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Repair Liaison Jobs (NOW HIRING)

DIAMONDS DIRECT MANAGEMENT LLC

Customer Care

Birmingham, AL

$13.50 - $18.75/hr

We are looking for a Jewelry Repair Liaison to join our team! Why This Position Is Important To Us * It serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction

DIAMONDS DIRECT MANAGEMENT LLC

Customer Care FT

Raleigh, NC

$15.50 - $21.25/hr

We are looking for a Jewelry Repair Liaison to join our team! Why This Position Is Important To Us * It serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction

PwrQ Holdings LLC

Liaison Engineer

Hanover, MD · On-site

$80K - $90K/yr

The Liaison Engineer-Electrical serves as the critical bridge between engineering design ... Design Modification: draft repair drawings and recommend, and sometimes design, tools or methods ...

MGM Transformers

Liaison Engineer

Hanover, MD · On-site

$80K - $90K/yr

The Liaison Engineer-Electrical serves as the critical bridge between engineering design ... Design Modification: draft repair drawings and recommend, and sometimes design, tools or methods ...

Apply Early

MGM Transformers

Liaison Engineer

Hanover, MD · On-site

$80K - $90K/yr

The Liaison Engineer-Electrical serves as the critical bridge between engineering design ... Design Modification: draft repair drawings and recommend, and sometimes design, tools or methods ...

All Lines Technology

IT Systems Engineer

Charlotte, NC · On-site

... a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers ...

All Lines Technology

IT Systems Engineer

Charlotte, NC · On-site

... a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers ...

All Lines Technology

IT Systems Engineer

Charlotte, NC · On-site

Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers ...

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Repair Liaison information

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How much do repair liaison jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for repair liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What are Repair Liaisons?

Repair Liaisons are professionals who act as intermediaries between customers, repair technicians, and service providers to ensure that repair requests are handled efficiently and communication flows smoothly. They coordinate repair schedules, provide updates to clients, and help resolve any issues that may arise during the repair process. Their goal is to streamline repair operations, improve customer satisfaction, and ensure that all parties are informed and aligned throughout the service process.

How does a Repair Liaison typically coordinate between customers and service technicians during a repair process?

A Repair Liaison acts as the primary point of contact between customers and the repair team, ensuring clear and timely communication throughout the repair process. They gather necessary details from the customer, relay accurate information to technicians, and provide regular updates to all parties involved. This role often involves troubleshooting initial customer concerns, scheduling repairs, and managing expectations regarding timelines and outcomes. Effective coordination and strong interpersonal skills help minimize misunderstandings and ensure a smooth repair experience for both the customer and the service team.

What kind of jobs in media bring in $150,000 a year?

High-paying media jobs that can reach $150,000 annually include roles such as media directors, senior producers, and executive producers, often requiring extensive experience, leadership skills, and advanced knowledge of production tools. These positions typically involve managing large teams, overseeing major projects, and working in fast-paced environments, sometimes with additional certifications or specialized training.

What are the key skills and qualifications needed to thrive as a Repair Liaison, and why are they important?

To thrive as a Repair Liaison, you need strong organizational skills, knowledge of repair processes, and experience in customer service or facilities management. Familiarity with maintenance management systems, scheduling software, and possibly certifications in facility management or related fields is advantageous. Excellent communication, problem-solving abilities, and attention to detail are vital soft skills for coordinating between clients, technicians, and vendors. These competencies ensure efficient repair workflows, high customer satisfaction, and effective resolution of issues in property or equipment maintenance.

Is liaison an occupation?

A liaison is a role that involves acting as a communication link between different groups or organizations to facilitate cooperation and information sharing. It is a common position in various fields, including business, government, and healthcare, often requiring strong communication and interpersonal skills.

What jobs prohibit piercings?

Certain jobs, including some in healthcare, law enforcement, and food service, may have policies that prohibit visible piercings to maintain professionalism and hygiene standards. Repair liaison roles typically do not have strict piercing restrictions but may require adherence to company dress codes or safety protocols. It is advisable to check specific employer policies regarding piercings before applying.

What's the highest paid maintenance job?

In maintenance roles, specialized positions such as industrial maintenance managers or facilities managers tend to have the highest salaries. These roles often require advanced technical skills, certifications, and experience, and they typically oversee large-scale operations or complex systems, leading to higher compensation.
What job categories do people searching Repair Liaison jobs look for? The top searched job categories for Repair Liaison jobs are:
Repair Liaison jobs near you
Infographic showing various Repair Liaison job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 3% Contract, and 3% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Jewelry Repair Liaison

DIAMONDS DIRECT MANAGEMENT LLC

Schaumburg, IL

Full-time

Posted 8 days ago

Job description

We are looking for a Jewelry Repair Liaison Professional to join our team!

Why this position is important to us:

  • It serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction
  • Our experience sets us apart from competitors
  • Everyone on our team must be a rhino!

Responsibilities:

  • Accept jewelry for repair
  • Assist sales team with customer orders
  • Assist customers with concerns
  • Facilitate delivery of merchandise to customers

What will make you successful:

  • Ability to maintain composure in high pressure, fast-paced environment
  • Good listener and communicator
  • Organized and good at multi-tasking
  • Comfortable at handling phone calls and in person correspondence
  • Professional and welcoming presentation
  • Demonstrates attention to detail and has a sense of urgency
  • A passion for the jewelry industry
     

Requirements:

  • Previous customer service experience
  • Experience in a luxury retail environment preferred

Apply