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Remote Xfinity Jobs in Virginia (NOW HIRING)

Collabera

Customer Service Representative

Richmond, VA · Remote

$21 - $23/hr

This role will be based on-site in Austin, TX, with the possibility of transitioning to remote work in the future. The primary responsibility of this position is to provide assistance to Medicaid ...

Next Stop Travels

Travel Customer Representative

Norfolk, VA · On-site +1

$15.50 - $21/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Next Stop Travels

Travel Customer Representative

Roanoke, VA · On-site +1

$15.75 - $21.25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Next Stop Travels

Travel Customer Representative

Richmond, VA · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Next Stop Travels

Travel Customer Representative

Arlington, VA · On-site +1

$18.50 - $25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Xfinity information

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

What is the easiest WFH job to get hired at?

For remote positions, customer service representative roles are often considered among the easiest to obtain due to high demand and minimal specialized skills. These jobs typically require good communication skills, basic computer proficiency, and may offer flexible schedules, making them accessible for many job seekers.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What are the most commonly searched types of Xfinity jobs in Virginia? The most popular types of Xfinity jobs in Virginia are:
What are popular job titles related to Remote Xfinity jobs in Virginia? For Remote Xfinity jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Virginia look for? The top searched job categories for Remote Xfinity jobs in Virginia are:
What cities in Virginia are hiring for Remote Xfinity jobs? Cities in Virginia with the most Remote Xfinity job openings:
Remote Xfinity jobs near you
Customer Service Representative - Benefits Enrollment Analyst

Customer Service Representative - Benefits Enrollment Analyst

Ampcus

Mclean, VA • Remote

$16.50 - $22.25/hr

Other

Posted 22 days ago

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Service Representative - Benefits Enrollment Analyst Location: Mclean, VA ( Remote ) Summary: To assist the Principal HR Specialist/Sr. Specialist in an assigned Human Resource sub-function such as HR Help Center. Responsibilities:
  • HR Help Center: Process associate's concerns, inquiries, and requests relating to Benefits enrollment: Handles and resolves Tier 1 cases within 24 hours following quality standards of Local Work Instructions and HR Operations' Official Playbook; Redirects and assigns Tier 2 cases to appropriate HR functions and ensures resolution.
  • Acts as front-facing HR resource to associates for other HR admin requirements.

Qualifications:
  • High school graduate

Skills Required:
  • Good oral and written communication skills for business correspondences
  • Analytical skills
  • Customer focused
  • Contact Center Experience
  • Reporting skills
  • Has experience in utilizing Workday & Ticketing Tools
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004

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