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Reservations Manager Jobs in Delaware (NOW HIRING)

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The manager will coordinate daily activities related to reservations, check-ins, and check-outs, while also handling financial transactions and cash deposits accurately. They will utilize property ...

Altitude Trampoline Park

Party Host Manager

Wilmington, DE

$10.75 - $14.50/hr

Schedule, coordinate and manage birthday party requests and reservations * Oversee/provide clean up following parties * Ensure that party schedule and details are completed accurately and on time

Avenue Inn & Spa

Front Desk Associate

Rehoboth Beach, DE · On-site

$17 - $19/hr

Front Desk Associate responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Delaware

Reservations Manager information

See Delaware salary details

$29K

$59.8K

$109.1K

How much do reservations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for reservations manager in Delaware is $59,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,100.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in Delaware look for?

The top searched job categories for Reservations Manager jobs in Delaware are:

What cities in Delaware are hiring for Reservations Manager jobs?

Cities in Delaware with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,825 per year, or $28.8 per hour.

Reservations - Reservations Agent - Full Time

Four Seasons Hotels Limited

Newark, DE • On-site

$28.92/hr

Other

Retirement, PTO

Posted 7 days ago

Four Seasons Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

25th of 108 rated hotels

Job description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
RESERVATIONIST
The Four Seasons Resort Hualalai is looking for a Reservationist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Reservationist have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU'LL DO
  • Capture sales from in-coming reservations calls and coordinate details of each reservation.
  • Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head.
  • Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests.
  • Handle guest complaints in accordance with Four Seasons policy.
  • Process WRO, Trust, Internal Reservations, and FIT reservations.
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
  • And More!
WHAT TO BRING
  • Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center.
  • Successful candidate must possess legal work authorization in United States
  • Ability to accurately read and work with computer systems.
  • Strong Customer Service skills
  • Preferred bilingual skills in reading, writing, and speaking additional language(s); Japanese highly desired
  • Weekend & Holiday availability required
JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:
  • Hourly Rate: $28.92
  • Earn More with Our Incentive Plan: Boost your hourly wage with the opportunity to earn an additional $1-$5 per hour (or more!) through our exciting incentive plan tied to suite sales. The more you sell, the more you earn!
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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