Posting Type
Remote/Hybrid
Job Overview
The Order-to-Cash (OTC) organization manages the end-to-end process that converts customer agreements into billed, collected, and reported revenue, serving as the operational bridge between commercial commitments and financial outcomes. It oversees customer account setup, contract and billing configuration, invoice generation, payment processing, accounts receivable, collections, dispute resolution, reconciliation, and reporting.
The Senior Billing Specialist is a key contributor to the OTC team, responsible for the accurate and timely preparation of customer invoices, contract processing, and billing documentation across a broad range of product lines and billing models. This role serves as an owner of critical billing queues, standard operating procedures, and key customer accounts, while also supporting cross-functional projects.
Job Description and Requirements
Handle all deal types: new business, add-ons, renewals, replacements, terminations, extensions, and hybridandtransition models
Execute month-end and mid-month billing cycles across all product lines, includingSaaS, license, and services, for both new business, addons/adjustments, andrenewals
Partner cross-functionally with Revenue Accounting, Deal Desk, Sales Operations, and Legal to ensure efficient andaccuratetransaction processing, and continually evolve the order-to-cash cycle in a high-growth environment
5+years ofinvoicing and billingexperience, preferably with SaaS products,usage-based billing models, and a global-customer base
Proficiencyin financial software,largeERP systems,billingand revenue management software and tools, preferably experience withZuora,Salesforce,and Workday
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$60,000 and $90,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Accounts Receivable (AR), Billing, Communication, Customer Service, Data Entry, Enterprise Resource Planning (ERP) Systems, Invoices, Microsoft Excel, Payment Processing