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Representative Associate Jobs in Tennessee (NOW HIRING)

$16.75 - $21.50/hr

Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...

New

$16.75 - $21.50/hr

Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...

New

From welcoming experiences and warm associates to thoughtfully curated products, our brand is built ... Brand Representative (Sales Associate) Reporting to the Store Leadership, the Brand Representative ...

From welcoming experiences and warm associates to thoughtfully curated products, our brand is built ... Brand Representative (Sales Associate) Reporting to the Store Leadership, the Brand Representative ...

Eligibility Associate Representative

Nashville, TN · On-site

$15.50 - $21/hr

AEP Plan Change Role Description pay rate is ***/hour for licensed agents remote in any state except NY, CA, HI or AK Customer Service Senior Representative POSITION SUMMARY Customer Service Senior ...

From welcoming experiences and warm associates to thoughtfully curated products, our brand is built ... Brand Representative (Sales Associate) Reporting to the Store Leadership, the Brand Representative ...

Showing results 41-60

Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What are the most commonly searched types of Representative jobs in Tennessee?

The most popular types of Representative jobs in Tennessee are:

What are popular job titles related to Representative Associate jobs in Tennessee?

For Representative Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Representative Associate jobs in Tennessee look for?

The top searched job categories for Representative Associate jobs in Tennessee are:

Infographic showing various Representative Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Sports Medicine Associate Sales Representative (Knoxville, TN)

Smith & Nephew

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Smith & Nephew rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

119th of 545 rated manufacturers


Job description

Associate Sales Representative, Sports Medicine (Knoxville, TN)
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As an Associate Sales Representative (ASR), you will be a product consultant in the Sports Medicine product portfolio specializing in soft tissue injury repair and degenerative conditions of the shoulder, knee, hip, and small joints.
What will you be doing?
As a member of the Sports Medicine Sales Team, the ASR will work with a team within an assigned territory and hospital accounts. Within those accounts, the ASR will be responsible for assisting in providing clinical case coverage in the operating room, securing inventory for those cases, observing, and consulting the surgical team on Smith+Nephew instrumentation and implants and completing the logistical requirement associated with those cases. This position will work collaboratively with the Sales Reps within the territory as well as key orthopedic surgeons, hospital and OR staff, administrators, and clinicians. The position requires the ability to assimilate and learn a high level of technical information as it relates to surgery and procedures.
What will you need to be successful?
Your success relies on your commitment to becoming a technical expert in the Sports Medicine portfolio through structured trainings and assessments while building rapport with the Sales Reps and leadership in the territory and region. Your ability to build positive relationships with surgeons, hospital staff, and your co-workers will enhance access to customers to provide data-driven, trusted solutions. Collaborating with your teammates, you will also develop an effective territory business plan to generate revenue and meet/exceed your quota.
The role requires professionals to be team-oriented, highly attentive to detail and flexible to work untraditional hours to best support the salesforce and customers.
Self-motivated salespeople who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients!
Results-driven champions who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!
Resourceful consultants who will work relentlessly to become proficient in Sports Medicine surgical procedures. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.
Collaborative and dedicated teammates committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities.
  • Bachelor's degree or equivalent experience
  • Minimum (2) two years sales experience in medical device industry preferred
  • Preferred experience in the healthcare industry, specifically selling orthopedic products
  • Proven track record selling/converting business at the surgeon or hospital level
  • Experience leading/mentoring team members and new sales representatives

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences
All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
  • Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Well-being: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.

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