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As our organization continues to grow, we are seeking a highly organized and detail-oriented professional to join our Billing Department and support the next phase of our expansion.

Position Summary

• The Information Coordinator serves as a key support resource within the Billing Department and is responsible for maintaining documentation, supporting billing workflows, monitoring account activity, and ensuring information is accurately organized across company systems.
• Reporting directly to the Billing Team Lead, this position plays an important role in the day-to-day administration of the department while helping ensure claims and supporting documentation move efficiently through the billing process.
• This role offers a unique opportunity to learn directly from experienced team members while becoming a valuable long-term contributor to a growing organization.

Schedule & Training

• This position is scheduled for 24 hours per week, working Tuesday, Wednesday, and Thursday (8 hours per day) during the initial training and onboarding period.
• To ensure a successful transition and comprehensive training experience, the selected candidate will be expected to maintain this schedule for approximately the first 90 days of employment.
• Upon successful completion of training, alternative three-day work schedules may be considered based on departmental needs and operational requirements. Any approved schedule must remain consistent from week to week to ensure appropriate team coverage and workflow continuity.

Primary Responsibilities

• Review, organize, and maintain billing and claims-related documentation.
• Upload and manage records within company systems and document repositories.
• Ensure claim files contain complete and accurate supporting documentation.
• Assist with quality assurance reviews and identify missing or incomplete information.
• Monitor account workflows and support the timely progression of claims and billing-related activities.
• Maintain internal tracking logs, reports, and operational spreadsheets.
• Support mailing, tracking, and documentation activities associated with claims processing.
• Update account records and ensure information is accurately reflected across company systems.
• Assist with departmental audits and routine account reviews.
• Collaborate with Billing, Collections, Verification, Medical Review, and Operations teams to support workflow coordination.
• Provide backup support for key billing functions during employee absences, vacations, and periods of increased workload.
• Participate in process improvement initiatives and special projects as assigned.

Qualifications

• Prior experience in healthcare billing, medical claims, insurance operations, healthcare administration, revenue cycle management, or a related field preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Ability to learn new software platforms and internal systems quickly.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment while meeting deadlines.
• High level of professionalism, accountability, and reliability.

Growth Opportunity

• We are seeking an individual interested in growing with the organization. Over time, the Information Coordinator will gain exposure to multiple areas of our billing and revenue cycle operations and become a critical support resource for the Billing Team Lead and broader department.
• The selected candidate will work closely with department leadership and experienced team members to learn critical processes, develop expertise within our operations, and help preserve the institutional knowledge that supports Med-X Global's continued growth and success.
• As the successful candidate develops knowledge of our systems, processes, and client operations, opportunities for expanded responsibilities, cross-training, and future advancement may become available. This position may also evolve into a full-time role as business needs continue to grow.

Why Join Med-X Global?

• Fully remote work environment, all equipment provided.
• Consistent part-time schedule.
• Opportunity to work alongside an experienced and collaborative team.
• Exposure to complex domestic and international healthcare billing operations.
• Meaningful opportunities for professional growth and advancement.
• Ability to directly contribute to a growing organization supporting healthcare providers and patients worldwide.

Med-X Global is an international healthcare revenue cycle and medical claims administration company that partners with hospitals, emergency medical providers, air and ground ambulance services, and healthcare organizations throughout the United States and internationally. Our team specializes in complex insurance claims management, reimbursement recovery, billing operations, and revenue cycle solutions that help healthcare providers navigate challenging payer environments and maximize reimbursement opportunities worldwide.