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Resettlement Program Jobs in Florida (NOW HIRING)

Experience in residential services, specifically serving child welfare or refugee resettlement programs, is preferred. * Bilingual skills required in clients' spoken languages, Spanish, Haitian ...

Case Manager

Safety Harbor, FL · On-site

$25.69 - $27.81/hr

Experience in residential services, specifically serving child welfare or refugee resettlement programs, is preferred. * Bilingual skills required in clients' spoken languages, Spanish, Haitian ...

Experience in residential services, specifically serving child welfare or refugee resettlement programs, is preferred. * Bilingual skills required in clients' spoken languages, Spanish, Haitian ...

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Resettlement Program information

What are the key skills and qualifications needed to thrive as a Resettlement Program Coordinator, and why are they important?

To thrive as a Resettlement Program Coordinator, you need a background in social work, human services, or a related field, along with knowledge of immigration and refugee laws. Familiarity with case management software, government reporting systems, and language interpretation tools is typically required. Strong cultural sensitivity, problem-solving abilities, and excellent interpersonal communication are vital soft skills for supporting vulnerable populations. These competencies are crucial to ensure effective resettlement, compliance with regulations, and the well-being of clients adapting to a new environment.

What is a Resettlement Program?

A Resettlement Program is an organized effort, often led by governments or humanitarian organizations, to help refugees, asylum seekers, or displaced individuals find safety and rebuild their lives in a new country or region. These programs provide support such as housing, legal assistance, language classes, and help with employment and integration into the community. The goal is to ensure that individuals and families have the resources they need to become self-sufficient and successfully adapt to their new environment.

What is the difference between Resettlement Program vs Case Manager?

AspectResettlement ProgramCase Manager
Primary RoleFacilitates refugee and immigrant resettlement processesManages individual client cases, providing support and resources
Required CredentialsOften requires knowledge of immigration policies, social servicesRequires social work, counseling, or related certifications
Work EnvironmentNon-profit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Industry UsageUsed in refugee and immigrant support programsCommon in social services, healthcare, and community outreach

While both roles involve supporting vulnerable populations, a Resettlement Program focuses on organizing and implementing refugee and immigrant resettlement efforts, whereas a Case Manager provides ongoing support and resources to individual clients within various social service settings.

What are some common challenges faced by professionals working in a resettlement program, and how can they effectively address them?

Professionals in a resettlement program often encounter challenges such as language barriers, cultural adjustment issues, and navigating complex legal or social services systems for clients. Building strong relationships with community partners, utilizing interpreters, and participating in ongoing cultural competency training can help address these challenges. Additionally, resettlement team members frequently collaborate with case managers, social workers, and local agencies to provide comprehensive support, ensuring new arrivals receive the resources they need for a successful transition.
What are popular job titles related to Resettlement Program jobs in Florida? For Resettlement Program jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Resettlement Program jobs? Cities in Florida with the most Resettlement Program job openings:
Resettlement Program Case Manager

Resettlement Program Case Manager

Church World Service

Tampa, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 


To provide Pre and Post arrival case management services to refugees through the US Reception and Placement Program and to provide services to eligible clients enrolled in the Matching Grant Program. This position requires knowledge of case management and sponsorship development as it applies to Federal, and State funded social services programs.


  • Manages refugee cases, ensuring timely delivery of services and fulfillment of requirements outlined in the Cooperative Agreement with Department of State/Bureau of Population, Refugees, and Migration and as required by CWS standards and procedures.
  • Coordinate pre-arrival assessment, assurance, and US-tie screening and orientation.
  • Coordinate and provide airport reception for refugees through the Reception and Placement Program.
  • Maintain and document case files for each case in accordance with guidelines.
  • Provide on-going case management including core services delivery and maintenance assistance services to eligible clients throughout the program service period.
  • Coordinate and assist in apartment set-up for refugees as required.
  • Coordinate English classes, vocational education, job training, childcare, cultural orientation and other referrals and services, as well as transportation to appointments.
  •  Coordinate interpretation and translation services to refugee clients.
  • Conduct home visits as mandated by the program.
  • Prepare and document direct client assistance requests and disbursements.
  • Enroll eligible clients into the employment program and provide orientation, maintenance assistance, and on-going case management services throughout the program service period.
  • Develop and document a budget for each case with expenditures and dates.
  • Coordinate employment services, including job orientations, in a timely manner to assist client in achieving self-sufficiency.
  • Coordinate and conduct enrollment of the Central American Minors (CAM) program for CWS South Florida.
  • Coordinate and conduct enrollment of the Lautenberg program for CWS South Florida.
  • Generate and submit cases’ reports.
  • Participate in community events to disseminate program information and recruit potential clients.
  • Stays abreast of refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients.
  • Must have reliable transportation and a valid driver’s license.
  • Perform other related duties as requested by the Resettlement Program Manager, the Regional Director Southeast and/or his/her designee.

Education: 

  • Bachelor's degree or equivalent experience in lieu of degree

Experience: 

  • Minimum of 3 years previous work experience with refugee resettlement case management or other direct social services and excellent interviewing skills.

Other Skills:

  • Computer literacy, using word processing and database applications.
  • Strong English writing skills. 
  • Spanish language fluency required.

The job will require reference checks, standard criminal background checks, and motor vehicle background checks.  


CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts