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Remote Reservation Jobs in Virginia (NOW HIRING)

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Collaborate with Reservation System stakeholders to identify compliance risks and communicate ...

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Collaborate with Reservation System stakeholders to identify compliance risks and communicate ...

Remote Reservation information

See Virginia salary details

$10

$23

$46

How much do remote reservation jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote reservation in Virginia is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $28.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What are remote reservation jobs?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a Remote Reservation Agent, and why are they important?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Virginia? The most popular types of Reservation jobs in Virginia are:
What cities in Virginia are hiring for Remote Reservation jobs? Cities in Virginia with the most Remote Reservation job openings:
Infographic showing various Remote Reservation job openings in Virginia as of May 2026, with employment types broken down into 13% Full Time, 67% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,973 per year, or $23.5 per hour.

$54.50 - $75/hr

Full-time

Posted 26 days ago


Job description

Job Title: Nuvolo Developer
Location: Remote
Employment Type: Full-Time

About Us:
A1FED Incorporated (A1FED) is a woman-owned Small Business Administration (SBA) 8(a) certified information technology (IT) solutions provider specializing in software development, training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ServiceNow and Nuvolo experience to support and enhance our enterprise Reservation, Space, and Real Estate management systems. This role offers the opportunity to work in a collaborative, fast-paced environment where innovation and problem-solving are highly valued.

Responsibilities
  • Design, develop, and maintain application programming interface (API) and data integration processes between ServiceNow/Nuvolo and external systems.
  • Load assets into ServiceNow from third-party systems using web services and Import Sets.
  • Integrate with external web services via Simple Object Access Protocol (SOAP) and Representational State Transfer (REST) methods.
  • Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management.
  • Analyze and document business requirements, developing Systems Requirement Specifications (SRS) and system definition models.
  • Configure and manage ServiceNow email notifications, inbound actions, reports, gauges, and home pages.
  • Develop and maintain Reservation System (Nuvolo) operational and financial metrics, ensuring adherence to established support models.
  • Define functional needs and architect solutions for Reservation, Space, and Real Estate management in Nuvolo and ServiceNow.
  • Implement and enhance Service Catalog, Incident Management, Change Management, Configuration Management, and Knowledge Management workflows.
  • Create and enhance Facilities Catalog Items for Reservation System improvements.
  • Work with Business Rules, Client Scripts, User Interface (UI) Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists (ACL).
  • Support change and release management processes.
  • Design intuitive form layouts using UI Actions and UI Policies.
  • Develop new Service Catalog items and troubleshoot issues in Incident, Problem, and Change Management modules.

Required Skills & Experience
  • US Citizen or Permanent Resident
  • 3+ years of ServiceNow development experience, with at least one to two years in Nuvolo modules (Real Estate, Federal Real Property Profile (FRPP), Reservation, Space).
  • Strong understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) principles.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide Application Programming Interface), HyperText Markup Language (HTML), and UI customization.
  • Proficiency in SOAP, REST, Lightweight Directory Access Protocol (LDAP) integrations, and data migration techniques.
  • Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and Simple Network Management Protocol (SNMP).
  • Strong problem-solving and analytical skills with the ability to translate business needs into technical solutions.

Preferred Qualifications
  • Experience with workflow automation and advanced ServiceNow customization.
  • Knowledge of operational and financial metrics reporting for Nuvolo systems.
  • Previous experience in federal or regulated environments.

Environment & Tools:
ServiceNow, Nuvolo, ITIL, ITSM, HTML, JavaScript, BMC Remedy, LDAP, Web Services, PowerShell, SNMP

Why Join Us?
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Collaborative culture with a mission-driven focus.

If you are passionate about ServiceNow and Nuvolo development and want to make an impact in a dynamic IT environment, we'd love to hear from you.
Employment Type: FULL_TIME