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Reservations Manager Jobs in Reston, VA (NOW HIRING)

Donohoe Hospitality

FRONT DESK AGENT

Washington, DC · On-site

$16.25 - $20.50/hr

You will handle guest check-ins and check-outs, manage reservations, and address any inquiries or concerns with professionalism and courtesy. Essential Functions: * Guest Check-In/Out: Efficiently ...

Donohoe Hospitality Services

FRONT DESK AGENT

Washington, DC · On-site

$16.25 - $20.50/hr

Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other ...

Donohoe Hospitality

Front Desk Agent

Washington, DC

$20/hr

Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA

$18/hr

They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must ...

Donohoe Hospitality

Front Desk Agent

Washington, DC

$22/hr

Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other ...

Opensity Solutions

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

Manage conference room and workspace reservations using internal systems. * Support scheduling needs and resolve conflicts. * Coordinate external building conference room bookings when required.

K2services

Office Services Associate

Mclean, VA

$16.25 - $20.25/hr

Manage conference room and workspace reservations using internal systems. * Support scheduling needs and resolve conflicts. * Coordinate external building conference room bookings when required.

U-Haul

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Reston, VA

Reservations Manager information

See Reston, VA salary details

$30.2K

$62.2K

$113.4K

How much do reservations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for reservations manager in Reston, VA is $62,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What are the most commonly searched types of Reservations jobs in Reston, VA?

The most popular types of Reservations jobs in Reston, VA are:

What job categories do people searching Reservations Manager jobs in Reston, VA look for?

The top searched job categories for Reservations Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Reservations Manager jobs?

Cities near Reston, VA with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,186 per year, or $29.9 per hour.

Motorpool and Parking Coordinator

The Building People

Washington, DC • On-site

Full-time

Re-posted 19 days ago

Job description

Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! 

Job Description/Duties:

The Building People, LLC, has a position open for Administrative Support Specialist to provide support to government agency. The primary role of Central Support is to coordinate requests for reservations and logistical support related to the Auditorium, meeting spaces, training rooms and special events within the HQs building. As such, the contractor shall:

  • Assist with Central Support coverage in addition to parking garage duties such as monitoring the garage (tracking that individuals who do not use their space are providing it for daily use; versus no-shows)
  • Tour the HQs parking garage daily to identify parking violations.
  • Perform other tasks involving extended walking to collect information or perform inspections.
  • Initiate contact and monitor response related to the Materiel Management Branch (MMB) for delivery of paper, furniture, shuttle services, and other related delivery/labor requirements.
  • Communicate logistical requirements to the appropriate service providers.
  • Assist customers in defining their service and/or reservations
  • Managing space reservations system and requests for conference and training
  • Coordinating delivery and quality of reserved space and requested conference
  • Coordinating and tracking customer service and repair requests to service
  • Maintaining a daily report of upcoming events
  • Receiving and dispatching daily trouble calls for services related to building operations (repairs, housekeeping, elevators, safety) and maintaining s database and track completion.
  • Maintaining reports detailing activities, trends, and complaints
  • Providing a primary point of contact (POC) or management of special events and physically coordinating special event set-ups and logistical support services
  • Managing logistical service requirements related to internal / external employee moves, event management services, sign management, furniture moves and repairs, as well as telephonic and computer relocations.
  • Operating the HQ parking, handling receipts and daily assignments, and touring the HQs parking garage daily to identify parking
  • Touring the HQs building to conduct housekeeping inspections
  • Maintaining a working knowledge of the building layout and general information related to the business
  • Initiating contact and monitoring response related to delivery of paper, furniture, shuttle services, and other related delivery/labor
  • Escorting contractors for service calls
  • Inspecting conference rooms
  • Managing and coordinating Motorpool for use, authorizations, scheduling and return of vehicle processes, as well as making sure motor pool vehicles are on battery tenders periodically to ensure they start when needed. 
  • Maintaining of motor pool vehicles to include refueling (if needed), taking to car wash, taking for maintenance and repairs, and general upkeep.
  • Communicating logistical requirements to the appropriate service providers
  • Managing shredding service
  • Occasionally provide conference and event support

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