Collections Specialist
$18 - $22/hr
Prepares Repossession Packets and demand letters when necessary. * Understands and utilizes company ... Performs all other duties as assigned by management. About You: * High School Diploma or GED ...
Collections Specialist
$18 - $22/hr
Prepares Repossession Packets and demand letters when necessary. * Understands and utilizes company ... Performs all other duties as assigned by management. About You: * High School Diploma or GED ...
90-Day Collections Representative
Las Vegas, NV · On-site
$20/hr
As a 90-Day Collector , you'll manage accounts that are over three payments past due and play a key ... Collaborate with repossession agents to recover collateral when required. * Reduce delinquency ...
90-Day Collections Representative
Las Vegas, NV · On-site
$20/hr
As a 90-Day Collector , you'll manage accounts that are over three payments past due and play a key ... Collaborate with repossession agents to recover collateral when required. * Reduce delinquency ...
Repossession Manager information
What does a repossession manager do?
A Repossession Manager oversees the recovery of assets, such as vehicles or property, from individuals or businesses that have defaulted on payments. They coordinate with repossession agents, ensure compliance with legal regulations, and manage communication with clients and financial institutions. Additionally, they handle documentation, resolve disputes, and work to minimize losses for lenders while maintaining ethical and legal standards.
What are some common challenges repossession managers face on the job?
Repossession Managers often encounter challenges such as managing difficult customer interactions, ensuring compliance with complex state and federal regulations, and coordinating logistics for asset recovery across various locations. Balancing efficiency with empathy while upholding legal standards is crucial, as is handling unanticipated scenarios like contested recoveries. Strong problem-solving and communication skills are necessary to resolve conflicts and maintain positive relationships with clients, team members, and third-party vendors. Overcoming these challenges is key to achieving recovery targets and maintaining the company’s reputation.
What are the key skills and qualifications needed to thrive in the repossession manager position, and why are they important?
To excel as a Repossession Manager, you need expertise in asset recovery operations, knowledge of relevant laws and regulations, and experience in financial services or collections management. Familiarity with repossession tracking software, case management systems, and compliance training or certifications, such as Certified Asset Recovery Specialist (CARS), is often required. Excellent negotiation, conflict resolution, and leadership skills help drive successful outcomes and foster team productivity. These abilities ensure repossessions are conducted legally, efficiently, and with minimized risk to the organization.
What are the most commonly searched types of Repossession jobs in Nevada?
The most popular types of Repossession jobs in Nevada are:
What are popular job titles related to Repossession Manager jobs in Nevada?
For Repossession Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Repossession Manager jobs in Nevada look for?
The top searched job categories for Repossession Manager jobs in Nevada are:
$18 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers.
About the Role:
Collections Agents are first-party collectors responsible for maintaining acceptable effective collection percentages on 1-30 day delinquent accounts. Effectively communicating with both internal and external customers to resolve delinquent contracts.Utilizing all internal and external resources available to establish contact, identify appropriate courses of resolution to protect the Company's interest and to execute the resolution plan in a timely manner.
Communicates with customers that are in a 1-30-day delinquent status via telephone, mail, email, text, or personal contact.
Negotiates payment arrangements with the customers to ensure timely payment.
Maintain individual and group monthly delinquency goals.
Ensure that individual call volume meet company standards for their prospective areas and calls are made in a professional manner.
Assessing miscellaneous collection fees including late charges, over-the-phone payment fees, contract addendum fees, documentation fees and interim payments.
Maintains complete and accurate documentation to include thorough notation of all communications with the customer or authorized parties.
Understands the proper usage of extension, rewrites, addendums, and forbearances.
Prepares status worksheets, payoffs, and amortization schedules and requests for Fair Market Values.
Prepares Repossession Packets and demand letters when necessary.
Understands and utilizes company system and use of the phone dialer.
Works with customers' and Financial Pacific Leasing insurance company to ensure proper insurance coverage is obtained.
Utilizes the broker base and in-house broker representatives to resolve first payment default delinquencies.
Provides highest level of customer service to all lessees, vendors, brokers and staff.
Performs all other duties as assigned by management.
About You:
High School Diploma or GED required
Previous Collection experience preferred
Must present oneself in a professional manner
Must be proactive and adhere to all company policies including Bank Secrecy Act and compliance regulations
Must maintain confidentiality of all company information
Must provide exceptional customer service and support to our customers, partners, and all levels of staff
Must have working knowledge of Microsoft applications (Outlook, Word, Excel)
Strong data entry skills
The pay range for this role is $18.00 - $22.00.
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
3455 South 344th Way Suite 300 Federal Way WA 98001Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.