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Remote Xfinity Jobs in Virginia (NOW HIRING)

AppleOne

Customer Support Representative

Chesapeake, VA · Remote

$16.67/hr

Job Summary We are seeking a Customer Support Representative for a REMOTE opportunity supporting a healthcare services contact center. In this role, you will assist Medicaid and CHIP members ...

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Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Hybrid schedule Monday and Friday remote; Tuesday through Thursday onsite, 9:00 AM to 6:00 PM EST · Weekly paycheck · Pay: $21.00 per hour · Access to Adecco's Aspire Academy with thousands of ...

New

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Hybrid schedule Monday and Friday remote; Tuesday through Thursday onsite, 9:00 AM to 6:00 PM EST · Weekly paycheck · Pay: $21.00 per hour · Access to Adecco's Aspire Academy with thousands of ...

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All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Virginia

Remote Xfinity information

What is a remote Xfinity customer service representative?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

What skills and qualifications are needed to thrive as a remote Xfinity customer service representative?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

How does working remotely as an Xfinity customer service representative differ from in-office roles?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What are the most commonly searched types of Xfinity jobs in Virginia?

The most popular types of Xfinity jobs in Virginia are:

What are popular job titles related to Remote Xfinity jobs in Virginia?

For Remote Xfinity jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Xfinity jobs in Virginia look for?

The top searched job categories for Remote Xfinity jobs in Virginia are:

What cities in Virginia are hiring for Remote Xfinity jobs?

Cities in Virginia with the most Remote Xfinity job openings:

Remote Xfinity jobs near you
Infographic showing various Remote Xfinity job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative

AppleOne

Chesapeake, VA • Remote

$16.67/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary

We are seeking a Customer Support Representative for a REMOTE opportunity supporting a healthcare services contact center. In this role, you will assist Medicaid and CHIP members, providers, and stakeholders with eligibility, enrollment, managed care plan information, and program-related inquiries.
Key Responsibilities
- Respond to inbound and outbound customer, provider, or stakeholder inquiries by phone, IVR, written correspondence, or system workflows.
- Provide accurate information regarding eligibility, enrollment, services, program requirements, and managed care plan options.
- Research beneficiary or case history, interpret information from multiple systems, and resolve routine or escalated issues.
- Process enrollment, disenrollment, and other program transactions according to quality, production, and compliance standards.
- Maintain confidentiality and security of customer, provider, and program information at all times.
- Identify trends, service concerns, or process gaps and escalate issues or recommendations to leadership as needed.
Job Information
- Pay rate: $16.67
- Tentative start date:
- Job type: Contract with potential extension/conversion
- Work location: Remote, work from home.
- BYOD: Candidates must bring their own device to work and ensure it meet technical requirements.
- Training schedule: Monday through Friday, 8:00 AM to 4:30 PM EST.
- Training duration: 4 weeks, followed by 2 to 3 weeks of nesting.
- Hours of operation: Monday through Friday, 8:00 AM to 7:00 PM EST.
***100% attendance is expected during training and nesting, with no time off during the training period.
Technical requirements:
Operating System: Windows 10 or higher/ Mac OS 10.14 or higher
Processor
· Intel Core i5 or equivalent
Memory (RAM)
· 4 GB minimum
· 8 GB preferred
Storage
· 64 GB or higher
Internet Connection
· Wired (Ethernet) connection required
20-50 Mbps Download Speed 5 Mbps Upload Speed
Not Allowed
· Chromebooks / ChromeOS
· Tablets or iPads
· Mobile Hotspots
· Cellular-Based Internet (5G Home Internet)
Satellite Internet


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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