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Resident Services Associate Jobs in Reston, VA (NOW HIRING)

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Resident Services Associate information

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$12

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$21

How much do resident services associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for resident services associate in Reston, VA is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.03 per hour, depending on experience, location, and employer.

What skills do you need to be a resident assistant?

A Resident Services Associate, often similar to a resident assistant, needs strong communication, interpersonal, and conflict resolution skills. Organizational abilities, patience, and the ability to handle diverse situations are also important, along with familiarity with community policies and sometimes basic conflict management training or certifications.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What jobs pay 4000 a week without a degree?

Resident Services Associates typically do not earn $4,000 per week without a degree, as their roles focus on property management and customer service. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or skilled trades like certain construction or technical roles, which may require certifications or experience instead of formal education.

What does a resident care associate do?

A resident care associate provides support to residents in assisted living or nursing facilities by assisting with daily activities such as bathing, dressing, and medication management. They often work closely with healthcare teams, require good communication skills, and may need certification in CPR or first aid. Their goal is to ensure residents' comfort, safety, and well-being.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are popular job titles related to Resident Services Associate jobs in Reston, VA? For Resident Services Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Reston, VA look for? The top searched job categories for Resident Services Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Resident Services Associate jobs? Cities near Reston, VA with the most Resident Services Associate job openings:
Resident Services Associate jobs near you

Resident Care Associate

Commonwealth Senior Living at Manassas

Manassas, VA • On-site

$19 - $22/hr

Other

Re-posted 5 days ago

Job description

Pay range: $19-$22 per hour.

Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to

explore the many new and exciting, in-demand careers with representatives from each department in one location.  

When: Every Wednesday from 10am-12pm 

Location: 9201 Portner Ave, Manassas, VA

The Resident Care Associate (RCA) embodies a genuine commitment to assisting seniors, providing essential support within our community. This role entails aiding residents in Assisted Living and/or Memory Care with their daily activities, implementing individual care plans, documenting services provided, and fostering an environment where residents can maintain their dignity and quality of life. Through patience, empathy, and teamwork, the RCA contributes to enhancing the well-being of our seniors. The Resident Care Associate is a Culture Ambassador who will model the core values of the company, leading by example, and ensure all team members exemplify the core values of the company. 

• We Care About People

• We Do the Right Thing

• We are Passionate, Have Fun, and Celebrate Success

• We Speak Up! It’s Our Responsibility

• We Take Ownership and Add Value

• We are Respectful

Qualifications

• Compassionate disposition and a desire to serve; prior experience not required.

• Ability to fulfill both the physical and emotional needs of residents.

• Direct-Care or other state specific certification required, or willingness to obtain.

• CPR and First Aid certification, or willingness to obtain according to company policy.

• Upholds resident confidentiality.

• Flexible availability, including weekends, to ensure resident care and services.

• Demonstrates sincere compassion and genuine concern for the well-being of seniors and their families.

• Proficient in using basic office equipment, including personal computers, to maintain high job performance.

• Aligns with Commonwealth Senior Living's mission of improving the lives of seniors, their families, and each other.

Primary Responsibilities

• Directly assist residents with daily tasks, maintaining communication with the Resident Care Director regarding care provision and resident condition changes.

• Aid residents with mobility, utilizing proper techniques and equipment to prevent accidents.

• Make routine resident care rounds to ensure the needs of each resident are being met in accordance with their individualized care plan.

• Assist with lifts, moves, and transport, using proper body mechanics or lifting devices for accident prevention.

• Performs care that maintains each resident’s skin integrity to prevent pressure ulcers, skin tears and other damage by changing incontinent residents.

• Document daily care activities in accordance with company policy and regulatory standards.

• Report any resident issues or concerns promptly to the appropriate supervisor.

• Respond promptly and courteously to inquiries from residents, visitors, and staff, adhering to established policies.

• Familiarize oneself with residents' individualized care plans and provide support accordingly.

• Contribute insights to the care planning process by sharing observations of residents' needs and preferences.

• Interact respectfully and effectively with residents, families, visitors, peers, and supervisors to foster a homelike environment.

• Offer physical, emotional, and psychosocial support to residents and their families.

• Adhere to residents' rights, promptly reporting any incidents or evidence of abuse or rights violations.

• Implement safety and infection control procedures, including proper hand hygiene and care techniques to prevent skin damage.

• Maintain a safe working environment through accident prevention and adherence to safety protocols.

• Attend all required training sessions, in-service programs, and staff meetings.

• Maintain regular community with the Resident Care Director.

• Fulfill any other duties as assigned. 

Physical/Sensory Requirements

The RCA must be capable of lifting, stooping, carrying, turning, and assisting high-risk residents, as well as operating medication carts. They must also be willing and able to work a flexible schedule, maintaining continuous movement throughout work hours. The ability to lift and/or carry 50 to 75 pounds is necessary. This position carries a medium risk of exposure to COVID-19 due to direct care provision to potentially positive resident.

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