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Remote Worldwide Customer Service Jobs in Raleigh, NC

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

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Remote Worldwide Customer Service information

See Raleigh, NC salary details

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How much do remote worldwide customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote worldwide customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote worldwide customer service?

A Remote Worldwide Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from any location globally. These roles typically require strong communication skills, problem-solving abilities, and a reliable internet connection. Companies may offer flexible schedules, but availability across different time zones can be necessary to support international customers.

What are some common challenges faced in remote worldwide customer service, and how are they managed?

One of the main challenges in a remote worldwide customer service role is working with customers from different time zones and cultural backgrounds, which requires flexibility and adaptability. Representatives may also need to manage multiple communication channels and juggle a high volume of inquiries while ensuring prompt and accurate responses. Many companies address these challenges by providing comprehensive training, access to a supportive virtual team environment, and tools for efficient communication and workflow management. Additionally, ongoing feedback and collaboration with team leads help ensure continuous improvement and job satisfaction.

What are the key skills and qualifications needed to thrive in remote worldwide customer service?

To thrive as a Remote Worldwide Customer Service representative, you need strong communication skills, proficiency in handling customer inquiries across diverse cultures, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and online communication tools like Zendesk or Salesforce is often required. Outstanding problem-solving abilities, patience, and cultural sensitivity are soft skills that truly set candidates apart. These skills are essential for providing seamless, high-quality support to customers around the globe and maintaining positive brand reputation in a remote, digital environment.

What are popular job titles related to Remote Worldwide Customer Service jobs in Raleigh, NC? For Remote Worldwide Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Worldwide Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Worldwide Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Worldwide Customer Service jobs? Cities near Raleigh, NC with the most Remote Worldwide Customer Service job openings:
Remote Worldwide Customer Service jobs near you
Infographic showing various Remote Worldwide Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • On-site, Remote

$17/hr

Full-time

Re-posted 28 days ago

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply