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Resident Services Associate Jobs in Oregon (NOW HIRING)

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Resident Services Associate information

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Oregon? The most popular types of Resident Services jobs in Oregon are:
What are popular job titles related to Resident Services Associate jobs in Oregon? For Resident Services Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Oregon look for? The top searched job categories for Resident Services Associate jobs in Oregon are:
What cities in Oregon are hiring for Resident Services Associate jobs? Cities in Oregon with the most Resident Services Associate job openings:
Infographic showing various Resident Services Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Residential Care Associate I - 5782

ColumbiaCare Services

Springfield, OR โ€ข On-site

$21.42 - $22.07/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description


APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!

What We Offer

Enjoy our many benefits and incentives including:

    Affordable Medical/Dental/Vision plansFlexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9)Paid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation ProgramVocational Training Program: Accelerated training path towards QMHA certification

For more details about our benefits, visit our website!

About the Position

We are looking for a Residential Care Associate I to join our team at our Clear Vue RTH in Springfield, Oregon! The Residential Care Associate I will provide caring companionship and assistance with daily tasks to clients. They will provide personal care services and support that helps individuals develop appropriate daily living skills and independent activities of daily living to increase or maintain their level of functioning. The Residential Care Associate I will assist with meal preparation, clean-up, and food purchasing, while encouraging client participation. Under the guidance of a Registered Nurse, they will pass medications and perform delegated medical care as prescribed by the clientโ€™s primary care provider. They will transport clients to and from the program as necessary to engage and provide treatment services. They will maintain compliance with established productivity standards for documentation of services.

This position falls under the AFSCME bargaining unit. Wages, benefits, and working conditions are set in accordance with the collective bargaining agreement.

Training Program

With our MHACBO-accredited training program, you will earn CEUs towards applicable mental health certifications, while attending your required, paid training, and receiving qualified clinical supervision gaining on-the-job experience.


Work Schedule: Sunday through Thursday, 2:00pm - 10:30pm (Full Time, Swing)

What Youโ€™ll Make

$21.42- $22.07per hour DOE/Credentials.

Differentials:

In addition to your base wage, CCS offers the following pay differentials, subject to position, program, and eligibility requirements:

    Night Shift (NOC) Differential: Anadditional$3.00 per hour for hours worked between 10:00 PM and 8:30 AM, provided that at least 2.5 hours of your shift occur within this designated period.Secure Program Differential: An additional $2.00 per hour for all hours worked in an eligible CCS secure program.Bilingual Differential: Anadditional5% pay differential for employees who meet the qualifications of the CCS Language/Bilingual Program.

About the Program

Clear Vue is a co-ed, 5-bed Residential Treatment Home that serves adults living with a mental illness. Clear Vue has private bedrooms and partial baths for all residents, as well as common living space. Downstairs bedrooms and baths are fully ADA-accessible.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program

What Youโ€™ll Need

    Caregiving and/or mental health experience (personal or professional) is preferredA dedication to the wellbeing of each resident and helping them complete their activities of daily living (ADLโ€™s) and independent activities of daily living (IADLs).

Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.

Physical Demands: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.

We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.


Per OAR 309-035-0135, Direct Care staff must be 18 or older at the time of hire.

About Us

ColumbiaCare Services is a non-profit, behavioral health and Veteranโ€™s service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.

We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.


Sunday through Thursday, 2:00pm - 10:30pm (Full Time, Swing)

Compensation details: 21.42-22.07 Hourly Wage


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