties: · Develop and plan activities including, but not limited to ... services and more * Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you

Director of Nursing

Mount Pulaski, IL · On-site

$90 - $120/hr

The Director of Nursing will play a pivotal role in enhancing the overall quality of healthcare services and maintaining high standards of resident satisfaction. Responsibilities: * Clinical ...

Cook

Virden, IL · On-site

$13.25 - $17.50/hr

You will play an essential role in providing warm and friendly hospitality to all the residents ... services director * Ensures proper preparation, portioning, and serving of foods according to ...

Cook

Taylorville, IL · On-site

$13.25 - $18/hr

You will play an essential role in providing warm and friendly hospitality to all the residents ... services director * Ensures proper preparation, portioning, and serving of foods according to ...

WHAT YOU WILL DO Under supervision of the Director of Residential Services provides administrative supports in coordinating essential functions of residential. Responsibilities include but are not ...

Showing results 21-40

Resident Services Director information

See Springfield, IL salary details

$32.7K

$64.8K

$104.1K

How much do resident services director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for resident services director in Springfield, IL is $64,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What job categories do people searching Resident Services Director jobs in Springfield, IL look for?

The top searched job categories for Resident Services Director jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Resident Services Director jobs?

Cities near Springfield, IL with the most Resident Services Director job openings:

Infographic showing various Resident Services Director job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,832 per year, or $31.2 per hour.

Senior Living Nurse - LPN

Rochester Estates Senior Living

Rochester, IL • On-site

$30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Perks and Benefits*: PRN LPN 10-15 hours per week
  • Earn up to 1% wage increase every Quarter
  • Work for us and earn $1000 for each person you refer and is hired
  • Access to earned wages prior to payday
  • Generous PTO Plan
  • Career Development
  • An employee engaged Scheduling system
  • Employee Appreciation events; Attendance Programs,New employee Referral Program
  • Affordable Medical, Dental, Vision, Supplemental Benefits
  • 401K Retirement Plan

Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Minimum Eligibility Requirements:
  • Current state LPN/LVN
  • Previous experience working with the elderly in a healthcare setting
  • Previous supervisory experience preferred
  • Ability to establish effective relationships with residents, family members, and staff
  • Strong documentation skills
  • Ability to represent the facility in a positive and professional manner

Essential Functions:
Resident Care
  • Participates in the narcotic count
  • Sets up, dispenses, and documents all resident medications
  • Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
  • Monitors the daily care of all residents
  • Performs skilled nursing tasks as defined by company policy and procedure, and as allowed by state law
  • Exercises independent discretion in responding to resident emergencies, determining a need for and contacting emergency services, and/or physician and family, as appropriate
  • Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved
  • Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
  • Communicates resident needs and concerns to family members and physicians
  • Communicate with family members, physicians, and other outside healthcare providers
  • Records and implements physician orders, following appropriate procedures for fax and telephone orders
  • Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
  • Receives reports from caregivers before end of shift
  • Gives report to oncoming Charge Nurse or Lead Caregiver
  • Receives report from outgoing Charge Nurse or Lead Caregiver

Supervisory/Management
  • Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
  • Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
  • Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
  • Manages shift coverage when staff members call in sick for the oncoming shift
  • Participates in Caregiver orientation and training
  • Responsible for scheduling and other staffing duties, as requested
  • Conducts building tours when requested
  • Acts as Manager on Duty for the assigned shift in absence of Administrator or HSD
  • Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism
  • Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
  • Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
  • Other job duties as assigned

Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.