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Remote Phone Operator Jobs in Highlands Ranch, CO

Nexora Talent

Remote- Customer Experience Service

Denver, CO · Remote

$16.50 - $22.50/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Deloitte

Epic Denials Management Operator

Denver, CO · Remote

$18.50 - $24.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Datalab USA

Systems Analyst I

Westminster, CO · On-site +1

$60K - $73K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Datalab USA

Systems Analyst I

Westminster, CO · On-site +1

$60K - $73K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

ESG - USA

GIS Tech I

Lakewood, CO · On-site +1

Communicate professionally with customers via email, LiveChat, phone, and face-to-face interactions ... Windows Operating System * Esri ArcGIS Pro * Microsoft Office Suite * Working familiarity with SQL ...

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Remote Customer Service Representative

Denver, CO · Remote

$19 - $20/hr

Work Arrangement: 100% Remote * Location: U.S. residents only (excluding California, New York, Ohio, Oregon, North Dakota, Washington, and Wyoming) Important Candidates must provide: * Personal ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Highlands Ranch, CO

Remote Phone Operator information

See Highlands Ranch, CO salary details

$9

$18

$26

How much do remote phone operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote phone operator in Highlands Ranch, CO is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.43 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Highlands Ranch, CO?

For Remote Phone Operator jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Phone Operator jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Phone Operator jobs?

Cities near Highlands Ranch, CO with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,991 per year, or $18.7 per hour.

Remote Client Experience Manager | Benefits & Member Services

Globe Life American Income Division

Aurora, CO • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Experience Manager | Benefits & Member Services
Company: AO - American Income Division
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience Level: Entry Level to Experienced | Training ProvidedBuild a Remote Career Focused on People, Service & Growth
Are you a strong communicator who enjoys helping people, solving problems, and building lasting relationships? Are you looking for a work-from-home opportunity where your performance is recognized and you can continue developing professionally?
AO is expanding our virtual team and seeking motivated, service-oriented professionals to join us as Remote Client Experience Managers.
In this role, you'll work directly with individuals and families who have requested information about available benefits. You'll help clients understand their options, provide ongoing support, and create a positive experience from the initial consultation through continued service.
Whether you bring experience from customer service, healthcare, hospitality, retail, administration, sales, or another people-focused field-or you're ready to begin a new career-we provide comprehensive training, mentorship, and ongoing professional development.
No previous insurance experience is required.About AO
AO - American Income Division serves working families by providing supplemental life, accident, and health insurance benefits.
As part of the Globe Life family of companies, our organization combines a long-standing history in the insurance industry with a modern virtual business model. Since 2020, our teams have operated remotely, using technology to connect with clients and provide personalized benefit guidance.
Our culture emphasizes:
  • Exceptional client service
  • Professional development
  • Mentorship and coaching
  • Personal accountability
  • Team collaboration
  • Performance-based advancement
What You'll Do
As a Remote Client Experience Manager, you'll serve as a trusted resource for clients while developing valuable skills in client relations, benefits education, communication, and leadership.Client Experience & Support
  • Conduct scheduled virtual appointments through Zoom and phone
  • Connect with clients who have requested information about available benefits
  • Learn about client needs, priorities, and coverage questions
  • Explain available benefit and coverage options clearly and professionally
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate digital client records and documentation
  • Build long-term relationships through professionalism, trust, and consistent communication
Relationship Management
You'll focus on creating an excellent experience throughout each client interaction by:
  • Listening carefully to client questions and concerns
  • Providing clear, solution-focused guidance
  • Following up with clients when additional assistance is needed
  • Maintaining professional communication throughout the client relationship
  • Helping clients make informed decisions regarding their available benefits
Professional & Leadership Development
  • Participate in structured virtual onboarding and training
  • Attend ongoing coaching and professional development sessions
  • Learn industry products, systems, and best practices
  • Develop communication, presentation, and problem-solving skills
  • Collaborate with a supportive virtual team
  • Participate in leadership development opportunities
  • Build skills that may lead to future mentorship and management responsibilities
What We Offer
🏡 100% Remote Work
Build your career from home while remaining connected to clients, mentors, and teammates through our virtual environment.
  • Work remotely within the United States
  • No daily commute
  • Virtual client appointments
  • Online training and team collaboration
  • Flexible scheduling opportunities
🤝 Qualified Client Opportunities
Representatives connect with individuals and families who have requested information regarding available benefits.
This allows you to focus on:
  • Client relationships
  • Benefits education
  • Personalized service
  • Follow-up and ongoing support

No traditional cold calling required.
💰 Weekly Performance-Based Compensation
This opportunity offers performance-based earning potential, including:
  • Weekly commission-based compensation
  • Performance bonuses
  • Recognition incentives
  • Leadership incentives
  • Residual and renewal income opportunities
  • Uncapped earning potential based on individual performance

This is not an hourly or salaried position. Earnings vary based on individual activity, performance, and results.
📚 Comprehensive Training & Mentorship
Previous insurance experience is not required.
We provide:
  • Structured onboarding
  • Virtual product training
  • Client service training
  • Weekly coaching
  • One-on-one mentorship
  • Professional development
  • Leadership training
  • Systems and technology support
  • Licensing guidance

Because this position involves insurance-related products and benefits, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities that require a license.
📈 Career Advancement
AO offers a performance-based career path for individuals interested in professional and leadership growth.
Development opportunities may include:
  • Client relationship management
  • Team mentorship
  • Training and development
  • Leadership
  • Coaching
  • Management opportunities

Advancement is based on performance, development, and business needs and is not guaranteed.
♥ Additional Benefits & Opportunities
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Professional development resources
  • Leadership conferences
  • Recognition programs
  • Company-sponsored incentive travel
  • Modern virtual technology and business tools

Eligibility requirements may apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Professional and positive demeanor
  • Strong organizational skills and attention to detail
  • Self-motivation and accountability
  • Effective problem-solving and critical-thinking skills
  • Ability to work independently in a remote environment
  • Comfort using Zoom and virtual technology
  • Strong follow-through and time-management skills
  • Coachability and willingness to learn
  • Commitment to professionalism and integrity
Helpful Experience - Not Required
Experience in any of the following areas may transfer well to this position:
  • Customer Service
  • Client Relations
  • Member Services
  • Account Management
  • Healthcare
  • Hospitality
  • Retail
  • Administrative Support
  • Call Center Operations
  • Sales
  • Leadership or Management

No previous insurance experience is required. We provide training and mentorship for motivated professionals who are ready to learn.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients through Zoom and phone
  • Be willing to complete required training and licensing requirements
Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom, providing a convenient and accessible hiring experience.Ready to Build Your Career From Home?
If you're looking for a remote opportunity where you can help people, build lasting client relationships, develop professionally, and create long-term career opportunities, we'd like to hear from you.
Apply today to be considered for our Remote Client Experience Manager opportunity with AO.Support Clients. Build Relationships. Develop Your Skills. Grow Your Future with AO. 🚀

Apply