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Familiarity with LPR systems (DRN, MVTrac). * Knowledge of repossession compliance and lienholder communication standards. * Bilingual (English/Spanish) is a plus. * Prior experience in a 24/7 ...

Mvtrac information

What are some common tasks and challenges an employee typically faces at mvtrac?

Employees at Mvtrac often engage in monitoring and analyzing data from license plate recognition systems, assisting in the identification and recovery of vehicles. A common challenge is maintaining accuracy and compliance with legal and company standards when handling sensitive information. The work environment is typically team-oriented, requiring close coordination with other recovery professionals and law enforcement agencies. Over time, professionals can expand their expertise in asset recovery and data analysis, enabling growth into supervisory or specialized roles within the company.

What are the key skills and qualifications needed to thrive in the mvtrac position, and why are they important?

To thrive in a position at Mvtrac, candidates generally need strong analytical abilities, attention to detail, and familiarity with data entry or investigative processes. Experience with license plate recognition (LPR) systems, vehicle recovery technology, and database management platforms is highly beneficial. Effective communication, problem-solving skills, and integrity are crucial for working collaboratively and handling sensitive information. These competencies are essential for ensuring accurate data collection, supporting asset recovery processes, and maintaining a high level of professionalism and trust in the industry.

What is an mvtrac?

An Mvtrac job typically involves working with license plate recognition (LPR) technology to assist in vehicle recovery, asset location, or law enforcement operations. Employees may be responsible for monitoring data, analyzing vehicle movement, and providing real-time insights to clients. These roles are commonly found in the repossession, financial, and investigative industries. Depending on the position, duties may include fieldwork, database management, or customer support.

What cities are hiring for Mvtrac jobs? Cities with the most Mvtrac job openings:
What are the most commonly searched types of Mvtrac jobs? The most popular types of Mvtrac jobs are:
What states have the most Mvtrac jobs? States with the most job openings for Mvtrac jobs include:
Infographic showing various Mvtrac job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Repo Office Dispatcher - Day Shift, Mid Shift & Night Shifts available! $18-$20/hr

Hide and Seek Recovery

Plano, TX • On-site

$18 - $20/hr

Full-time

Medical, Retirement

Re-posted 6 days ago


Job description

Job Title: Dispatch Center Specialist
We have 3 shifts available!
Day Shift: 8am to 4pm - Friday to Tuesday (off Wednesday/Thursday)
Mid Shift: 4pm to Midnight -Friday to Tuesday (off Wednesday/Thursday)
Night Shift: Midnight to 8am - Friday to Tuesday (off Wednesday/Thursday)
About HNS Recovery
HNS Recovery is one of America's fastest-growing and most respected repossession and asset recovery companies, recognized nationwide for integrity, performance, and innovation. With multiple branches across Texas and expanding into new markets, we lead the industry through technology, efficiency, and professionalism.
Our new HNS Recovery Dispatch Center will serve as the heartbeat of our operation - coordinating all recovery, transport, and logistics in real time to ensure maximum efficiency, accountability, and client satisfaction.
Position Overview
The Dispatch Center Specialist plays a vital role in ensuring smooth day-to-day operations of the fleet. This position requires strong multitasking, communication, and situational awareness skills to coordinate agents, LPR teams, and tow units across multiple markets. You will serve as the real-time link between management, field agents, clients, and law enforcement to ensure timely recoveries and operational excellence.
Key Responsibilities
  • Monitor and coordinate all live recovery orders in Clearplan, RDN, and client portals.
  • Track vehicle locations, assignments, and status updates across multiple markets.
  • Communicate directly with field agents and yard teams to manage incoming recoveries and releases.
  • Utilize Verizon Connect, LPR camera systems, and yard video surveillance for asset tracking and safety oversight.
  • Assign and dispatch recovery agents efficiently based on geography, priority, and availability.
  • Maintain constant communication with agents during recoveries to ensure safety, compliance, and accuracy.
  • Update and close client orders in real time to maintain transparency and performance metrics.
  • Work closely with management to report KPIs, agent productivity, and recovery timelines.
  • Ensure compliance with all TDLR, client, and company policies.
  • Handle emergency calls and incidents professionally and escalate appropriately.

Qualifications
  • Previous experience in dispatching, logistics, law enforcement communications, or repo industry operations preferred.
  • Proficient with dispatch software such as Clearplan, RDN, Verizon Connect, and Google Workspace.
  • Strong multitasking and communication skills (both written and verbal).
  • Ability to work in a fast-paced, high-pressure environment.
  • Excellent organizational and problem-solving skills.
  • Team-oriented, dependable, and detail-focused.
  • Willingness to work flexible hours, including nights and weekends, as part of a rotating schedule.

Preferred Skills
  • Familiarity with LPR systems (DRN, MVTrac).
  • Knowledge of repossession compliance and lienholder communication standards.
  • Bilingual (English/Spanish) is a plus.
  • Prior experience in a 24/7 operations or call center environment.

What We Offer
  • Competitive pay and growth opportunities within a rapidly expanding company.
  • Paid healthcare, 401(k), and benefits package.
  • Professional development through In House Training.
  • High-tech facility with multi-screen command center environment.
  • A culture of teamwork, integrity, and excellence - "Elite Teams Only."