ZipRecruiter

Log In

2

Remote Workforce Management Jobs in Schenectady, NY

Albany Med

Inpatient Hospital Coder - Remote

Albany, NY · On-site +1

$59K - $88K/yr

Health Information Management Work Shift: Day (United States of America) Salary Range: $59,066.00 ... Workforce members are expected to ensure that: Access to information is based on a "need to know ...

Albanymed

Inpatient Hospital Coder - Remote

Albany, NY · Remote

$59K - $88K/yr

Health Information Management Work Shift: Day (United States of America) Salary Range: $59,066.00 ... Workforce members are expected to ensure that: Access to information is based on a "need to know ...

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ... Support the New York State Department of Health Medicaid Management Information System (MMIS ...

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ... Support the New York State Department of Health Medicaid Management Information System (MMIS ...

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ... Support the New York State Department of Health Medicaid Management Information System (MMIS ...

next page

Showing results 1-20

All JobsWorkforce Management JobsRemote Workforce Management JobsRemote Workforce Management Jobs in Schenectady, NY

Remote Workforce Management information

See Schenectady, NY salary details

$24.2K

$73.9K

$156.7K

How much do remote workforce management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote workforce management in Schenectady, NY is $73,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What is remote workforce management?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in remote workforce management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Schenectady, NY? The most popular types of Workforce Management jobs in Schenectady, NY are:
What are popular job titles related to Remote Workforce Management jobs in Schenectady, NY? For Remote Workforce Management jobs in Schenectady, NY, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in Schenectady, NY look for? The top searched job categories for Remote Workforce Management jobs in Schenectady, NY are:
What cities near Schenectady, NY are hiring for Remote Workforce Management jobs? Cities near Schenectady, NY with the most Remote Workforce Management job openings:
Remote Workforce Management jobs near you
Infographic showing various Remote Workforce Management job openings in Schenectady, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $73,935 per year, or $35.5 per hour.

HCM Payroll Account Manager

GTM Payroll Services Inc.

Clifton Park, NY • On-site, Remote

Full-time

Posted 15 days ago

Job description

GTM Payroll Services is a leading provider of Human Capital Management (HCM), payroll, HR, benefits administration, and workforce management solutions. We partner with businesses to simplify workforce administration while delivering exceptional service and innovative technology.

We're looking for an experienced HCM Payroll Account Manager who is passionate about building client relationships, solving problems, and helping businesses maximize the value of their payroll and HCM technology. If you enjoy working directly with clients, love technology, and thrive in a fast-paced environment, we'd love to hear from you.

Location: We are seeking an onsite team member in the Albany, NY area whenever possible. For exceptional candidates, we are open to remote employment for individuals residing in AZ, FL, GA, ID, IL, MA, MD, MN, MO, NC, OH, PA, SC, TX, VA, WY or other locations within New York State (outside of New York City).

What You'll Do

As an HCM Payroll Account Manager, you'll serve as the trusted advisor for a portfolio of business clients, ensuring they receive exceptional service throughout their customer journey.

Your responsibilities will include:

  • Manage and maintain strong relationships with an assigned portfolio of business clients.
  • Process payroll accurately and efficiently while providing proactive client support.
  • Provide guidance and training on payroll, HR, time & labor, and HCM software functionality.
  • Configure payroll components including earnings, deductions, garnishments, levies, and other payroll settings.
  • Research and resolve payroll, tax, HR, and system-related questions.
  • Partner closely with the Implementation team to ensure smooth onboarding of new clients.
  • Identify opportunities for clients to maximize the value of GTM's HCM products and services.
  • Collaborate with internal teams to deliver an exceptional client experience.
  • Document client interactions and communicate service trends, concerns, and process improvement opportunities.
  • Build trusted relationships with accountants, bookkeepers, HR professionals, insurance brokers, and other client contacts.
  • Represent GTM professionally while maintaining a high level of client satisfaction and retention.

What We're Looking For

We're seeking someone who enjoys helping clients succeed and has both the technical aptitude and customer service mindset needed to manage complex payroll accounts.

Preferred Qualifications

  • Bachelor's degree or equivalent combination of education and business experience.
  • Previous experience supporting clients using an HCM or payroll platform.
  • Experience processing payroll for multiple clients.
  • FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) preferred.
  • Experience with the isolved platform is a plus.

Skills You'll Bring

  • Outstanding customer service and relationship-building skills.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to learn complex payroll and HCM systems quickly.
  • Exceptional attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Working knowledge of payroll, payroll taxes, HR, benefits administration, workers' compensation, and unemployment management.
  • Collaborative mindset with a commitment to delivering outstanding client experiences.

Success in This Role

The ideal candidate is someone who:

  • Maintains a positive, professional, and dependable attitude.
  • Builds trust with clients through responsiveness and follow-through.
  • Takes ownership of challenges and works toward solutions.
  • Thrives in a collaborative, team-oriented environment.
  • Is adaptable and enjoys learning new technology.
  • Consistently delivers exceptional client service.

Apply