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Emser Tile, LLC, an award-winning nationwide supplier of high-quality, fashionable, and diverse floor covering products seeks an experienced INTERN to build relationships, service, and trust throughout the flooring and natural stone industry.

Job Family Summary

Job Summary

The Intern will bridge gaps between departments assisting in showroom function and conducting sales. The Intern will also be responsible for customer service and lead generation in the day to day running of the Branch.

Key Responsibilities

• Greet all customers
• Showroom foot traffic
• Customer appointments
• Design & selection services
• Product knowledge training
• Customer Quotes per project
• Handle all sample needs
• Installation/technique knowledge
• Manage the details of multiple design projects in a timely manner
• Stock, merchandise and maintain displays in showroom
• Order follow up
• Event hosting
• Event attendance
• Contractor events
• Cold calling
• Lead generation
• Provide accurate and timely order and product information to the client including pricing, specifications, installation guidelines, care and warranty
• Regular, predictable attendance is an essential function of this job.

Qualifications (Knowledge/Skills/Abilities/Experience)

• Ability to build relationships with contractors in the branch
• Detail oriented and self-starter.
• Ability to maintain a professional work environment at all times.
• Excellent interpersonal communication skills.
• High school diploma, general education degree or equivalent
• Knowledge of relevant computer applications, i.e., Outlook, Excel, etc.
• Building and product knowledge a plus.

Working conditions (Branch/DC Positions)

• Stand, use hands, and reach with hands and arms.
• Walk, stoop, kneel, crouch, or crawl.
• Sit, climb or balance.
• Lift and/or move up to 50 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus.
• Exposure to moving mechanical parts.
• May be exposed to a wide range of temperatures.
• The noise level is usually loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Direct reports

None

About Emser:

The Emser Tradition of Excellence Comes From its People...

Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest tile and natural stone. Through our international production network and product development expertise, we offer myriad of possibilities that help retailers, contractors, homebuilders, commercial builders, architects & designers bring their ideas to life. Although Emser has grown rapidly, our on-going dedication to outstanding quality and service remains the hallmark of our success.

Emser is always seeking knowledgeable, career-minded professionals to become a part of our team and help drive our growth and expansion into new and existing markets. When it comes to challenging and rewarding career opportunities, Emser is the place to be!

Career Development:
Emser provides ongoing opportunities for professional training, and encourages internal advancement and mobility.

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.