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What are the key skills and qualifications needed to thrive in the Remote Wordpress Support position, and why are they important?

To thrive as a Remote Wordpress Support, you need a strong grasp of WordPress site administration, troubleshooting, and basic web development concepts, often supported by hands-on experience or relevant training. Familiarity with tools such as cPanel, FTP clients, popular WordPress plugins, and ticketing systems, along with any WordPress-specific certifications, can be highly beneficial. Excellent problem-solving abilities, patience, clear communication, and the capacity to work independently are standout soft skills for this position. These qualities ensure you can efficiently resolve site issues while providing clear and supportive assistance to users in a virtual environment.

What are the typical daily responsibilities for someone in a Remote WordPress Support role?

In a Remote WordPress Support role, you’ll spend your days assisting users with troubleshooting site issues, updating plugins and themes, and answering technical questions through email, chat, or a support ticket platform. You may also work on diagnosing performance problems, implementing security best practices, and providing guidance on WordPress features. Collaboration with developers, designers, or customer service teams is common to ensure comprehensive problem resolution. Staying organized and proactive in managing multiple support requests is key to succeeding in this remote, fast-paced setting.

What is a Remote WordPress Support job?

A Remote WordPress Support job involves assisting clients with troubleshooting, maintaining, and optimizing their WordPress websites from a remote location. Responsibilities typically include resolving technical issues, updating plugins and themes, improving site performance, and providing guidance on best practices. This role requires strong problem-solving skills, familiarity with WordPress CMS, and knowledge of hosting environments, security, and site customization. Communication with clients is typically done via email, chat, or support tickets.

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Sr. Network Data Center Engineer

Sr. Network Data Center Engineer

Corporate Tools

Johnston, IA • On-site, Remote

$150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Overview
Corporate Tools is hiring a Sr. Network Data Center Engineer for $150,000/year. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Johnston, IA, Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits.
If you live and breathe networking, virtualization, and high-availability systems, this Senior Network Data Center Engineer role is your playground. You'll architect and maintain a rock-solid network infrastructure that powers Proxmox virtualization, Ceph/SAN storage, and containerized environments-all while keeping security airtight and performance at its peak. From designing VLANs and firewalls to optimizing routing protocols and load balancers, you'll be the mastermind behind a resilient, scalable, and high-speed data center. Whether it's mitigating DDoS attacks, troubleshooting latency bottlenecks, or fine-tuning VPNs and HA networks, you're the go-to expert ensuring everything runs seamlessly. If you're ready to push the limits of network engineering and keep mission-critical systems online 24/7, we'd love to have you on board!
Wage
Up to $150,000 / year
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Develop and design robust and scalable software solutions
  • Take ownership of projects from conception to deployment, ensuring timely delivery and meeting the specified requirements
  • Work closely with cross-functional teams, including IT, product management, and other software teams, to ensure seamless integration and alignment with business objectives
  • Stay updated with the latest industry trends, technologies, and best practices to bring innovative solutions to the table
  • Design, implement, and maintain a robust network architecture that supports Proxmox virtualization, Ceph/SAN storage, and container networking.
  • Manage firewalls (iptables, pfSense, UFW, etc.) to secure access to virtualized environments and hosting services
  • Configure and optimize VLANs, subnets, and routing to ensure isolated and secure network segments for virtual machines, storage, and frontend applications
  • Configure and maintain VPNs, BGP, OSPF, or other routing protocols to ensure proper network redundancy and failover.
  • Set up and maintain bridged, NAT, and VXLAN networking in Proxmox for efficient VM communication.
  • Implement high-availability (HA) networking for Hypervisor networks and Ceph/SAN clusters
  • Deploy and maintain Ceph storage clusters or SAN infrastructure for high-performance, redundant storage
  • Troubleshoot latency issues, IOPS bottlenecks, and disk failure recovery.
  • Optimize load balancers (HAProxy, Nginx, or Traefik) for handling hosting traffic efficiently.
  • Secure WordPress hosting with DDoS mitigation techniques, rate limiting, and WAF (e.g., Cloudflare, ModSecurity).
  • Implement network monitoring tools (Zabbix, Prometheus, Grafana, or ELK) for real-time tracking of traffic, storage, and VM performance.

Requirements
  • Experience with Proxmox or other hypervisors (VMware, KVM, Xen, Hyper-V)
  • 5+ years of network engineering, data center operations, or cloud infrastructure
  • Experience with Ceph or SAN-based storage solutions (iSCSI, NFS, ZFS)
  • Experience with containers and networking
  • Excellent problem-solving skills and a keen eye for detail
  • Ability to work on projects solo or with a team
  • Love for learning and improving code
  • Strong communication and collaboration skills
  • Understanding of Ceph storage architecture (OSDs, MONs, MDS, RADOS, etc.).
  • Experience in iSCSI/NFS/ZFS SAN setups and performance tuning
  • Ability to troubleshoot HTTP performance, CDN integration, and caching issues for high-traffic hosting sites.
  • Experience in configuring bridged, NAT, and VXLAN networking within Proxmox or other hypervisors.
  • Proficiency in Ansible, Terraform, or SaltStack for network and infrastructure automation.
  • Experience in DevOps, software or other technical departments
  • Extensive experience with BGP and data centers

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