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Reservations Agent Jobs in Spring, TX (NOW HIRING)

HHM Hotels

Guest Service Agent

Houston, TX

$14 - $15/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

HHM Hotels

Guest Service Agent

Houston, TX

$16/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

Le Méridien Houston Downtown

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

Courtyard Houston Westchase

Guest Service Agent

Houston, TX · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

Le Meridien Houston Downtown

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

Courtyard Houston Westchase

Guest Service Agent

Houston, TX · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Make and confirm reservations. * Compute bills, collect payments, and make change for guests.

Commonwealth Hotels

Guest Service Representative

Houston, TX

$13 - $15.75/hr

... Agent include: * Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. * Reservations Management: Handling ...

Commonwealth Hotels

Guest Service Representative

Houston, TX · On-site

$13 - $15.75/hr

... Agent include: * Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. * Reservations Management: Handling ...

The Moran CityCentre

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

The Front Desk Agent has a natural ability to brighten a room and create a warm, welcoming ... Assign guest rooms based on reservations, preferences, availability, and property standards.

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All JobsReservations Agent JobsReservations Agent Jobs in Spring, TX

Reservations Agent information

See Spring, TX salary details

$9

$15

$20

How much do reservations agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for reservations agent in Spring, TX is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Spring, TX?

The most popular types of Reservations Agent jobs in Spring, TX are:

What job categories do people searching Reservations Agent jobs in Spring, TX look for?

The top searched job categories for Reservations Agent jobs in Spring, TX are:

What cities near Spring, TX are hiring for Reservations Agent jobs?

Cities near Spring, TX with the most Reservations Agent job openings:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Spring, TX as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $32,289 per year, or $15.5 per hour.

Guest Service Agent

HHM Hotels

Houston, TX

$14 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 109 rated hotels

Job description

Overview

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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