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Remote Workato Jobs (NOW HIRING)

Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Staff Product Manager to own evaluations for AI agents at Workato -- both the internal framework that ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a product ...

Product Design Manager

Palo Alto, CA · Remote

$222.20K/yr

Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Product Design Manager to lead a small, high-impact team and own design direction across some of Workato ...

Quartz ranked us the #1 best company for remote workers Responsibilities Workato's AI Research Lab is seeking an exceptional Lead AI Research Scientist to join our growing team and define the next ...

Senior Software Engineer

San Francisco, CA · On-site +1

$144.30K - $190.30K/yr

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a product ...

Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Sr. UX Designer to join our Product Design team and help shape how users interact with Workato's platform ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an ...

New

Product Design Manager

Boston, MA · Remote

$205.30K/yr

Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Product Design Manager to lead a small, high-impact team and own design direction across some of Workato ...

Product Design Manager

Denver, CO · Remote

$194.50K/yr

Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Product Design Manager to lead a small, high-impact team and own design direction across some of Workato ...

A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native ... Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a highly ...

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Remote Workato information

What are the key skills and qualifications needed to thrive as a Remote Workato Developer, and why are they important?

To excel as a Remote Workato Developer, you need expertise in integration development, workflow automation, and API management, typically backed by experience in SaaS platforms and a relevant technical degree. Familiarity with Workato’s platform, REST/SOAP APIs, cloud applications, and Workato Automation Pro certification are commonly required. Strong problem-solving, attention to detail, and effective remote communication skills help you deliver seamless integrations and collaborate with distributed teams. These skills ensure efficient automation solutions, reliable data flows, and successful cross-functional project outcomes.

How does a Remote Workato Specialist typically collaborate with cross-functional teams while working remotely?

As a Remote Workato Specialist, collaboration with cross-functional teams is primarily facilitated through digital communication platforms such as Slack, Zoom, and project management tools like Jira or Asana. You’ll regularly coordinate with business analysts, developers, and end users to gather integration requirements and ensure solutions align with business objectives. Clear documentation, frequent check-ins, and proactive status updates are essential to keep everyone aligned and address challenges promptly. Building strong remote relationships and maintaining transparent communication are key to successful project delivery in this role.

What are Remote Workato jobs?

Remote Workato jobs are positions that involve using the Workato automation platform to integrate applications, automate workflows, and manage data—while working remotely from any location. Professionals in these jobs typically design, build, and maintain integrations between various business systems such as CRMs, ERPs, and cloud apps. Common roles include automation engineers, integration specialists, and workflow developers. Remote Workato jobs allow flexibility in work environment while still enabling collaboration with team members and stakeholders through virtual communication tools.
More about Remote Workato jobs
What cities are hiring for Remote Workato jobs? Cities with the most Remote Workato job openings:
What are the most commonly searched types of Workato jobs? The most popular types of Workato jobs are:
What states have the most Remote Workato jobs? States with the most job openings for Remote Workato jobs include:
Infographic showing various Remote Workato job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 39% Physical, and 61% Remote job distribution.
Senior Commercial Customer Success Manager

Senior Commercial Customer Success Manager

Workato

Manhattan, NY • On-site, Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
  • Business Insider named us an "enterprise startup to bet your career on"
  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
  • Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner.
In this role, you will also be responsible to:
  • Develop and maintain strategic business relationships with customers to drive adoption and retention.
  • Provide technical Workato product expertise.
  • Be the expert in deployment models and governance structures and share best practices from a business and technical perspective.
  • Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes.
  • Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups.
  • Actively coach and mentor the broader CSM team, contributing to overall team development
  • Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution.
  • Provide quantitative/qualitative analysis to inform team decision-making and product roadmap.
  • Become the trusted customer advisor and be the customer advocate within Workato.
  • Be available to work US hours.
Requirements
Qualifications / Experience / Technical Skills
  • BS or equivalent education
  • 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred
  • Experience in Integration and/or business automation.
  • Understanding of large complex businesses with many stakeholders.
  • Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations.
  • Comfortable operating with revenue targets.
  • Impressive track record of high customer retention and growth.
  • Strong sense of customer empathy and customer-centrism.
  • Excellent interpersonal and communication skills.
  • Strong problem solving and analytical thinking.
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments.
  • A passion for and belief in the power of automation to drive business value.
  • Prior Experience in Digital Transformation preferred.
  • Experience in Integration and/or business automation.
  • Past lead experience is a plus.
Soft Skills / Personal Characteristics
  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
  • Highly organized, able to manage many projects concurrently.
  • Issue management and resolution-focused.
  • Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders.
  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
  • Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.
  • Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity.
(REQ ID: 2627)