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Repair Advisor Jobs (NOW HIRING)

Body by Cochran

Repair Advisor

Pittsburgh, PA · On-site

At Body by Cochran, we pride ourselves on delivering exceptional service and top-quality repairs to every customer who walks through our doors. As a family-owned organization, we are customer-focused ...

Body by Cochran

Repair Advisor

Pittsburgh, PA · On-site

Job Type Full-time Description At Body by Cochran, we pride ourselves on delivering exceptional service and top-quality repairs to every customer who walks through our doors. As a family-owned ...

Spencer's Auto and Diesel

Auto Repair Advisor

Ocala, FL · On-site

In this role, you'll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you're confident you're the one we ...

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As of Sep 10, 2026, the average hourly pay for repair advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

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Repair Advisor

Pittsburgh, PA • On-site

Body by Cochran
See more jobs at Body by Cochranexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Body by Cochran rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description:

At Body by Cochran, we pride ourselves on delivering exceptional service and top-quality repairs to every customer who walks through our doors. As a family-owned organization, we are customer-focused and committed to excellence, innovation, and continuous growth. Our collision centers thrive by promoting from within and providing every employee with the opportunity to build a long, rewarding career.We also utilize a new AI tool, a cutting-edge platform that uses AI-powered virtual estimates and automated communication tools to enhance the customer experience and streamline our workflow. This technology allows customers to submit photos and receive estimates from the comfort of their home, while our team stays organized and responsive with centralized messaging and automated follow-ups. 


What We Offer:

  • Competitive pay based on experience
  • Opportunities for career growth and advancement
  • On-the-job training and professional development
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • A positive, team-oriented work environment
  • Access to advanced tools like the new AI tool to simplify your work and      improve customer satisfaction

Key Responsibilities:

  • Greet customers warmly and professionally, creating a positive first impression
  • Answer and direct incoming calls and emails promptly and accurately
  • Schedule appointments, coordinate repair timelines, and maintain accurate customer records
  • Communicate repair updates clearly and proactively to customers and insurance partners
  • Support the management team with administrative tasks, data entry, and documentation
  • Maintain a clean, organized, and welcoming front office environment
  • Assist with filing insurance claims and coordinating with adjusters
  • Use email, CRM systems, the new AI tool, and other digital tools effectively for communication and customer management
  • Always uphold the highest level of customer service
  • Demonstrate a proactive attitude toward professional development and career advancement opportunities

Qualifications:

  • Proven experience in front office, customer service, or administrative roles (automotive or body shop experience a plus but not required)
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Professional appearance and demeanor
  • Self-driven, motivated, and eager to grow within the company
  • Strong problem-solving skills and ability to handle customer concerns effectively
  • Ability to multitask and work efficiently in a fast-paced environment
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort using      digital tools like the new AI tool
  • Clean and valid driving record with driver’s license
  • Ability to perform and pass a pre-employment drug screening and background check

 Qualified candidates, please submit a resume or work history for review. All responses held in strict confidence. EOE.BODY BY COCHRAN – ONE GREAT PLACE TO GROW YOUR CAREER! 


Requirements:


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