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Remote Workforce Jobs in Pittsburgh, PA (NOW HIRING)

FOREVER INC

Client Care Associate

Pittsburgh, PA · On-site +1

$17/hr

A collaborative, values-driven team with a very highly connected remote workforce. Job Details: * Schedule : Monday - Friday 12 pm - 9 pm EST plus 1-2 weekends/month (10 am - 6 pm shift EST) * When ...

Wesco

Site Reliability Engineer (REMOTE)

Pittsburgh, PA · Remote

$55.25 - $73.50/hr

Ability to effectively work in a highly matrixed organization #LI-JB1 #LI-REMOTE This amount is ... With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person ...

System One

Prisma Access Engineer

Coraopolis, PA · Remote

Remote Type: Contract Responsibilities: * Lead and support Prisma Access deployments and ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma Access Engineer

Coraopolis, PA · Remote

Remote Type: Contract Responsibilities: * Lead and support Prisma Access deployments and ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma Access Engineer

Coraopolis, PA · Remote

Remote Type: Contract Responsibilities: * Lead and support Prisma Access deployments and ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma Access Engineer

Coraopolis, PA · Remote

Remote Type: Contract Responsibilities: * Lead and support Prisma Access deployments and ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma Access Engineer

Coraopolis, PA · Remote

Remote Type: Contract Responsibilities: * Lead and support Prisma Access deployments and ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

HR Service Associate

Pittsburgh, PA · Remote

$19/hr

Hybrid - onsite and remote Overview We are looking for a dedicated HR Service Associate who excels ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

HR Service Associate

Pittsburgh, PA · Remote

$19/hr

Hybrid - onsite and remote Overview We are looking for a dedicated HR Service Associate who excels ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Prisma SD WAN Engineer

Pittsburgh, PA · Remote

$84K - $112K/yr

Remote Type: Contract Responsibilities * Serve as the subject matter expert for Prisma SD-WAN (ION ... workforce solutions across North America. We help clients get work done more efficiently and ...

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All JobsWorkforce JobsRemote Workforce JobsRemote Workforce Jobs in Pittsburgh, PA

Remote Workforce information

See Pittsburgh, PA salary details

$24.3K

$74.2K

$157.3K

How much do remote workforce jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote workforce in Pittsburgh, PA is $74,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $89,300.00 per year, depending on experience, location, and employer.

How do remote workforce team members typically stay connected and maintain effective collaboration with colleagues?

Remote workforce team members often use a mix of digital communication tools such as video conferencing, instant messaging, and project management platforms to stay connected. Regular check-ins, virtual team meetings, and collaborative online workspaces help foster teamwork and ensure everyone is aligned on priorities. Adapting to different time zones and proactively sharing updates are common practices to maintain transparency and momentum. Many organizations also encourage informal virtual gatherings to build camaraderie and strengthen team relationships.

What is the difference between Remote Workforce vs Customer Service Representative?

AspectRemote WorkforceCustomer Service Representative
Required credentialsVaries by industry; often includes relevant experience or certificationsHigh school diploma or equivalent; customer service training often preferred
Work environmentRemote, flexible locations, home officesTypically office or call center, but increasingly remote
Employer usageEmployers across multiple industries hiring remote staffCustomer service departments in retail, tech, healthcare, etc.
Search intentLooking for remote job opportunities or remote work rolesSeeking customer service roles, often remote or in-office

The Remote Workforce encompasses a broad range of roles working remotely across industries, while Customer Service Representatives focus specifically on assisting customers, often remotely. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is a remote workforce?

A remote workforce refers to employees or teams who work outside of a traditional office environment, often from home or other locations, using digital communication tools to connect and collaborate. Remote work allows organizations to access a broader talent pool and can increase flexibility for workers. Companies with a remote workforce typically use video conferencing, project management software, and cloud-based systems to maintain productivity and communication. This approach has grown in popularity due to advances in technology and changing attitudes about work-life balance.

What are the key skills and qualifications needed to thrive in a remote workforce role, and why are they important?

To thrive in a remote workforce role, you need strong self-management, communication, and time-management skills, often supported by relevant job experience or education. Familiarity with digital collaboration tools such as Slack, Zoom, project management software, and cloud-based document sharing platforms is typically required. Outstanding remote workers excel in adaptability, proactive communication, and self-motivation. These competencies are crucial for maintaining productivity, effective teamwork, and consistent results without direct in-person supervision.
What are the most commonly searched types of Workforce jobs in Pittsburgh, PA? The most popular types of Workforce jobs in Pittsburgh, PA are:
What are popular job titles related to Remote Workforce jobs in Pittsburgh, PA? For Remote Workforce jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Remote Workforce jobs in Pittsburgh, PA look for? The top searched job categories for Remote Workforce jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Remote Workforce jobs? Cities near Pittsburgh, PA with the most Remote Workforce job openings:
Remote Workforce jobs near you
Infographic showing various Remote Workforce job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $74,187 per year, or $35.7 per hour.

Client Care Associate

FOREVER INC

Pittsburgh, PA • On-site, Remote

$17/hr

Full-time

Posted 19 days ago

Job description

Job Title:         Client Care Associate

Location:         Open to Remote or Hybrid

Department:    Client Care

Reports To:      Manager of Client Care

Company:        Forever, Inc. (www.forever.com)

About FOREVER

At FOREVER®, we help families and individuals save, organize, and share their precious memories – for generations.  As the world’s first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end solution to digitize, back-up, share, and permanently store personal and family memories.  We’re on a mission to build a company that serves people and families for generations.

Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.

About the Role

FOREVER is seeking a dynamic, client-focused and tech-savvy professional to join our Client Care Team. In this role, you’ll serve as the voice of FOREVER, delivering concierge-level support to clients via phone, email, and chat. You’ll assist with product and service inquiries, troubleshoot software issues across our web, mobile (Android/iOS), and desktop platforms (Artisan® and Historian™), and document interactions using tools like Zendesk. The ideal candidate is organized, technically proficient, relationship-oriented, and passionate about delivering exceptional service.

Key Responsibilities

  • Deliver exceptional client support across phone, email, and chat channels
  • Troubleshoot software and service issues across web, mobile, and desktop applications
  • Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or similar platforms)
  • Educate and guide clients on product features and best practices within the FOREVER memory-keeping platform
  • Collaborate cross-functionally with Product, Engineering, and other teams to enhance the overall client experience
  • Contribute to usability testing and continuous improvement initiatives
  • Responsible for all other duties as assigned
  • Secondary Education preferred, but not required.
  • 3+ years of experience working in an inbound and/or outbound call center environment.
  • Proficiency with customer support ticketing systems and live chat platforms.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to thrive in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving.

  • You’ll Thrive at FOREVER If You…

  • Care deeply about helping people preserve and share their precious memories and stories.
  • Are results-oriented, data-savvy, and proactive in solving challenges.
  • Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
  • Want to grow your management and leadership skills in a high-impact role with a growing company.
  • Appreciate a balance of strategic thinking and tactical execution.

  • What You’ll Love About Working at FOREVER:

  • Mission-driven culture with meaningful impact on families around the world.
  • Direct collaboration with senior leaders.
  • A high-ownership, critical role in a growth-stage tech company.
  • Competitive salary, benefits, and opportunities for advancement.
  • A collaborative, values-driven team with a very highly connected remote workforce.

Job Details:

  • Schedule:  Monday – Friday 12 pm – 9 pm EST plus 1-2 weekends/month (10 am – 6 pm shift EST)
    • When working on weekends, you will be given 2 weekdays off that week.
  • Compensation: $17.00/hour + based on experience

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