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Remote Zendesk Jobs in Highlands Ranch, CO (NOW HIRING)

Vail Resorts

Reservations Agent

Broomfield, CO · Remote

$20/hr

This is a remote position. Job Specifications: * Starting Wage: $20.00/hr - $22.19/hr * Employment ... Book, modify and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Hire Connections

Be Seen First

Remote Customer Service Representative

Denver, CO · Remote

$20/hr

Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid Training | Benefits Available Hire Connections is partnering with a leading health insurance ...

Nexora Talent

Remote- Customer Experience Service

Denver, CO · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

HB Travels

Customer Care Specialist - Remote

Denver, CO · Remote

$17.50 - $23.25/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

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All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Highlands Ranch, CO

Remote Zendesk information

See Highlands Ranch, CO salary details

$75K

$117.6K

$164.3K

How much do remote zendesk jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote zendesk in Highlands Ranch, CO is $117,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,100.00 and $133,300.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Highlands Ranch, CO?

For Remote Zendesk jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Zendesk jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Zendesk jobs?

Cities near Highlands Ranch, CO with the most Remote Zendesk job openings:

Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in Highlands Ranch, CO as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution, with an average salary of $117,566 per year, or $56.5 per hour.

Reservations Agent

Vail Resorts

Broomfield, CO • Remote

$20/hr

Full-time

Retirement

Re-posted 26 days ago

Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

18th of 52 rated entertainment

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:  

The Global Wholesale Partner Support Agent is a customer service focused position that works as part of our call center team to assist our partners with modifications, cancellations or any questions regarding their existing reservation as well as supporting the Vail Resorts Partner Portal.  This is a great entry level position for someone interested in starting a career and growing within our company. This is a remote position.

Job Specifications:  

  • Starting Wage: $20.00/hr - $22.19/hr  

  • Employment Type: Winter Seasonal 2026/2027  

  • Shift Type: Full Time hours available 

  • Minimum Age: At least 18 years of age  

  • Housing Availability: No 

Job Responsibilities:

  • Provide guidance and troubleshooting for partners and tour operators using online booking portals (VRPP, Synxis)
  • Replying to partner and internal emails
  • Book, modify and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets
  • Engage in first phase of problem resolution regarding partner/tour operator complaints
  • Provide feedback for Sales Managers regarding partner/TO accounts
  • Communicate effectively with various other departments within Vail and WB to resolve issues and process bookings/modifications
  • Report any discrepancies found on the partner/internal booking systems, and any related websites etc. to ensure accuracy and consistency of information
  • Private Lesson/Pass Rekeys throughout year
  • Work as a team to complete various audits throughout year
  • Participate in additional ad hoc projects as needed

Job Requirements:

  • High School diploma or equivalent – required
  • Previous hospitality experience – preferred
  • English - required
  • Must be customer-focused with excellent verbal and written         communication skills – required
  • Attention to detail with a high degree of accuracy - required
  • Able to work a flexible schedule including weekends and holidays as needed – required          
  • Microsoft Office - required
  • Familiarity with Vail Resorts family of destinations - preferred
  • Experience with hospitality software such as Revinate, AWS, Guest Connect, Inntopia, Synxis, iQWare, Oracle, MS products, Extranets – preferred but not required
  • A positive and professional attitude is essential for this position
  • Enthusiasm for the travel industry is a plus
  • Able to work on a computer and phones performing repetitive tasks for   long periods of time throughout the day – required
  • Willingness to focus on personal development and adapting to ever changing situations is a key to being successful on this team

The expected pay range is $20.00/hr - $22.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516529
Reference Date: 08/06/2026 
Job Code Function: Reservations  

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