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Reservations Manager Jobs in Washington (NOW HIRING)

Donohoe Companies

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other ...

DHS Brand

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other ...

U-Haul

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Opensity Solutions

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

Manage conference room and workspace reservations using internal systems. * Support scheduling needs and resolve conflicts. * Coordinate external building conference room bookings when required.

Opensity solutions

Office Services Associate

Mclean, VA · On-site

$16.50 - $20.50/hr

Manage conference room and workspace reservations using internal systems. * Support scheduling needs and resolve conflicts. * Coordinate external building conference room bookings when required.

K2services

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

Manage conference room and workspace reservations using internal systems. * Support scheduling needs and resolve conflicts. * Coordinate external building conference room bookings when required.

DHS Brand

EXPERIENCED Front Desk Agent

Washington, DC · On-site

$18 - $19/hr

Reservations management: Handle room reservations, cancellations, and modifications with precision. * Guest inquiries: Respond to guest inquiries and requests promptly, offering assistance and ...

U.S. Marine Corps

Front Desk Manager NF3

Quantico, VA · On-site

$18.25 - $23.75/hr

Accepts reservations both in person and by phone consistent with Hotel Management System, Epitome. Answers telephone inquiries about billeting functions such as space available, fees, and general ...

U-Haul

Reservation Agent

Hyattsville, MD

$17 - $19/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent

University Park, MD · On-site

$17 - $19/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Washington

Reservations Manager information

See Washington salary details

$32.8K

$67.7K

$123.5K

How much do reservations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservations manager in Washington is $67,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $79,300.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Washington?

The most popular types of Reservations jobs in Washington are:

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For Reservations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Washington look for?

The top searched job categories for Reservations Manager jobs in Washington are:

What cities in Washington are hiring for Reservations Manager jobs?

Cities in Washington with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $67,699 per year, or $32.5 per hour.

Front Desk Agent

Donohoe Hospitality Services

Washington, DC • On-site

$22/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Join Our Front Desk Team at Hyatt Place National Mall!
Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington, D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace.
Front Desk Agent|Part-Time
Compensation: Salary Range - $20.00 - $22.00 per hour
Position Summary
Front Desk Agents play a crucial role in guest services by handling room reservations, providing information and services to guests, and processing payments. They are responsible for ensuring a smooth check-in and check-out process, addressing guest inquiries and concerns, and maintaining accurate records of transactions. Additionally, Front Desk Agents assist with coordinating guest requests, managing room assignments, and ensuring that all guest needs are met promptly and efficiently. Their role is essential in creating a welcoming and positive experience for all hotel visitors.
This part-time position offers scheduling with weekends & evenings, based on business and operational needs.
Essential Duties
  • Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards.
  • Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
  • Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
  • Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
  • Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
  • Cashier Duties: Handle cashier tasks and post charges to guest accounts.
  • Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
  • Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
  • Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.

Additional Responsibilities
  • Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
  • Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.

Skills and Abilities
  • Communication: Strong communication and interpersonal skills.
  • Stamina: Ability to stand for extended periods & ability to lift, push, and pull 50 pounds
  • Adaptability: Ability to work in a fast-paced environment.
  • Composure: Maintain control and exhibit good judgment in difficult situations

Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. * Minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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