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Representative Associate Jobs in Virginia (NOW HIRING)

Kimball Midwest

Account Representative

Danville, VA · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Kimball Midwest

Account Representative

Harrisonburg, VA · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Kimball Midwest

Sales Representative

Staunton, VA · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... We are a people business at our core, treating both customers and associates with the same respect.

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Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What are the most commonly searched types of Representative jobs in Virginia? The most popular types of Representative jobs in Virginia are:
What are popular job titles related to Representative Associate jobs in Virginia? For Representative Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Representative Associate jobs in Virginia look for? The top searched job categories for Representative Associate jobs in Virginia are:
What cities in Virginia are hiring for Representative Associate jobs? Cities in Virginia with the most Representative Associate job openings:
Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sales Associate - Customer Service Representative

Battery Life, LLC dba Batteries Plus

Manassas, VA

$14 - $15/hr

Full-time, Part-time

PTO

Re-posted 4 days ago

Job description

Sales Associate - Customer Service Representative

Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual. If that sounds like you, apply today at our Manassas, VA location! This customer service oriented position will pay $14.00 - $15.00 per hour (based on previous customer service experience) plus bonuses.

Schedule: We have a great flexible schedule within the hours of Monday-Friday from 8am-7pm, Saturday 9am to 7pm and Sundays from 10am-5pm. Whether you are seeking part-time or full-time, we have the right hours for you, to accommodate school schedules, family, or other activities that are important to you.

Benefits: Not only do we offer flexible work schedules, but we also offer a variety of benefits that include PTO, exceptional training in device repair, and bonus pay based on sales incentives!

About Batteries Plus

Batteries Plus, was the first organization to respond to the evolving needs of the replacement battery market. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion. This includes light bulbs as well as providing in-store repairs for cracked screens, battery replacements, and more.

Just as we are constantly evolving to satisfy the public's need for mobile power, we understand that our employees have needs as well. As an employer, we take pride in offering our employees competitive wages and benefits, a supportive work environment, as well as on-going training.

A Day in the Life of a Batteries Plus Sales Associate

Don't expect the same droned out routine in this sales position. You will eagerly interact with a variety of people - from the individual cell phone user to the big business in need of extensive lighting and mobile power. As a representative of the store, you'll enthusiastically welcome customers (in person and on phone), offer assistance, maintain an organized and professional appearance (self and store), and adhere to all battery/bulb safety rules and regulations. And, get ready to move! This sales position requires movement throughout the store - from cash register sales to product placement and more!

Job Qualifications as a Customer Service Sales Associate

  • Ability to learn and incorporate new technology
  • Ability to make sound decisions within company policies and guidelines
  • Excellent communication skills
  • Passion for basic math problem solving
  • Analytical
  • Ability to multi-task and prioritize
  • Knowledge of and ability to use common hand and power tools for auto battery installs
  • Good hand/eye coordination (for watch and small electronics disassemble and reassemble)
  • Independent thinker and team player
  • Outgoing and approachable personality

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