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Resident Services Associate Jobs in Reston, VA (NOW HIRING)

Placemakr

Resident Experience Associate

Washington, DC

$22.50/hr

The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners. As a Resident Experience Associate (REA), you ...

Placemakr

Resident Experience Associate

Washington, DC

$22.50/hr

The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners. As a Resident Experience Associate (REA), you ...

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All JobsResident Services Associate JobsResident Services Associate Jobs in Reston, VA

Resident Services Associate information

See Reston, VA salary details

$12

$16

$21

How much do resident services associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for resident services associate in Reston, VA is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are popular job titles related to Resident Services Associate jobs in Reston, VA? For Resident Services Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Reston, VA look for? The top searched job categories for Resident Services Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Resident Services Associate jobs? Cities near Reston, VA with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,257 per year, or $16.5 per hour.

LPN Wellness Nurse - Part Time 3p-11p

Inspir Embassy Row, LLC

Washington, DC • On-site

$38 - $40/hr

Other

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Job Title: Wellness Nurse
Location: Washington, DC
Employment Type: Part Time
Salary Range: $38.00-$40.00
Department: Healthcare

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Position Summary: The Resident Services Nurse (Licensed Practical Nurse) is responsible for assisting the Resident Services Director with the overall implementation, delivery, and coordination of Resident Care Services at the Community. 

Essential Functions:

  • Supervise Resident Services Department associates, including C.N.A.’s (Resident Services Assistants).
  • Assist in supervising the medication program and assist the residents with self-administration of medication.
  • Maintain positive relations with residents, families and physicians.
  • Report any significant incidents and/or changes in the residents needs to the Executive Director/Resident Services Director.
  • Support the completion of resident assessments and service plans.
  • Assist with clinical assessments/recertification’s per ALSA requirements.
  • Support Resident Services Director in hiring for and managing performance within the department.
  • Assist in the training and participate in orientation of new associates.
  • Attend and participate in scheduled in-service programs, training programs and associate meetings.
  • Assist with scheduling and staffing of Resident Services Assistants as needed.
  • Providing coaching and mentoring to Resident Services Department associates as needed.
  • Support residents and families as needed to ensure high level of customer satisfaction.
  • Assist with supervision of RSA staff during provision of care.
  • May perform other duties as assigned.

    Communication:

    • Communicates effectively with supervisor and other staff.
    • Ability to maintain positive working relationships with residents, their families, peers and other staff members
    • Encourages positive work environment.

    Education/Experience/Licensure/Certification:

    • Licensed Practical Nurse currently licensed to practice in the appropriate state(s).
    • Basic first aid and CPR certification.
    • Two years full time or full time equivalent clinical experience.
    • Experience in assisted living or long-term care setting preferred.
    • Experience and/or special interest working with seniors.

        Why You’ll Love Working With Us: 

        • Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
        • HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
        • Growth Opportunities: We promote and foster career development and continuous learning.
        • Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
        • Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you! 

        Equal Opportunity Employer
        This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

        Apply