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Remote Workforce Management Jobs in Providence, RI

Hilbgroup

Client Account Manager

Mansfield, MA · Remote

This is a remote position. Responsibilities: * Processes client's payrolls (weekly, bi-weekly, semi ... Experience with ADP Workforce Now is highly preferred * At least five (5) years' experience in ...

Tiger Analytics Inc.

Data Architect

Johnston, RI · Remote

$64.75 - $83.25/hr

... remote global workforce. If you are passionate about leading large-scale cloud and data ... Ensure consistent application of data governance, metadata management, and lineage standards across ...

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All JobsWorkforce Management JobsRemote Workforce Management JobsRemote Workforce Management Jobs in Providence, RI

Remote Workforce Management information

See Providence, RI salary details

$25.3K

$77.2K

$163.7K

How much do remote workforce management jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote workforce management in Providence, RI is $77,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $92,900.00 per year, depending on experience, location, and employer.

What is remote workforce management?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in remote workforce management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Providence, RI? The most popular types of Workforce Management jobs in Providence, RI are:
What are popular job titles related to Remote Workforce Management jobs in Providence, RI? For Remote Workforce Management jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in Providence, RI look for? The top searched job categories for Remote Workforce Management jobs in Providence, RI are:
What cities near Providence, RI are hiring for Remote Workforce Management jobs? Cities near Providence, RI with the most Remote Workforce Management job openings:
Remote Workforce Management jobs near you
Infographic showing various Remote Workforce Management job openings in Providence, RI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,199 per year, or $37.1 per hour.

Client Account Manager

Hilbgroup

Mansfield, MA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Grow With Us!At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Care Specialist to join our team. This position will report to our agency located in Manfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

  • Processes client's payrolls (weekly, bi-weekly, semi-monthly and monthly) and in an accurate and timely fashion, maintains client folders, reviews, and verifies client new employee packets

  • Works with clients to run special off cycle payrolls

  • Promptly responds to client inquiries via telephone and email regarding payroll and benefits administration to answer and resolve any and all questions and concerns that arise and if need be, escalate questions to the Senior Client Account Manager or Manager of the Client Services Team

  • Provides timely and accurate coordination of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification

  • Maintains the electronic files for our clients, on the firm's internal hard drive

  • Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off

  • Coordinates the entry of benefit administration data on carriers' websites

  • Ensures procedures are done in compliance with firms HIPPA policy

  • Enter work into internal tracking system

  • Coordinates with the Benefits Department on client benefits including open enrollments, renewals, changes, and terminations for benefits programs including medical, life, dental, disability, and 401k

  • Prepares various payroll, benefits, and other reports as requested

  • Continues to educate oneself on new aspects and areas of compliance in payroll, benefits and human resources as the opportunity arises

  • Work on special projects for clients if needed

Qualifications:

  • Bachelor's degree preferred, though specific experience can be substituted for required degree

  • Experience with ADP Workforce Now is highly preferred

  • At least five (5) years' experience in payroll processing

  • To perform this job successfully, an individual must be able to perform each essential task satisfactorily

  • Excellent organizational skills, a keen attention to detail, strong administrative and analytical skills.

  • Reliable with a high degree of confidentiality and integrity

  • Strong analytical skills and problem solving

  • Thrives in a fast-paced environment and can adapt at prioritizing responsibilities and tasks to effectively meet deadlines

  • Personable, a good listener and can effectively communicate with all staff and client types through both written and verbal means

    Works efficiently both independently and as a member of a larger team

  • Willing and flexible to help with any urgent issues that happen to arise at the company, even if they are outside the immediate scope of the role

  • Ability to read and interpret documents such as employment legislation, policies, agreements operating procedures, quality control procedures, and instructions

  • Ability to speak effectively in one-on-one conversations and before groups

  • Ability to apply common sense understanding to carry out written and verbal instructions

  • Excellent communication skills with the ability to develop strong working relationships with people at all levels of the organization and excellent stakeholder management skills

Benefits:

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.

  • Medical, Dental, Vision and FSA/HSA plans.

  • 401(k) with company match.

  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

  • Generous PTO.

  • An awesome team of professionals!


The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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