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Reservations Manager Jobs in Alaska (NOW HIRING)

U-Haul

Reservation Manager

Anchorage, AK · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Anchorage, AK · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Columbia Sussex

Group Reservations Coordinator

Anchorage, AK · On-site

$17.75 - $22.50/hr

Group Reservations Coordinator Location: Marriott Anchorage Downtown The Group Housing Coordinator ... Manage room blocks and ensure that all guest needs are met during their stay * Communicate with ...

U-Haul

Reservation Agent (PT) In Office

Anchorage, AK · On-site

$16.25 - $20.50/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) In Office

Anchorage, AK · On-site

$16.25 - $20.50/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Alaska

Reservations Manager information

See Alaska salary details

$31.2K

$64.4K

$117.4K

How much do reservations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for reservations manager in Alaska is $64,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $75,400.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in Alaska look for?

The top searched job categories for Reservations Manager jobs in Alaska are:

What cities in Alaska are hiring for Reservations Manager jobs?

Cities in Alaska with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,373 per year, or $30.9 per hour.

Reservations Manager

Fairbanks, AK

Riverboat Discovery & Gold Dredge 8
See more jobs at Riverboat Discovery & Gold Dredge 8external

$26 - $30/hr

Full-time

Medical

Re-posted 16 days ago

Job description

The Reservations Manager plays a key role in creating a seamless guest experience from the very first interaction. This position oversees all aspects of the reservations department for Riverboat Discovery, Gold Dredge 8, and related products, leading a team that helps thousands of guests plan their Alaska adventures each year.

You’ll manage daily ticketing operations, build strong relationships with tour companies and vendors, support marketing efforts, and ensure our booking process is efficient, accurate, and guest-focused. This is an exciting opportunity for a detail-oriented leader who enjoys a fast-paced environment, problem-solving, and helping a team succeed.

Responsibilities:

  • Lead, train, coach, and supervise our small and dedicated reservations team to deliver exceptional service.
  • Oversee ticketing operations, ensuring accurate bookings, payments, and reporting.
  • Manage reservations software and identify opportunities to improve efficiency.
  • Coordinate with tour companies, travel partners, and vendors to maximize passenger flow and operational success.
  • Support marketing initiatives designed to increase direct bookings and guest engagement.
  • Analyze customer and ticketing data to identify trends and opportunities.
  • Conduct performance evaluations and provide feedback, coaching, and recommendations for promotions or corrective action when needed.
  • Prepare operational reports and assist leadership with planning, scheduling, and decision-making.
  • Promote a safe, organized, and positive work environment.

Schedule:

Full-time position with a year-round schedule:

  • Winter: Approximately 40 hours per week
  • Summer season: Approximately 40–50 hours per week during our peak operating season

Benefits & Pay:

  • $26–$30/hour, depending on experience and qualifications
  • Seasonal performance bonus of up to 12%
  • Health insurance
  • Profit sharing
  • Flexible time off
  • Previous experience in hospitality, tourism, travel, reservations, ticketing, or a related customer service environment.
  • Demonstrated leadership experience with the ability to coach, motivate, and support a team.
  • Strong problem-solving skills with a guest-focused approach and the ability to handle changing priorities in a fast-paced environment.
  • Highly organized and detail-oriented, with the ability to manage multiple tasks while maintaining accuracy.
  • Excellent verbal and written communication skills, with the ability to build positive relationships with guests, employees, vendors, and tour partners.
  • Ability to work extended hours and maintain a positive attitude during the busy summer tourism season.
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and other standard office technology.
  • Ability to learn and navigate ticketing, reservations, and other operational software systems.

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