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Remote Work From Home Customer Service Insurance Jobs in Decatur, GA

HMG Careers

Remote Life Insurance Agent

Atlanta, GA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Work From Home Customer Service Insurance information

See Decatur, GA salary details

$23.9K

$51.3K

$93.7K

How much do remote work from home customer service insurance jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote work from home customer service insurance in Decatur, GA is $51,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $68,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Work From Home Customer Service Insurance representative, and why are they important?

Success in a Remote Work From Home Customer Service Insurance role requires strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring prior insurance or customer service experience. Familiarity with CRM software, call center platforms, and knowledge of insurance products or relevant certifications (such as a state insurance license) are often necessary. Excellent time management, empathy, and the ability to work independently help individuals excel in a remote environment. These skills ensure efficient resolution of customer inquiries and claims, help build trust, and maintain high service standards without direct in-person supervision.

What is a Remote Work From Home Customer Service Insurance job?

A Remote Work From Home Customer Service Insurance job involves assisting customers with their insurance policies, claims, billing, and general inquiries through phone, email, or chat, all while working from a home office. These professionals represent insurance companies and help resolve customer issues, explain policy details, and process requests. The role requires strong communication skills, a customer-focused attitude, and the ability to work independently using digital tools.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be managed?

Remote customer service representatives in insurance often face challenges such as maintaining clear communication with clients, handling sensitive information securely, and managing workloads independently. To address these, it's important to establish a dedicated, distraction-free workspace and use secure communication tools as mandated by the company. Regular check-ins with supervisors and team members help foster collaboration and ensure you stay updated on policies and procedures. Additionally, leveraging company training resources can help improve product knowledge and confidence when assisting customers.
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What cities near Decatur, GA are hiring for Remote Work From Home Customer Service Insurance jobs? Cities near Decatur, GA with the most Remote Work From Home Customer Service Insurance job openings:
Remote Work From Home Customer Service Insurance jobs near you

Licensed Insurance Sales - State Farm experienced

Mark Bartley - State Farm Agency

Jonesboro, GA • Remote

Full-time

Posted 4 days ago

Job description

Remote Licensed Insurance Sales Representative – Georgia Residents Only


We’re looking for a licensed and experienced insurance professional to join our high-performing State Farm agency team in a remote position. If you’re driven, customer-focused, and ready to grow your insurance career from home, this opportunity is for you.


Important Requirements:

  • Must live in the state of Georgia
  • Must have an active Georgia Property & Casualty Insurance License
  • Must have prior experience working in a State Farm agency


About Us:

As part of the nation's leading auto and home insurance provider, our agency represents the values of integrity, service, and community involvement. We focus on doing what's right for our clients and building strong, long-term relationships.


What You’ll Do:

  • Sell and service insurance and financial products, including auto, home, renters, life, and business policies
  • Build and maintain client relationships remotely via phone, email, and video
  • Conduct outbound calls and follow-ups with leads and referrals
  • Identify client needs and recommend appropriate products
  • Promote additional services including State Farm banking and financial products
  • Participate in ongoing professional development and team training
  • Attend virtual networking events and referral-generating activities


Who You Are:

  • Currently licensed in Georgia for Property & Casualty insurance (required)
  • Prior State Farm agency experience (required)
  • Sales-driven and goal-oriented
  • Professional, reliable, and self-motivated
  • Excellent communicator with strong phone and email etiquette
  • Comfortable using technology and CRM tools to manage a remote workflow
  • Passionate about helping people protect what matters most


Preferred Qualifications:

  • At least 1 year of sales experience in a goal-driven environment
  • Familiar with State Farm systems and processes
  • Background in customer service, account management, or inside sales
  • Involvement in professional or community organizations is a plus


Additional Requirements:

  • Must pass a background and credit check
  • Positive attitude and team-oriented mindset


Compensation and Benefits:

  • Competitive base salary with commission and bonus opportunities
  • Flexible remote work schedule (Georgia residents only)
  • Opportunities for growth and career advancement
  • Supportive team culture with training and development resources


How to Apply:

If you’re an experienced insurance professional looking to grow your career remotely with a top-performing State Farm agency, we encourage you to apply today.