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Remote Workforce Analyst Jobs in Goodyear, AZ (NOW HIRING)

Circle

Senior Analyst, AML Know Your Customer

Phoenix, AZ · On-site +1

$97K - $127K/yr

The Senior Analyst is responsible for the end-to-end KYC periodic review process, including the ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

Circle

Senior Analyst, AML Know Your Customer

Phoenix, AZ · On-site +1

$97K - $127K/yr

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

Contexture

Data Analyst

Phoenix, AZ · Remote

$5.7K - $6.5K/mo

Extremely High Summary The Data Analyst will work as part of the Data Services team under the direction of the Manager, Data Services to implement, maintain, and support Contexture's reporting ...

Contexture

Data Analyst

Phoenix, AZ · Remote

$5.7K - $6.5K/mo

Extremely High Summary The Data Analyst will work as part of the Data Services team under the direction of the Manager, Data Services to implement, maintain, and support Contexture's reporting ...

The State of Arizona

GRANTS COORDINATOR

Phoenix, AZ · On-site +1

$43K - $70K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Strengthen Arizona's workforce and economy. The Arizona Office of Economic Opportunity (OEO ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

EoS Fitness

Director of Total Rewards

Phoenix, AZ · Remote

$124K - $169K/yr

  • Retirement

Proven ability to apply data analytics to compensation, benefits, and workforce decisions ... Primarily remote role with flexibility to support teams across multiple states and time zones.

Daikinapplied

Senior Compensation Partner

Phoenix, AZ · On-site +1

$90K - $153K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... a growing workforce while partnering with HR and business leaders across the United States and ... analytical work,we'dlove to hear from you. Location: Remote, U.S.,or Hybrid in Plymouth, MN ...

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All JobsWorkforce Analyst JobsRemote Workforce Analyst JobsRemote Workforce Analyst Jobs in Goodyear, AZ

Remote Workforce Analyst information

See Goodyear, AZ salary details

$34.7K

$101.7K

$156.3K

How much do remote workforce analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote workforce analyst in Goodyear, AZ is $101,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $125,600.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are popular job titles related to Remote Workforce Analyst jobs in Goodyear, AZ?

For Remote Workforce Analyst jobs in Goodyear, AZ, the most frequently searched job titles are:

What cities near Goodyear, AZ are hiring for Remote Workforce Analyst jobs?

Cities near Goodyear, AZ with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you

Clinical Trainer and Auditor - Utilization Management Experience - Remote-AZ

Blue Cross Blue Shield of Arizona

Phoenix, AZ • On-site, Remote

Full-time

Posted 4 days ago

Blue Cross Blue Shield Of Arizona rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

290th of 308 rated insurance

Job description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
  • Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
  • Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
  • Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
  • Onsite: daily onsite requirement based on the essential functions of the job
  • Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This remote work opportunity requires residency, and work to be performed, within the State of Arizona.
PURPOSE OF THE JOB
  • Responsible for designing, delivering, and evaluating clinical training programs and audit activities that promote standardized clinical decision-making, regulatory compliance and quality improvement across Utilization Management and Care Management initiatives.
  • This role supports staff development, onboarding, inter-rater reliability, and ongoing education for clinical teams to enhance performance, operational consistency, and achievement of organizational goals and initiatives.

QUALIFICATIONS
REQUIRED QUALIFICATIONS
Required Work Experience
  • 5 years of direct clinical care experience in a healthcare setting
  • 2 years of experience in Utilization Management, Care Management, Health Management, Disease Management, or other managed care operations.
  • 4 years of experience in clinical training, education, auditing, or quality improvement, preferably in managed care.

Required Education
  • Associate degree in general field of study or Post High School Nursing Diploma

Required Licenses
  • Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC, LMFT, or licensed psychologist (Psy.D. or Ph.D.),or RDN (Registered Dietitian Nutritionist), CDCES (Certified Diabetes Care and Education Specialist), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN, OR an active, current, and unrestricted license to practice in the State of Arizona as an LPN.

Required Certifications
  • N/A

PREFERRED QUALIFICATIONS
Preferred Work Experience
  • 5 years of experience in clinical education, training, auditing, quality improvement, and instructional design in either Utilization Management or Case Management.
  • 1 year of experience working with Milliman Care Guidelines (MCG), and / or other clinical criteria/guidelines.
  • Experience conducting clinical audits, quality reviews, or inter-rater reliability assessments related to evidence- based clinical decision making, documentation accuracy, and regulatory or accreditation standards.
  • Experience supporting onboarding, staff development, remediation, or performance improvement initiatives for clinical staff.

Preferred Education
  • Master's degree in nursing, Master of Science, Social Work, Behavioral Health, Psychology, or another related clinical field.

Preferred Certifications
  • Active and current certifications such as: Certified Case Manager (CCM), Certified Professional in Healthcare Quality (CPHQ), Board Certified Behavior Analyst (BCBA), or a Utilization Management Certification related to evidence-based clinical criteria such as MCG.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
  • Develop and deliver training and education for clinical staff on clinical philosophy, evidence-based practice, documentation standards, regulatory requirements, and operational workflows related to Utilization Management, Care Management and Health Management.
  • Assess and prioritize training needs based on workflow changes, audit findings, stakeholder feedback, business priorities, and staff readiness.
  • Evaluate training effectiveness using feedback, knowledge checks, audit trends, and performance data to identify gaps and recommend improvements.
  • Assist with the development and evaluation of performance goals, quality management activities, and improvement initiatives that support clinical, operational, and regulatory standards.
  • Coordinate onboarding and training readiness activities, including system access, required resources, non-clinical checklists, and resolution of technical barriers.
  • Perform quality audits for Utilization Management activities and medical director determinations to evaluate consistency, accuracy, and compliance in evidence-based clinical decision-making, including inter-rater reliability assessments for Utilization Management as applicable. Audit activities assess whether medical director's determinations are clear, concise, and documented to support clinical reviewers' understanding and next-step action.
  • Perform quality audits for Care Management and Health Management activities to assess accuracy and completeness of documentation, alignment of interventions with care plans, and progression toward member outcomes and goals.
  • Support targeted education, remediation, and performance improvement initiatives based on audit findings, operational needs, and quality management priorities.
  • Support process improvement initiatives by providing education, workflow guidance, and technical application support to clinical staff and stakeholders.
  • Facilitate calibration and standardization activities to support consistent application of clinical criteria, policies, workflows, and documentation expectations.
  • Present case status updates and relevant findings to the manager, supervisor, and when indicated, the medical director to support clinical oversight, decision making, and appropriate follow-up.
  • Assist with the review, revision, and ongoing maintenance of policies and procedures to ensure alignment with regulatory requirements, organizational standards, and evidence-based clinical practice.
  • Assist with ad hoc training assignments and educational initiatives as needed to support departmental priorities, workflow changes, and staff development.
  • Maintain compliance with applicable state, federal, AZ Blue, URAC, CMS and other regulatory and accreditation standards.
  • Maintain complete, accurate, and timely records in accordance with department policies, procedures, and documentation standards.
  • Participate in continuing education and remain current on developments in clinical practice, medicine, managed care, and applicable regulatory requirements.
  • Facilitate hands-on technical training for Care Management, Health Management, and Utilization Management workflows, including system navigation, documentation expectations, authorization entry, assessment completion, mock scenarios, and guided practice.
  • Develop training plans with learning objectives, workflow scenarios, guided practice, competency checks, and follow up coaching to support readiness for independent work.
  • Develop, maintain, version control for training materials, job aids, facilitator guides, and workflow resources to ensure accuracy, consistency, and alignment with current standards.
  • Coordinate cross-functional support between IT, new hires, and operational teams to address system access and application issues.
  • Facilitate structured onboarding using non-clinical checklists to ensure all requirements are completed.
  • Ensure system access readiness by validating functionality, conducting required testing, and verifying availability of tools and resources.
  • Utilize training environments to reinforce system proficiency through structured practice, guided navigation exercises, mock scenarios, and hands-on demonstrations of CM, HM, and UM workflows, including assessment completion and authorization entry.
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.

COMPETENCIES
REQUIRED COMPETENCIES
Required Job Skills
  • Strong written and verbal communication skills. Excellent organizational skills and strong attention to detail
  • Possess proficient computer and technological skills especially Word, Excel, PowerPoint, SharePoint, Microsoft Teams/Webinar, and Internet
  • Ability to gather, analyze data and prepare informative and accurate reports.
  • Ability to understand the workflow of multiple components of the company and to assist in the creation and implementation of integrated policies, procedures, workplans and creative solutions.

Required Professional Competencies
  • Ability to develop, organize, motivate, coordinate, and collaborate effectively with stakeholders from multiple business areas across the organization.
  • Ability to successfully function in an environment characterized by risk taking, rapidly changing market conditions, strong competition and restructuring.
  • Strong understanding of the costs/quality challenges of today's health care environment.
  • Knowledge of health and/or patient education and behavior change techniques.
  • Organizational skills to analyze, interpret data, synthesize, evaluate and explain educational concepts, practices and methodologies to staff and transfer data to and from written and verbal medium.
  • Ability to maintain confidentiality and privacy
  • Advanced knowledge of Adult Learning Theory principles and demonstrated ability to facilitate training that resonates with all learning styles
  • Demonstrate strong interpersonal and active listening skills
  • Demonstrated organizational skills with the ability to priortize tasks and work with multiple priorities
  • Follow and accept instruction and direction
  • Establish and maintain working relationships in a collaborative team environment
  • Apply independent and sound judgment with good problem solving skilll

Required Leadership Experience and Competencies
  • Desire and capability to drive toward and achieve high standard of quality and results.
  • Mindset geared toward the creation, execution and continuous improvement of clinical benefit management department and programs. Intellectual curiosity and ability to view old problems/issues with a fresh perspective.
  • Ability to perform job duties independently.
  • Ability to professionally represent AZ Blue in the community

PREFERRED COMPETENCIES
Preferred Job Skills
  • Advanced PC proficiency
  • Knowledge of CPT/HCPCs and ICD-10 coding

Preferred Professional Competencies
  • Knowledge of managed care, utilization management, and quality management

Preferred Leadership Experience and Competencies
  • N/A

Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

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