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Resident Services Manager Jobs in Oregon (NOW HIRING)

Maybelle Center

Resident Experience Manager

Portland, OR · On-site

$67K - $70K/yr

Manage the Resident Services, Life Enrichment, and Front Desk budgets. * Collaborate with ... Neighborhood Programs staff on shared events, activities, and initiatives. Front Desk * Oversee ...

OUTSIDE IN

Resident Services Navigator

Portland, OR · On-site

$24.17 - $26.68/hr

The Resident Services Navigators provide innovative support services and programming for a diverse ... Share information about interventions with each youth's Case Manager when appropriate; participate ...

OUTSIDE IN

Resident Services Navigator

Portland, OR

$24.17 - $26.68/hr

The Resident Services Navigators provide innovative support services and programming for a diverse ... Share information about interventions with each youth's Case Manager when appropriate; participate ...

OUTSIDE IN

Resident Services Navigator 2

Portland, OR · On-site

$25.16 - $27.77/hr

Resident Services Navigator 2 provides direct services to residents in the Transitional Living ... Support the Housing Program Manager and Operations Supervisor with maintaining program operations ...

OUTSIDE IN

Resident Services Navigator 2

Portland, OR · On-site

$25.16 - $27.77/hr

Resident Services Navigator 2 provides direct services to residents in the Transitional Living ... Support the Housing Program Manager and Operations Supervisor with maintaining program operations ...

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Resident Services Manager information

See Oregon salary details

$28K

$67K

$110.5K

How much do resident services manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for resident services manager in Oregon is $66,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $78,800.00 per year, depending on experience, location, and employer.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are the duties of a resident services manager?

A resident services manager oversees the daily operations of a residential property, including addressing resident concerns, coordinating maintenance and repairs, and ensuring compliance with community policies. They often serve as a point of contact for residents, facilitate community events, and work to maintain high occupancy and resident satisfaction. Strong communication, organizational skills, and familiarity with property management software are essential for this role.
More about Resident Services Manager jobs

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For Resident Services Manager jobs in Oregon, the most frequently searched job titles are:

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The top searched job categories for Resident Services Manager jobs in Oregon are:

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Cities in Oregon with the most Resident Services Manager job openings:

Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,968 per year, or $32.2 per hour.

Resident Services Manager - Bonaventure of Gresham

Gresham, OR • On-site

Bonaventure Senior Living
Health Care and Social Assistance • 1 - 5K employees

3.8

Company rating: 3.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

242nd of 245 rated social care providers

Recommended by students

Learn more about Bonaventure Senior Livingexternal

$60K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Bonaventure of Gresham is Seeking an Engaged and Dedicated Resident Services Manager

Salary from $60,000

Senior living, general healthcare or at least 3 years of proven managerial experience is required for the Resident Services Manager position.  

Are you dedicated to making a difference? 

We are seeking a Resident Services Manager to support the Executive Director in leading our senior living community to success. The ideal candidate is a well-organized leader with excellent time management and prioritization skills. They must also have experience in sales and marketing, business office management, and a passion for providing 1st class customer experiences and service excellence.  If you are organized, detail-oriented, and passionate about making a difference, we want to hear from you!

Top reasons to work at Bonaventure

  • Highly Competitive Wage - From $60,000 
  • Health Benefits - Medical and dental coverage. 
  • Flexible Spending Account – For Healthcare and Day Care expenses.
  • Retirement - Generous 401k matching program.
  • Professional Growth -We provide paid education assistance and career advancement through promotions to qualified individuals.
  • Continuing Education Reimbursement.
  • Paid Time Off - To have fun, take care of yourself and your family.
  • 6 Paid Holidays off

What Will You Be Doing? 

This position works closely with the Executive Director and is critical to leading the community to financial, regulatory, and operational success. In this role, you will be responsible for the following tasks:

  • Direct supervision and financial oversight of Reception, Activities, Maintenance and Housekeeping Departments as well as their success.
  • Employee hiring, training, satisfaction, and retention.
  • Human resources and business office duties.
  • Census development.
  • Compliance with state regulations.
  •  Always ensuring resident & family satisfaction.
  • Promote, direct, and engage staff members toward Bonaventure Senior Living's Mission and Value Statement.  
  • Oversee day-to-day operations of the community.

Qualifications

  • Hold an Administrator's License or be able to obtain one.
  • Proven track record in sales and revenue/expense management.
  • Excellent verbal and communication skills.
  • A desire to make a difference in the lives of seniors and a commitment to meet the needs of our residents.
  • Successful experience in an Assisted Living, Independent Living, or Memory Care facility, desired.
  • Must pass a criminal background check and drug test.
  • Must have a valid driver’s license
     

Bonaventure of Gresham

Our state-of-the-art senior living communities offer assisted living, residential care, memory care, and independent living. We provide care oversight and care services to residents in our communities. 

 Immediate job opportunities are available, so apply today!

Why Work for Bonaventure Senior Living

Not all senior living communities are the same. At Bonaventure, one of our main guiding principles is, "You can never go wrong when you are doing the right thing." This philosophy embodies our commitment to caring for our residents and team members, and we strive to uphold it.

Bonaventure is also committed to providing an exceptional senior lifestyle, ensuring our residents and staff remain happy and engaged. Our employees enjoy a lively work environment, thorough training and support, and take pride in working for a company that provides exceptional service. 

Our culture is based on respect, appreciation, and empowerment. If you are a friendly, driven individual with a passion for helping others, Bonaventure Senior Living is the perfect fit for you!

Employment Type: FULL_TIME
Bonaventure Senior Living logo

About Bonaventure Senior Living

Sourced by ZipRecruiter

Bonaventure Senior Living, headquartered in Salem, OR, US, is a prestigious name in the senior living industry. As indicated on their website, bonaventuresenior.com, the company primarily focuses on providing high-quality assisted living, independent living, and memory care services for seniors. Founded with the goal of creating exceptional senior and retirement homes, Bonaventure has marked its distinctive presence in the sector by providing robust, reliable, and high-quality service to seniors. With their mission to "provide an exceptional senior lifestyle through a dedicated and compassionate team, innovative communities and enriched services that promote dignity, choice and independence," Bonaventure is driven by compassion, selflessness, and a genuine desire to enhance the lives of seniors. They have experts who provide seniors with an individualized level of care according to their respective needs.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Salem, OR, US

Year founded

1999

Social media

Facebook

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