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Remote Xfinity Jobs in Virginia (NOW HIRING)

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone ...

Travel Customer Representative

Norfolk, VA · On-site +1

$15.50 - $21/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Travel Customer Representative

Arlington, VA · On-site +1

$18.50 - $25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Travel Customer Representative

Richmond, VA · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Xfinity information

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are the most commonly searched types of Xfinity jobs in Virginia? The most popular types of Xfinity jobs in Virginia are:
What job categories do people searching Remote Xfinity jobs in Virginia look for? The top searched job categories for Remote Xfinity jobs in Virginia are:
What cities in Virginia are hiring for Remote Xfinity jobs? Cities in Virginia with the most Remote Xfinity job openings:
Infographic showing various Remote Xfinity job openings in Virginia as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.
Customer Service Representative I

Customer Service Representative I

Sentara Healthcare

Virginia Beach, VA • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

487th of 875 rated healthcare providers


Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Sentara Health is currently seeking a full-time remote Customer Service Representative.
Position Status: Full-time, Day Shift
Position Location: This is a remote position; however, candidates must reside in Virginia Beach or Hampton Roads area. You must be able to travel on-site if you have connectivity issues and training purposes.
Standard Working Hours: Must be able to work between the hours of 8:00AM to 4:30PM
The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.
Education
• High school diploma or equivalent Required
Experience
• Two years of customer service experience required
• Previous data entry experience required
• Prior scheduling experience required
• Familiar with Epic beaker preferred
• Experience in a high-volume call center preferred
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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