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Remote Zendesk Jobs in Boca Raton, FL (NOW HIRING)

EVENING POST GROUP

REMOTE - Retainer Specialist

Plantation, FL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing. Job Summary: Do you want a ...

Alorica

Remote Customer Solutions Representative

Plantation, FL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time Supporting: Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering ...

Alorica

Remote Customer Solutions Representative

Plantation, FL · Remote

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time Supporting: Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position with a preference for candidates located within the Pacific Time Zone. Work Schedule: Operating hours are Monday through Friday, 9:00 AM to 5:00 PM PT , with participation ...

EXZEO GROUP, INC

Client Services Representative

Fort Lauderdale, FL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To foster Exzeo's commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team ...

Inspected

Customer Support Specialist I

Davie, FL · Remote

  • Medical

  • Retirement

  • PTO

ABOUT INSPECTED Inspected is a fast-growing, tech-enabled platform revolutionizing remote inspections and permitting for the construction industry. We serve homebuilders, HVAC, solar, roofing, pool ...

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Showing results 21-39

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Boca Raton, FL

Remote Zendesk information

See Boca Raton, FL salary details

$67.9K

$106.3K

$148.5K

How much do remote zendesk jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote zendesk in Boca Raton, FL is $106,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,700.00 and $120,500.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Boca Raton, FL?

For Remote Zendesk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Boca Raton, FL look for?

The top searched job categories for Remote Zendesk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Zendesk jobs?

Cities near Boca Raton, FL with the most Remote Zendesk job openings:

Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in Boca Raton, FL as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $106,293 per year, or $51.1 per hour.

REMOTE - Retainer Specialist

EVENING POST GROUP

Plantation, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing.

Job Summary:

Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch.   This is a remote work from home position. 

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.  

Base pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income.  You must complete 2 full months of employment to be eligible for the incentive.

Essential Functions:

  • Answer calls on auto dialer from potential clients.
  • Patiently explain the documents to the clients.
  • Walk the clients through the process of how to electronically sign documents via text and email.
  • Document the calls accordingly so that our phone system can dial the next call.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms.
  • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email.
  • Must have a friendly, professional telephone voice.
  • Must be patient with clients.
  • Must be a problem solver.
  • Must be an independent worker.
  • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite and general computer proficiency.
  • Reliable and dependable attendance is essential.
  • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST.
  • Bilingual is preferred.  

Education and Experience:

  • High school diploma or equivalent.
  • At least two years of high volume sales and/or call center experience required.
  • Auto dialer experience is required.

Physical Requirements:

  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable).  Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states:  FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

Apply