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Reservation Assistant Jobs in Virginia (NOW HIRING)

Ruby Tuesday

Server Assistant

Lexington, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. Maintain a welcoming and friendly ... Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

Ruby Tuesday

Server Assistant

Woodbridge, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. Maintain a welcoming and friendly ... Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

Ruby Tuesday

Server Assistant

Wytheville, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. Maintain a welcoming and friendly ... Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

The Jefferson Hotel

Reservations Supervisor

Richmond, VA · On-site

$17.50 - $18.50/hr

Train new reservations team members and support ongoing development and performance standards. * Assist with incoming reservation calls, email inquiries, and processing online reservations. * Resolve ...

rubytuesday

Server Assistant

Woodbridge, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

rubytuesday

Server Assistant

Wytheville, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

rubytuesday

Server Assistant

Suffolk, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

rubytuesday

Server Assistant

Lexington, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

rubytuesday

Server Assistant

Virginia Beach, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

rubytuesday

Server Assistant

Culpeper, VA · On-site

Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ... assistant stand and front lobby area ensuring a clean and orderly area. • Answer the phone and ...

S L Nusbaum Realty Co

Administrative Assistant

Norfolk, VA · On-site

$24.04 - $28.85/hr

Administrative Assistant opening at our corporate office located in Norfolk, VA. ESSENTIAL ... Coordinate all aspects (catering, room reservation, communication, AV equipment, etc.) of monthly ...

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All JobsReservation JobsReservation Assistant JobsReservation Assistant Jobs in Virginia

Reservation Assistant information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservation assistant jobs pay per year?

As of Sep 5, 2026, the average yearly pay for reservation assistant in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Virginia?

The most popular types of Reservation jobs in Virginia are:

What are popular job titles related to Reservation Assistant jobs in Virginia?

For Reservation Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Reservation Assistant jobs in Virginia look for?

The top searched job categories for Reservation Assistant jobs in Virginia are:

What cities in Virginia are hiring for Reservation Assistant jobs?

Cities in Virginia with the most Reservation Assistant job openings:

Reservation Assistant jobs near you
Infographic showing various Reservation Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,261 per year, or $28.5 per hour.

Server Assistant

Ruby Tuesday

Lexington, VA • On-site

Full-time

Re-posted 27 days ago

Job description

JOB SUMMARY

The Server Assistant is responsible for providing a friendly welcome and farewell to all our guests. Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating. Utilizes the Wait and Reservation Lists in the TMS system.
Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment.
Enthusiastically greet guests and assign to table using TMS; politely notify guests, managing expectations, if there is a wait.
Inform guests of current features and promotions, answers questions and offer menu suggestions.
Address guest concerns and informs Manager.
Supports and assists team members by delivering food and beverages, pre-bussing and providing refills when possible
Set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area.
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Deliver the correct drinks and food to the guest, when needed.
Practice safe food handling and cleanliness standards at all times.
Bag and manage takeout orders, check order for accuracy
Ensure each guest receives a friendly farewell and solicit feedback about the quality of service.
Observe tables and keep track of clean, dirty, and unoccupied tables; clean dirty tables as needed.
Accommodate guests' needs and requests such as refilling beverages, providing silverware, etc.
Clean and sweep around tables as needed.
Other responsibilities as assigned

QUALIFICATIONS


Must be at least 16 years of age
No prior work experience required
Ability to understand and provide friendly guest service.
Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations.
Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures.
Ability to operate a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills.
Ability to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

PHYSICAL REQUIREMENTS


This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

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