1

Repossession Companies Jobs (NOW HIRING)

Collections Specialist II

Plano, TX · On-site

$19 - $23/hr

Coordinate collection of delinquent accounts through third-party service providers, including but not limited to, collection attorneys, debt settlement companies, and repossession companies.

Showing results 41-60

Repossession Companies information

What is a repossession company?

Repossession companies are businesses that specialize in recovering property, typically vehicles, that have been taken as collateral for a loan when the borrower defaults on their payments. These companies are hired by lenders, such as banks or finance companies, to retrieve the property legally and safely. Repossession agents must follow specific laws and regulations to ensure the repossession process is conducted fairly and without breaching the peace. Once the property is repossessed, it is usually sold at auction to recover the lender's losses.

What are some common challenges faced by employees working for repossession companies?

Employees in repossession companies often encounter challenges such as managing stressful interactions with vehicle owners, working irregular hours including nights and weekends, and ensuring compliance with strict legal and ethical guidelines. Safety can also be a concern, as situations may become tense or confrontational. Successful team members typically rely on strong communication skills and support from their colleagues to handle these demanding aspects of the job.

What are the key skills and qualifications needed to thrive in a repossession company, and why are they important?

To thrive in a repossession company, you generally need knowledge of repossession laws, vehicle handling, and a valid driver's license, often supported by a background in security or collections. Familiarity with skip tracing software, GPS tracking systems, and compliance certifications such as CARS (Certified Asset Recovery Specialist) is typical. Strong soft skills include effective communication, conflict resolution, and attention to detail to handle sensitive situations professionally. These skills and qualifications are crucial for ensuring lawful, efficient, and safe recovery of assets while maintaining client and public trust.

What is the difference between Repossession Companies vs Repossession Agents?

AspectRepossession CompaniesRepossession Agents
CredentialsMay require licensing, background checks, and industry-specific certificationsTypically licensed and certified, often working under a repossession company
Work EnvironmentOperate across multiple locations, often with a team, handling multiple repossessionsPerform fieldwork, locating and recovering vehicles or assets on-site
Employer & Industry UsageEmploy multiple agents, serve financial institutions, leasing companies, and lenders

Repossession Companies are organizations that manage multiple repossessions, often employing several agents. Repossession Agents are field workers who locate and recover assets. While agents work under companies, companies oversee operations, logistics, and client relationships. Both roles require licensing and industry knowledge, but companies coordinate the broader process, making them the primary service providers in the repossession industry.

More about Repossession Companies jobs

What cities are hiring for Repossession Companies jobs?

Cities with the most Repossession Companies job openings:

What states have the most Repossession Companies jobs?

States with the most job openings for Repossession Companies jobs include:

What job categories do people searching Repossession Companies jobs look for?

The top searched job categories for Repossession Companies jobs are:

Infographic showing various Repossession Companies job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Advanced Collection Specialist

Illinois State Credit Union

Normal, IL • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Job Type
Full-time
Description
Job Summary:
The Advanced Collections Specialist serves as the department's subject matter expert for complex collection matters and assists members experiencing financial hardship through effective workout solutions. This position manages high-risk delinquent consumer and real estate loan portfolios, coordinates legal collection activities, mentors less experienced staff, and works closely with the Collections Manager to reduce losses while maintaining the Credit Union's commitment to exceptional member service.
Key Responsibilities:
  • Serves as the Credit Union's subject matter expert for complex delinquent consumer and real estate loan accounts.
  • Develops payment arrangements, loan modifications, settlements, and other workout solutions that balance member needs with the Credit Union's financial interests.
  • Coordinates bankruptcy proceedings, repossessions, foreclosures, deceased accounts, legal referrals, and other specialized collection activities.
  • Serves as the department's technical resource for collection laws, regulations, policies, and procedures.
  • Mentors and assists Collections staff through training, coaching, and sharing best practices.
  • Identifies delinquency trends and recommends process improvements to the Collections Manager.
  • Maintains productive relationships with attorneys, repossession companies, collection agencies, insurance providers, and other third-party vendors.
  • Promotes a respectful, professional, and member-focused approach that supports financial recovery while protecting Credit Union assets.
  • Reviews portfolio trends and provides recommendations to the Collections Manager regarding delinquency patterns, recovery opportunities, and process improvements.
  • Provides support to the Collections Manager by assisting with departmental operations and serving as a resource during the Manager's absence.
  • Supports continuous improvement initiatives that increase efficiency, compliance, and member experience.

Essential Duties and Responsibilities:
  • Manages an assigned portfolio of complex delinquent consumer and real estate loan accounts.
  • Contacts members by telephone, email, mail, text, and other approved communication methods to resolve delinquent accounts.
  • Investigates account history, payment activity, collateral, credit information, and financial circumstances to determine appropriate collection strategies.
  • Maintain current knowledge of collection laws, bankruptcy regulations, industry best practices, and Credit Union policies through ongoing professional development.
  • Educates members regarding available Credit Union products and services that may improve their long-term financial well-being when appropriate.
  • Negotiates and recommends loan modifications, payment deferments, settlements, and other workout solutions within established authority.
  • Coordinates bankruptcies, repossessions, foreclosures, deceased accounts, garnishments, judgments, insurance claims, and collection agency referrals.
  • Maintains complete, accurate, and timely documentation of all collection activities and member interactions.
  • Reviews accounts for charge-off recommendations and prepares supporting documentation for management approval.
  • Assists with skip tracing activities using approved resources to locate members and collateral.
  • Serves as a resource for Lending, Branch Operations, Mortgage, and Member Service staff regarding collection procedures and member assistance options.
  • Assists in onboarding and training new Collections employees while sharing best practices and technical expertise.
  • Reviews collection documentation and activities to promote consistency, accuracy, and adherence to department and Credit Union standards.
  • Participates in department meetings, training, audits, and process improvement initiatives.
  • Ensures compliance with all federal and state regulations, Credit Union policies, and collection standards.
  • Exercises sound judgment and independent decision-making when evaluating complex member situations, balancing regulatory requirements, Credit Union risk, and member service objectives.
  • Performs other duties as assigned.

Decision-Making
The Advanced Collections Specialist has authority to:
  • Negotiate payment arrangements within delegated authority.
  • Recommend settlements.
  • Recommend charge-offs.
  • Recommend repossession.
  • Recommend legal action.
  • Coordinate with attorneys and vendors.
  • Recommend policy and process improvements
  • Escalate exceptions requiring management approval.

Requirements
Knowledge and Skills
Minimum qualifications include prior collections experience, knowledge of consumer lending and collection practices, and the ability to interpret and apply applicable laws, regulations, and Credit Union policies.
  • Consumer and mortgage collections
  • Bankruptcy law and procedures
  • Repossessions and collateral recovery
  • NCUA regulations
  • FDCPA
  • Skip tracing
  • Negotiation and conflict resolution
  • Financial counseling
  • Microsoft Excel and collections software
  • Analytical problem solving
  • Strong written and verbal communication

Education & Experience
  • High school diploma or equivalent required.
  • Associate or bachelor's degree in business, Finance, Accounting, or related field preferred.
  • Three years of progressively responsible collections experience required.
  • Experience with bankruptcies, repossessions, legal collections, and workout solutions preferred.
  • Credit union or financial institution experience preferred.

Illinois State Credit Union is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, genetic information, or veteran status. Accommodation may be available upon request.
Success in this position is demonstrated by:
  • High recovery rates on assigned accounts.
  • Successful workout arrangements that remain current.
  • Reduced losses through effective negotiation.
  • Accurate and timely legal documentation.
  • Positive audit results.
  • Strong documentation quality.
  • Technical expertise shared with the department.
  • Positive working relationships with members and third-party vendors.
  • Timely resolution of complex delinquent accounts.

Other Information
  • Health, Dental, Vision
  • 401k
  • Paid Time Off
  • Holidays
  • Life Insurance
  • Long-Term Disability

Salary Description
$45,000-$50,000 plus incentives