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Reservations Agent Jobs in Spring, TX (NOW HIRING)

Four Seasons Hotels Limited

Core Agent

Houston, TX · On-site

The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer ...

Four Seasons

Core Agent

Houston, TX

The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer ...

Scenic PG LLC

Guest Services Agent

Houston, TX

$15 - $16/hr

Guest Services Agent Location: Sam Houston Hotel Houston, TX 77002 Employment Type: Full-Time ... Process reservations, modifications, and cancellations using the property management system.

New

EPIC VENTURE GROUP LLC

Be Seen First

Homewood Suites by Hilton Westchase Houston - Front Desk Agent

Houston, TX · On-site

$12.50 - $16/hr

We are seeking a Homewood Suites By Hilton - Front Desk Agent to become a part of our team! You ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

EPIC VENTURE GROUP LLC

Be Seen First

Homewood Suites by Hilton Westchase Houston - Front Desk Agent

Houston, TX · On-site

$12.50 - $16/hr

We are seeking a Homewood Suites By Hilton - Front Desk Agent to become a part of our team! You ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

Wyndham Hotels & Resorts

Front Desk Agent

Katy, TX

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Wyndham Garden Katy

Front Desk Agent

Katy, TX · On-site

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Wyndham Garden Katy

Front Desk Agent

Katy, TX

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Wyndham Garden Katy

Front Desk Agent

Katy, TX

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Wyndham Garden Katy

Front Desk Agent

Katy, TX

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Wyndham Garden Katy

Front Desk Agent

Katy, TX

$13 - $15/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

U-Haul

Reservation Manager

Houston, TX · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Houston, TX

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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Reservations Agent information

See Spring, TX salary details

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How much do reservations agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for reservations agent in Spring, TX is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a Reservations Agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What does a reservation agent do?

A reservation agent handles booking and managing reservations for clients, often using computer reservation systems or booking software. They communicate with customers to confirm details, modify bookings, and provide information about services or policies, ensuring a smooth reservation process. Strong communication skills and attention to detail are essential for this role.

How do I become a reservation agent?

To become a reservations agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs.

What jobs in the US pay $300,000 a year?

Reservations agents typically do not earn $300,000 annually. High-paying jobs in the US that can reach this level include specialized roles such as surgeons, anesthesiologists, corporate executives, and certain investment bankers, often requiring advanced degrees, extensive experience, and certifications. Most roles with such salaries involve significant responsibility, expertise, and long hours.

What job makes $10,000 a month without a degree?

Reservations agents typically do not earn $10,000 a month without significant experience or in high-end sectors. Jobs that can reach this level of income without a degree often include sales roles, real estate agents, or certain entrepreneurial ventures, but these usually require strong skills, networking, or certifications rather than formal education alone.

What are some common challenges Reservations Agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What Is a Reservations Agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Spring, TX? The most popular types of Reservations Agent jobs in Spring, TX are:
What job categories do people searching Reservations Agent jobs in Spring, TX look for? The top searched job categories for Reservations Agent jobs in Spring, TX are:
What cities near Spring, TX are hiring for Reservations Agent jobs? Cities near Spring, TX with the most Reservations Agent job openings:
Reservations Agent jobs near you
Core Agent

Core Agent

Four Seasons Hotels Limited

Houston, TX • On-site

Full-time

Posted 2 days ago

Four Seasons Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

22nd of 105 rated hotels

Job description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.
About the role
Four Seasons Hotel Houston is looking for a Core Agent to join our Front Office team. The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Completes administrative and verification tasks related to guest reservations, employee reservations, call volume, and revenue tracking.
What you will do
  • Answers phone inquiries in an efficient and friendly manner, using guest names and routing calls to proper extensions.

  • Handles all guest interactions and reservations with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, reservations details, key hotel personnel, in-house events, directions, etc.

  • Utilizes and ensures proper working condition of the telephone system, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines.

  • Monitors and responds to hotel fire control panel and emergency and safety situations efficiently and professionally.

  • Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and coordinate amenity delivery/requests.

  • Accepts and delivers wake-up calls, messages and facsimiles in a timely manner

  • Assists IT, Banquets and Concierge with installation and repairs of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space.

What you bring
  • Passion for providing genuine customer service

  • Ability to read, write and speak English

What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resort

  • Complimentary Dry Cleaning for Employee Uniforms

  • Complimentary Employee Meals

Schedule & Hours:
  • This is a full-time position.

  • Flexible availability is required for this position. Shifts may include early mornings, afternoons, evenings, overnights and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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