ZipRecruiter

Log In

1

Renewals Manager Jobs in Rochester, NY (NOW HIRING)

APR

Commercial Lines Account Manager | Farm/Ag

Batavia, NY · On-site +1

$60K - $85K/yr

Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications: * Experience: 3-5 years (or more) in the insurance industry, specifically in ...

Butler/Till, Inc.

Field Account Manager

Rochester, NY · On-site

$49K - $72K/yr

Account Health Focused - Oversee the overall health of assigned accounts, including contract renewals, managing customer expectations, and monitoring usage data. * Customer Service-Centric - Provide ...

next page

Showing results 1-20

All JobsRenewals JobsRenewals Manager JobsRenewals Manager Jobs in Rochester, NY

Renewals Manager information

See Rochester, NY salary details

$20

$38

$56

How much do renewals manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for renewals manager in Rochester, NY is $38.17, according to ZipRecruiter salary data. Most workers in this role earn between $32.26 and $43.65 per hour, depending on experience, location, and employer.

What does a renewals manager do?

A Renewals Manager oversees customer contract renewals, ensuring retention and revenue growth. They engage with clients to assess satisfaction, negotiate renewal terms, and address concerns to maintain long-term relationships. This role requires collaboration with sales, customer success, and finance teams to optimize renewal processes. Strong communication, negotiation, and data analysis skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a renewals manager?

To thrive as a Renewals Manager, you need strong negotiation skills, relationship management experience, and a background in sales or account management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, contract management tools, and subscription billing systems is highly beneficial. Excellent communication, attention to detail, and a customer-focused mindset are standout soft skills for this position. These abilities help ensure high customer retention rates, smooth contract renewals, and positive long-term client relationships.

What are some common challenges a renewals manager faces, and how is success measured in this role?

A Renewals Manager often faces challenges like handling contract negotiations, overcoming objections from clients considering cancellation, and ensuring a seamless renewal process despite evolving customer needs. Success is typically measured by metrics such as renewal rate, churn reduction, upsell revenue, and customer satisfaction scores. Overcoming these challenges requires proactive communication, strong organizational skills, and the ability to build trusting relationships with clients. Many organizations support Renewals Managers through training, team collaboration, and access to customer success resources to help them achieve their goals.

What job categories do people searching Renewals Manager jobs in Rochester, NY look for?

The top searched job categories for Renewals Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Renewals Manager jobs?

Cities near Rochester, NY with the most Renewals Manager job openings:

Renewals Manager jobs near you
Infographic showing various Renewals Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,402 per year, or $38.2 per hour.

Commercial Lines Account Manager | Farm/Ag

APR

Batavia, NY • On-site, Remote

$60K - $85K/yr

Full-time

Re-posted 25 days ago

Job description

Job Title: Commercial Lines Account Manager | Specializing in Farm/Ag Accounts
Salary Range: $60,000 - $85,000
Location: Batavia, NY | Hybrid or Remote


About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation.
 
Key Responsibilities:
 
  • Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants.
  • Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice.
  • Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients.
  • Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts.
  • Renewal Management: Oversee account renewals, compiling and managing necessary information effectively.
 
Qualifications:
 
  • Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts.
  • Farm/ Ag Large account experience is required 
  • Licensing: Must possess a current Property and Casualty license.
  • Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred.
  • Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Communication: Strong verbal and written communication skills.
 
What We Offer:
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary reflecting experience and qualifications.
 
Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.