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Remote Wordpress Support Jobs in Iowa (NOW HIRING)

Remote Wordpress Support information

What are the key skills and qualifications needed to thrive in the Remote Wordpress Support position, and why are they important?

To thrive as a Remote Wordpress Support, you need a strong grasp of WordPress site administration, troubleshooting, and basic web development concepts, often supported by hands-on experience or relevant training. Familiarity with tools such as cPanel, FTP clients, popular WordPress plugins, and ticketing systems, along with any WordPress-specific certifications, can be highly beneficial. Excellent problem-solving abilities, patience, clear communication, and the capacity to work independently are standout soft skills for this position. These qualities ensure you can efficiently resolve site issues while providing clear and supportive assistance to users in a virtual environment.

What are the typical daily responsibilities for someone in a Remote WordPress Support role?

In a Remote WordPress Support role, you’ll spend your days assisting users with troubleshooting site issues, updating plugins and themes, and answering technical questions through email, chat, or a support ticket platform. You may also work on diagnosing performance problems, implementing security best practices, and providing guidance on WordPress features. Collaboration with developers, designers, or customer service teams is common to ensure comprehensive problem resolution. Staying organized and proactive in managing multiple support requests is key to succeeding in this remote, fast-paced setting.

What is a Remote WordPress Support job?

A Remote WordPress Support job involves assisting clients with troubleshooting, maintaining, and optimizing their WordPress websites from a remote location. Responsibilities typically include resolving technical issues, updating plugins and themes, improving site performance, and providing guidance on best practices. This role requires strong problem-solving skills, familiarity with WordPress CMS, and knowledge of hosting environments, security, and site customization. Communication with clients is typically done via email, chat, or support tickets.

What are the most commonly searched types of Wordpress Support jobs in Iowa? The most popular types of Wordpress Support jobs in Iowa are:
What are popular job titles related to Remote Wordpress Support jobs in Iowa? For Remote Wordpress Support jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Remote Wordpress Support jobs? Cities in Iowa with the most Remote Wordpress Support job openings:
Writing Services Specialist

Writing Services Specialist

The Art of Education

Osage, IA • Remote

Other

PTO

Posted 29 days ago


Job description

Writing Services Specialist

Do you excel at helping graduate learners find their scholarly voice? At The Art of Education University (AOEU), strong academic writing is foundational to graduate success. We're seeking a Writing Services Specialist who can provide individualized writing support, develop accessible self-service resources, and help graduate students write with clarity, confidence, and rigor.

In this role, you will deliver direct writing support to students through 1:1 consultations and course-embedded feedback, maintain a high-impact online writing center, and collaborate across the university to elevate academic voice and writing standards throughout our programs.

Structured as a remote part-time hourly position. This position requires regular availability during normal business hours (~10 hours/week) to collaborate with peers and regular evening and weekend availability (~10 hours/week) to support AOEU students. This role reports to the Dean of Graduate Studies.

We have been a 100% remote company since the beginning!  This position is eligible for remote work from the following locations: USA.

Who We Are

We grow amazing teachers by providing rigorous, relevant, and engaging learning at every stage of their career. Our values are artistry, connection, and impact. 

Job DetailsESSENTIAL FUNCTIONS

Service and Support (90%) 

  • Conduct 1:1 meetings with graduate students to support academic writing and intervention.
  • Provide individualized written feedback to students.
  • Collaborate with graduate faculty and curriculum developers. 
  • Create relevant self-service options to support graduate writing skills and development.

Operations (10%)

  • Maintain systemic updates to the Writing Center.
  • Collect data to evaluate the effectiveness of the Writing Center and inform decision-making processes.
  • Other duties as assigned.

Since AOE operates in a fully remote/online environment, requirements include frequent and prolonged computer use and the ability to enter information into a computer using a keyboard or alternative input method. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE & SKILLS
  • Strong written communication and interpersonal skills to provide feedback with tact and encouragement
  • Superior writing, proofreading skills, and an understanding of APA formatting
  • Strong attention to detail
  • Ability to edit content across various digital platforms, including HubSpot, WordPress, and Google Suite
  • Self-motivated and highly organized
POSITION REQUIREMENTS

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage applicants who believe they possess the necessary skills and experience to apply for consideration, regardless of whether they meet each requirement to the fullest extent.

EXPERIENCE
  • Teacher certification in English, Literature, or a related field is preferred.
  • 2 or more years of experience providing writing instruction or academic writing support in higher education preferred.
EDUCATION & CERTIFICATIONS

Master's degree required; emphasis in English or creative writing, preferred.

The Interview Process

We want every candidate to have a clear, intentional experience. Here's what to expect: 

  • Online Application: Your application gives us a sense of your background, experience, and interests. Alongside your resume, you'll answer a few short questions so we can get to know you beyond the page.
  • Culture Connection: A 30-minute phone or Zoom conversation with a member of our Team & Culture team. A chance for us to learn about your background, and for both of us to explore how you'd fit and add to AOE's culture.
  • Technical Connection: A 60-minute Zoom with the hiring manager. We'll go deeper into the skills and day-to-day of the role, how you'd work with the team, and what you'd bring (and you'll get a chance to know your potential leader).
  • Project: A short, async assignment that reflects real work in the role. It's your opportunity to show your skills in action and helps us see the quality and thinking behind your work. We'll give you clear directions and scope upfront, but its designed to take less than an hour. 
  • Stakeholder Connection: A final 60-minute Zoom with the hiring manager and their leader or other collaborators. You'll walk us through your project, and we'll cover any final questions about the role, the team, and life at AOE.

For some roles, we may add a step or adjust slightly;  we'll always keep it streamlined and let you know what to expect.

Compensation and BenefitsBENEFITS 
  • Accrued paid time off (PTO)
  • Fully remote, flexible schedule
  • Free product access (1 FLEX/PRO license to use or gift, plus free AOEU grad courses)
COMPENSATION

Compensation is commensurate with experience and market. We encourage you to discuss your compensation requirements early in the process.

We look forward to reviewing your application! Thank you for your interest in opportunities with AOEU. 


NOTE: We encourage you to apply using a personal email and to take the appropriate steps to add both The Art of Education (@theartofeducation.edu) and Paycom (@paycomonline.com) domains so that you receive all emails related to your application process. We also encourage you to check your spam folder, as emails from The Art of Education and/or Paycom can be marked as spam.  Applicants residing in California, Colorado, Connecticut, Cincinnati, Illinois, Maryland, Massachusetts, Minnesota, Nevada, Rhode Island, New York, Jersey City, Vermont, Virginia, or Washington may reach out to teamandculture@theartofeducation.edu  for compensation details. Do not send letters of interest to this inbox, as they will be disregarded. The Art of Education is committed to providing equal employment opportunities to all employees and applicants. The Art of Education will not discriminate against employees or applicants on the basis of actual or perceived age, race, color, national origin/ethnicity, ancestry, sexual orientation, gender identity, religion, sex, pregnancy (including childbirth, lactation, and related conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Art of Education is a participant of E-Verify.