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Reservations Manager Jobs in Reedsburg, WI (NOW HIRING)

Fairfield Inn & Suites Baraboo

Front Desk Supervisor

Baraboo, WI · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. * Handling guest inquires and complaints, assisting with reservations ...

Harbor View Hotel

Front Desk Supervisor

Baraboo, WI · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. * Handling guest inquires and complaints, assisting with reservations ...

Fairfield Inn & Suites Baraboo

Front Desk Supervisor

Baraboo, WI

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. * Handling guest inquires and complaints, assisting with reservations ...

Fairfield Inn & Suites Baraboo

Front Desk Supervisor

Baraboo, WI · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. * Handling guest inquires and complaints, assisting with reservations ...

Fairfield Inn & Suites Baraboo

Front Desk Supervisor

Baraboo, WI

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. * Handling guest inquires and complaints, assisting with reservations ...

Great Wolf Resorts

Supervisor, Food & Beverage

Baraboo, WI · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... labor management and forecasting * Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory ...

GameStop

Retail Keyholder (Store 6408)

Baraboo, WI · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop

Retail Keyholder (Store 6913)

Portage, WI · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop Inc

Retail Keyholder (Store 6913)

Portage, WI

$15.75 - $20.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop Inc

Retail Keyholder (Store 6408)

Baraboo, WI

$14 - $18.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

TravelCenters of America

Fuel Cashier

Portage, WI

$16.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reservations, different forms of transmitting communications, and handling the personal check-cashing process * Prioritize your work according to the customer and management needs * Know and follow ...

TravelCenters of America

Fuel Cashier

Portage, WI · On-site

$16.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reservations, different forms of transmitting communications, and handling the personal check-cashing process * Prioritize your work according to the customer and management needs * Know and follow ...

TravelCenters of America

Fuel Cashier

Portage, WI

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reservations, different forms of transmitting communications, and handling the personal check-cashing process * Prioritize your work according to the customer and management needs * Know and follow ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Reedsburg, WI

Reservations Manager information

See Reedsburg, WI salary details

$26.6K

$54.7K

$99.8K

How much do reservations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for reservations manager in Reedsburg, WI is $54,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $64,100.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What cities near Reedsburg, WI are hiring for Reservations Manager jobs? Cities near Reedsburg, WI with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Reedsburg, WI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,744 per year, or $26.3 per hour.

Front Desk Supervisor

Fairfield Inn & Suites Baraboo

Baraboo, WI • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

S&L Hospitality, along with the Fairfield Inn & Suites, is currently accepting applications for a Front Desk Supervisor.
This leadership position may be the right fit for you if someone who is willing to go the extra mile to keep our guests satisfied, train and develop the guest service team, work independently - are a self-starter, have prior hospitality experience, and the ability to manage a variety of tasks while having an eye on the details. This position is "hands-on" with working shifts at the front desk between first and second shift hours, along an understanding of weekend and holiday availability due to the demands of the business.
Some responsibilities may include but are not limited to:
  • Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies.
  • Handling guest inquires and complaints, assisting with reservations, escalating to the appropriate member of leadership as necessary.
  • Coordinating coverage in the event of an absence with the Rooms Division Manager for front desk and night audit shifts.
  • May be asked to assist with month-end inventory of marketplace, office supplies, breakfast and other items related to the front desk.
  • Communicate with the Rooms Division Manager as necessary regarding supplies that are low outside of monthly inventory.
  • Welcome guests, internally and externally, upon entering the hotel lobby and public space.
  • Conducts training and coaching for the front desk and night audit team members, communicates feedback to General Manager and Rooms Division Manager.
  • Coordinates and communicates with other hotel departments to ensure satisfaction and exceptional guest service.
  • May be asked to participate in the recruiting process for new hires within the guest service department.
  • Handles transactions at the front desk, review over and shorts along with the GM.
  • Maintains a professional and welcoming demeanor when interacting with guests, externally and internally.
  • Ensures compliance with S&L Hospitality and brand standards.
  • Provides leadership and motivation for guest services team.

Qualifications:
- High school diploma or equivalent; a degree in hospitality management or related field is preferred.
- Minimum of 2 years of experience in a front office or guest service role, with at least 1 year in a supervisory or leadership position.
- Excellent customer service and communication skills, with the ability to interact professionally with guests, team members, and management.
- Strong problem-solving and decision-making abilities.
- Proficiency in front desk software, Marriott brand knowledge, and Microsoft Office Suite.
- Must be able to stand for long periods and lift up to 25 pounds.
This position is subject to successful completion of a background check as it relates to the responsibilities of the role.
At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
Benefits such as:
For all team members:
  • Eligibility to enroll in the 401(k) after 6 months of service - with company match!*
  • Flexible scheduling.
  • On-the-job training.
  • Paid Time Off - begin accruing day one!*
  • Holiday Pay when working one of our designated Company Holidays
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Visit our site for further details on locations.
  • Travel discounts available through the various brands of hotel that are currently in our portfolio.

For regular full time team members/leadership team:
  • We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.

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