Job Summary:
Repligen Corporation is dedicated to inspiring advances in bioprocessing as a preferred partner in the production of biologic drugs. The Sr. Product Manager will lead the upstream filtration products, driving product strategies and collaborating with various teams to ensure market competitiveness and customer satisfaction.
Responsibilities:
• Derive strategy and tactics, and manage the product life cycle to ensure YOY business growth and strong customer satisfaction
• Support the global Sales organization, providing effective product positioning, sales tools, training, competitive analysis and in-field support as needed
• Analyze and respond to technical questions related to product use and performance, product quality, and service features
• Create and drive commercial strategy for New Product releases
• Derive forecast to ensure accurate demand planning, product build and revenue attainment
• Be responsible for assessing business performance through KPI tracking
• Collaborate with sales and engineering to develop new or improve existing products based on VOC
• Work with Operations and Customer Service to ensure on timely delivery of products and services
• Drive resolution of customer inquiries and complaints with required internal functions including Quality, Supply Chain, Manufacturing and R&D
• Develop and recommend appropriate pricing and discounting
• Assess business performance through KPI tracking
• Liaise with Marketing to develop effective product collateral and campaigns
Qualifications:
Required:
• A BS degree or higher in an engineering or science discipline
• A minimum of 7-10 years of experience in commercial product management, business management or sales and marketing
• Customer facing experience and the ability to build mutually beneficial, trusting relationships with internal and external stakeholders
• Strong attention to detail with excellent verbal and written communication skills
• Ability to take initiative, hold team members accountable for deliverables, and obtain support across departments
• Strategic, tactical and analytical thinking
• Ability to travel (including global travel), up to 20%
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Project and Visio)
Preferred:
• MBA
• Experience with hardware/equipment and filtration operations in bioprocessing
Company:
Repligen, a global, bioprocessing-focused life sciences company, provides innovative solutions for the advancement of biotherapeutic manufacturing. Founded in 1981, the company is headquartered in Waltham, USA, with a team of 1001-5000 employees. The company is currently Late Stage.