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Reservations Manager Jobs in Hanahan, SC (NOW HIRING)

Naman Hotels

Front Office Manager

North Charleston, SC · On-site

To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, telephone services and guest accounting so as to maintain ...

Park And Grove

Host

Charleston, SC · On-site

$18 - $21/hr

Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements in a busy restaurant environment. This position is part-time, starting with Saturday ...

Home Team Management Company LLC

Host

Charleston, SC · On-site

$12 - $18/hr

Manage reservations and waitlists, making sure both guests and servers are set up for success. * Stay aware of what's happening in the restaurant--events, crowd flow, table turns, and special ...

Home Team Management Company LLC

Host

Charleston, SC · On-site

$10 - $14/hr

Manage reservations and waitlists, making sure both guests and servers are set up for success. * Stay aware of what's happening in the restaurant--events, crowd flow, table turns, and special ...

Park And Grove

Host

Charleston, SC · On-site

Communication with service staff and managers about any issues with tables or guests * Answering the phone for reservations, to go orders, guest questions * Being at the host stand to thank guests ...

The Ruby Slipper Cafe

Host/Hostess

Charleston, SC · On-site

The Host/Hostess will welcome guests, manage reservations, escort customers to their tables, and ensure a pleasant dining experience for all patrons. Responsibilities: 1. Greet and welcome guests as ...

The Ruby Slipper Cafe

Host/Hostess

Charleston, SC · On-site

The Host/Hostess will welcome guests, manage reservations, escort customers to their tables, and ensure a pleasant dining experience for all patrons. Responsibilities: 1. Greet and welcome guests as ...

Tara of Charleston LLC

Night Auditor

Charleston, SC · On-site

$14 - $18.75/hr

... Property Management System (LightSpeed). Other responsibilities include: * Greet guests upon ... Schedule guest wakeup calls and reservations for the following day * Verify that all shift work has ...

Coast Bar & Grill

Host

Charleston, SC · On-site

Manage reservations, walk-in guests, and waitlists using the restaurant reservation platform. * Accurately estimate wait times and communicate expectations to guests. * Coordinate seating assignments ...

39 Rue De Jean

Host

Charleston, SC · On-site

$14/hr

Manage reservations, walk-in guests, and waitlists using the restaurant reservation platform. * Accurately estimate wait times and communicate expectations to guests. * Coordinate seating assignments ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Hanahan, SC

Reservations Manager information

See Hanahan, SC salary details

$26.2K

$54K

$98.5K

How much do reservations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for reservations manager in Hanahan, SC is $54,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What cities near Hanahan, SC are hiring for Reservations Manager jobs?

Cities near Hanahan, SC with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Hanahan, SC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,013 per year, or $26 per hour.

Front Office Manager

Naman Hotels

North Charleston, SC • On-site

Full-time

Re-posted yesterday

Job description

Purpose for the Position:

To maintain a high quality of services offered to guests through management of the functional areas of

reservations, guest registration, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel.

Responsibilities include:

  • Supervises Front Desk staff: hiring, firing, performance evaluations, training, and development.
  • Maintains standards of guest service quality.
  • Achieves budgeted revenues and expenses and maximizes profitability related to the guest services department.
  • Contributes to the profitability and guest satisfaction perception of other hotel departments.
  • Develops short term and long-term financial and operational plans for the guest service department, which relate to the overall objectives of the hotel.
  • Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
  • Manages in compliance with established company policies and procedures.
  • Manages in compliance with local, state and federal laws and regulations.
  • Manages the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
  • Maintains procedures for credit control and handling of financial transactions.
  • Maintains procedures for security of monies, guest security and emergency procedures.
  • Receives departmental related guest complaints and ensures corrective action is taken.
  • Schedules staff according to labor standards and forecasted occupancy.
  • Ensures staff uses correct guest interaction skills.
  • Performs other related duties as required.
  • Ensures cross-selling of other Naman Hotels by hotel staff.
  • Knows and complies with all company policies and procedures pertaining to this position and its duties.
  • Rewards employees who use their empowerment to meet or exceed guest expectations

This job involves:

  • Teaching, mentoring, and directing hotel staff.
  • Close working relationship with all department heads.
  • Demonstrating self-confidence, energy and enthusiasm at all times.
  • Being comfortable with the high level of visibility and the leadership role within the hotel and community.