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Remote Workforce Analyst Jobs in Irving, TX (NOW HIRING)

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...

Jobsultant Solutions

Remote Data Analyst

Dallas, TX · Remote

The Nations 2nd largest Technical Staffing and Services Firm, has an opening for a Remote Analyst at a global leader in retail pharmacy for a 6-month contract with the opportunity for extension or ...

CVS Health

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

... years remote workforce management * Intermediate understanding of business analytics * Prior Salesforce experience * Must be able to travel up to 10% of time for team meetings. Preferred ...

InGenesis

Financial Analyst - (13315)

Plano, TX · Remote

This position is fully remote This position is dependent on contract award. Job Responsibilities ... workforce retention, andoperational efficiencies, we deliver strategic, data-driven solutions ...

Wood Plc

GIS Analyst - FEMA

Dallas, TX · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

Butler Snow LLP

Conflicts Analyst

Dallas, TX · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... We believe our diverse workforce contributes to our competitive advantage. We are an Equal ...

Butler Snow LLP

Conflicts Analyst

Dallas, TX · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... We believe our diverse workforce contributes to our competitive advantage. ? We are an Equal ...

Noblesoft Technologies

Business Analyst

Dallas, TX · Remote

Remote Skill Requirements * Proficiency in data analysis tools and financial software * Strong understanding of financial principles and budget management * Excellent analytical and problem-solving ...

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All JobsWorkforce Analyst JobsRemote Workforce Analyst JobsRemote Workforce Analyst Jobs in Irving, TX

Remote Workforce Analyst information

See Irving, TX salary details

$34.1K

$99.9K

$153.6K

How much do remote workforce analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote workforce analyst in Irving, TX is $99,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $123,400.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are popular job titles related to Remote Workforce Analyst jobs in Irving, TX?

For Remote Workforce Analyst jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Analyst jobs in Irving, TX look for?

The top searched job categories for Remote Workforce Analyst jobs in Irving, TX are:

What cities near Irving, TX are hiring for Remote Workforce Analyst jobs?

Cities near Irving, TX with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 9% Part Time, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $99,937 per year, or $48 per hour.

Workforce Management Coordinator

WSOL LLC

Plano, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives
PRINCIPAL ACCOUNTABILITIES
  • Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
  • Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
  • Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
  • Update internal and external reports. Distribute reports as instructed.

PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Work From Home
WSOL logo

About WSOL

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Aurora, IL, US

Year founded

1995

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