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Resident Services Associate Jobs in Reston, VA (NOW HIRING)

Waterton

Resident Services Coordinator

Arlington, VA

$20.50 - $26.50/hr

... for our talented associates. We value performance that delivers experiences that exceed ... As Resident Services Coordinator, you will respond to resident inquiries and concerns and provide ...

Waterton

Resident Services Coordinator

Arlington, VA · On-site

$20.50 - $26.50/hr

As Resident Services Coordinator, you will respond to resident inquiries and concerns and provide ... At Waterton, we recognize that compensation and benefits are important not only to our associates ...

UDR Inc

Resident Services Manager 2

Alexandria, VA · On-site

May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical ...

UDR Inc

Resident Services Manager 2

Alexandria, VA · On-site

May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical ...

UDR

Resident Services Manager 2

Alexandria, VA · On-site

May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical ...

UDR

Resident Services Manager 2

Alexandria, VA

May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical ...

UDR, Inc.

Resident Services Manager 2

Alexandria, VA · On-site

May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical ...

UDR

Resident Service Specialist

Germantown, MD · On-site

$19.75 - $25.25/hr

UDR is seeking Resident Services Specialist to join our team at Canterbury (544 units) located in ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR, Inc.

Resident Service Specialist

Germantown, MD · On-site

$19.75 - $25.25/hr

Description UDR is seeking Resident Services Specialist to join our team at Canterbury (544 units ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR

Resident Service Specialist

Germantown, MD · On-site

$19.75 - $25.25/hr

UDR is seeking Resident Services Specialist to join our team at Canterbury (544 units) located in ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

Compass Group

RESIDENT DISTRICT MANAGER

Dulles, VA · On-site

$120K - $130K/yr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Has proven track record of leading a business and a team, strong customer service, and good ...

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All JobsResident Services Associate JobsResident Services Associate Jobs in Reston, VA

Resident Services Associate information

See Reston, VA salary details

$12

$16

$21

How much do resident services associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for resident services associate in Reston, VA is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.03 per hour, depending on experience, location, and employer.

What skills do you need to be a resident assistant?

A Resident Services Associate, often similar to a resident assistant, needs strong communication, interpersonal, and conflict resolution skills. Organizational abilities, patience, and the ability to handle diverse situations are also important, along with familiarity with community policies and sometimes basic conflict management training or certifications.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What jobs pay 4000 a week without a degree?

Resident Services Associates typically do not earn $4,000 per week without a degree, as their roles focus on property management and customer service. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or skilled trades like certain construction or technical roles, which may require certifications or experience instead of formal education.

What does a resident care associate do?

A resident care associate provides support to residents in assisted living or nursing facilities by assisting with daily activities such as bathing, dressing, and medication management. They often work closely with healthcare teams, require good communication skills, and may need certification in CPR or first aid. Their goal is to ensure residents' comfort, safety, and well-being.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are popular job titles related to Resident Services Associate jobs in Reston, VA? For Resident Services Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Reston, VA look for? The top searched job categories for Resident Services Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Resident Services Associate jobs? Cities near Reston, VA with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Resident Services Associate - CNA/Med Tech

Resident Services Associate - CNA/Med Tech

Brooke Grove Foundation

Sandy Spring, MD

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Resident Services Associate CNA/Med Tech

Full Time | Evening Shifts

PRN | Any shift | Must be available on Weekends

Pay: $19 - $21/hour (Based on Experience)

Our mission is to "Touch People's Lives", and to us, it is more than a mission, it is a way of life!

At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure that impact is positive and uplifting. As a result, the people who live and work here are happy; and it shows! We welcome all and cherish diversity among our residents and staff, embracing those of all backgrounds, beliefs, and cultures.

Responsibilities of a RSA: Resident Services Associate:

  • Assists residents with bathing, grooming and personal activities of daily living as need. Includes: observing and monitoring dental hygiene, finger nail care, and assisting residents with shaving, dressing, ambulation, and eating.
  • Helps maintain cleanliness of building; assists with cleaning, preparation and simple maintenance duties as assigned.
  • Monitors and assists residents in the dining room at meal times; includes assisting cook/server and feeding residents.
  • Assists with laundry as requested.
  • Provides appropriate care for incontinent residents by changing undergarments/pads and following toileting schedule (minimum every two hours, and/or more frequently if needed) according to set standards and service plan.
  • Checks each resident as directed and maintains awareness of comfort and safety needs of resident.
  • Provides medication assistance by following assisted living guidelines, if approved by delegating nurse.
  • Notifies Home Leader and/or nurse of any changes in resident's condition, and significant incidents.
  • Ensures that residents are ready to participate in scheduled activities, and participates with residents in activities programs as assigned.
  • Actively participates in behavioral intervention meetings and provides consistent intervention according to service plan.
  • Responds to life saving situations based upon facility standards, policies, procedures, and protocol.
  • Successfully completes the Medication Technician course.

Requirements of a RSA: Resident Services Associate:

  • High school diploma or general education degree (GED); or one to the three months related experience and/or training; or equivalent combination of education and experience.
  • Current CNA
  • Current CPR certification and Medication Technician Certification (or be able to obtain within 90 days of employment).

Our employees live out our mission each and every day. We are committed to providing care and services that enrich the lives of our residents and employees.

Brooke Grove Retirement Village offers competitive salaries and benefits along with quality training and educational opportunities to include:

  • Two comprehensive Medical coverage plans, as well as Dental and Vision
  • Life Insurance
  • Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance
  • Flexible Spending Accounts
  • 403(b) Retirement Plan
  • Paid Sick, Vacation, and Holiday Time
  • Direct Deposit
  • Tuition Reimbursement

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.

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