Renaissance Behavioral Health Jobs (NOW HIRING)

Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling.
Job Summary
The Security Officer is responsible for maintaining a safe and secure environment for employees, patients, visitors, and individuals served by Mental Health Resource Center. This role supports both inpatient and outpatient programs by assisting with behavior management and crisis intervention for individuals experiencing mental health challenges. The ideal candidate works well in a team environment, exercises sound judgment, and is committed to providing compassionate support to individuals in crisis.
Responsibilities

• Maintain a safe and secure environment for patients, staff, and visitors through active monitoring, facility rounds, and surveillance observation.
• Respond to behavioral health crises and assist staff with verbal and physical interventions in accordance with Crisis Prevention Intervention (CPI) standards.
• Support patient admissions and discharges, including securing belongings and checking for contraband items.
• Complete incident reports, visitor logs, and other required documentation accurately and confidentially.
• Communicate effectively with staff, law enforcement, and visitors regarding safety concerns and operational needs.
• Operate the facility switchboard during designated evening, weekend, and holiday hours.
• Participate in on-call rotation and assist with shift coverage as needed.

Qualifications

• In order to be considered, candidates must have a High School Diploma or equivalent.
• Minimum of six months of experience in security, healthcare, behavioral health, or a related setting preferred.
• Ability to make sound independent decisions and respond effectively during emergencies.
• Strong communication and interpersonal skills with the ability to work effectively with patients, families, staff, community partners, and law enforcement personnel.
• Ability to maintain professionalism and composure in high-stress situations.

Position Details
Monday through Friday, 3:00pm to 11:30pm (on call)
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions:
Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.
Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit.
MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.
Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: